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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Very easy to use. Returns are great. Good quality products.
Date of experience: March 21, 2023
Very good experience when ordering from Shoe Dazzle
Date of experience: March 21, 2023
Hello Wykita,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at ShoeDazzle!
Best,
Allison
Satisfied, happy, like the shoes very comfortable prices are awesome.
Date of experience: March 21, 2023
Hello Carolina,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles at affordable prices for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Awesome awesome, awesome, awesome,
Love love love the shoes
Date of experience: March 20, 2023
Hello Cherie,
Thank you for the positive feedback! We are happy to know that you love the products you received from ShoeDazzle! Hope to hear more from you in the future!
Best,
Allison
Cute shoes. Need better description. Good colors to choose from
Date of experience: March 20, 2023
Hello Helen,
Thank you for sharing your experience with your order. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
These shoes fit true to size. I love the look and they are very comfortable.
Date of experience: March 20, 2023
Hello Leslie,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Great merchandise, good quality and arrived fairly quick
Date of experience: March 21, 2023
Hello Jeri,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
My experience was great I will let people know about shoe Dazzle
Date of experience: March 21, 2023
Hello Deborah,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!
Best,
Allison
Loved the shoes and quality of delivery! Will order again for sure
Date of experience: March 21, 2023
Hello Oleksandra,
Thank you so much for sharing your feedback regarding your purchase. We're glad you love your shoes. We always strive to provide our members with the best products and services. Have a wonderful day!
Best,
Allison
Never received my items delayed twice with boreal reason… online is not for everyone
Date of experience: March 21, 2023
Hello Aurora,
Thank you for bringing this to our attention. Your feedback about the order you never received will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I've never purchased nothing on that day 1-26-2021...
Date of experience: March 4, 2021
Hello Ana,
Thank you for taking the time to write your review! If you need help with your Shoedazzle account, feel free to contact our Member Services team at 1-844-322-5384. You can also shoot me an email if you have any questions or clarifications. Have a good day!
Best,
Nelle
Excellent, shoes very comfortable.
Unique, love everything from shoe dazzle
Date of experience: March 20, 2023
Hello Arlette,
It’s great to read your feedback about the items you got from us and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!
Best,
Allison
I always get positive comments on my shoes. They are worth the prices for trying new styles!
Date of experience: March 20, 2023
Hello Heide,
It is our desire to keep you satisfied with our unique styles at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
I have had a good shopping experience so far. The shoes are of great quality and super comfortable.
Date of experience: September 29, 2022
Hello Timilehin,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Item arrived quickly and was exactly as described.
Date of experience: March 21, 2023
Hello Sharon,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!
Best,
Allison
All my shows break...good at first but not anymore
Date of experience: March 20, 2023
Hello Tamisha,
Thank you for writing a review! We value your feedback on the items you received from us and would like to address your concern. Our Member Services Team will reach out to you right away.
Best,
Allison
Good quality fast shipping I recommend. Love my new shoes
Date of experience: March 20, 2023
Hello Cat,
Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
I purchased these shoes in December and have yet to receive or get shipping updates!
Date of experience: March 1, 2021
Hello Tara,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the delivery of your orders. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I love my new shoes. They have gotten so many compliments.
Date of experience: February 4, 2021
Hello Candice,
Thank you for the positive feedback! We are happy to know that you love all our products. Have a great day!
Best,
Nelle
No good for me /////////////////////////////////////////////////////////////////////
Date of experience: May 27, 2022
Hello Niche,
Thank you for the feedback about your experience with the product size and membership. Your satisfaction is our priority and we would like to make things right, so a representative from our Member Services Team will contact you right away.
Best,
Allison
Never received my items it's been 2 months I called nothing just was told to wait
Date of experience: May 27, 2022
Hello Evony,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Excellent delivery. Matter as fact arrived early. Fit great! Love this.
Date of experience: May 27, 2022
Hello Barbara,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
Best,
Mary
I got my shoes on time. Very nice quality! The prices were great and I'm happy!
Date of experience: May 26, 2022
Hello Keri,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
A little big but comfortable that's all I have to say
Date of experience: February 4, 2023
Hello Catina,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All of the shoes that I have purchased make me feel so sexy!
Date of experience: February 2, 2023
Hello Maria,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Robin,
We're delighted to hear you enjoyed your shopping experience with us! We are always looking for new ways to provide quality products that will meet the needs of our members, including yours.
Best,
Allison