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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Great customer service, easy to work with. Done in very short time.
Date of experience: February 4, 2023
Very pretty and comfortable shoes I have all different colored boots love this place
Date of experience: July 1, 2020
Hello Bernadine,
Awesome! Thank you for loving our products! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
I hate shoe dazzle all my shoes were too small and one pair was broken
Date of experience: July 4, 2020
Y'all will not give me the full amount I paid and I'm very upset about that
Date of experience: January 19, 2023
Hello Amber,
Thanks for sending your review! Your feedback is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love every pair if my shoes
They fit perfect haven't gotten a chance to wear then just yet
Date of experience: July 4, 2020
Hello Denise,
Perfect! We're happy to hear that our shoes fit you well! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
Great website to buy shoes,very reasonable prices,wife is so happy with her new boots!
Date of experience: January 5, 2023
Hello Patricio,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
These are my new favorite boots, they stretch perfect fit!
Date of experience: January 9, 2023
Hello Jacqueline,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Always a great experience when I order from this company
Date of experience: January 8, 2023
Hello Tamicka,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Very good but something the shipping/delivery take to long. Happy Holiday
Date of experience: January 5, 2023
Hello Haydee,
Thank you for sharing your experience with our service and the delivery of your orders. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Last few purchases haven't fit right at all, very disappointing
Date of experience: July 14, 2022
Hello Regan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The shoes were more than I expected. Quick delivery
Date of experience: July 14, 2022
Hello Amoy,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
All the shoes were great. I can't wait to order more.
Date of experience: July 14, 2022
Hello Latasha,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
All my experiences with Shoe Dazzle have been totally pleasant.
Date of experience: July 14, 2022
Hello Angela,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I haven't had any bad experiences so far am 100% happy
Date of experience: July 14, 2022
Hello Ellen,
We are glad you are enjoying our products and delivery process! We appreciate the feedback and happy that you are having a great experience. We hope you will always have a great experience with us in the future! Thank you and have a wonderful day!
Best,
Zeth
The best site high quality I have never been disappointed highly recommend
Date of experience: November 3, 2021
Hello Nina,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
The shoes are pretty but i order an 7 and they send me a 5 problem
Date of experience: October 1, 2021
Hello Jael,
We are sorry to hear if you receive the wrong size of shoes. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Loved my sandals, they go with everything, easy to slip on.
Date of experience: October 1, 2021
Hello Deirdre,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
The heels all fit and are of decent quality, i recommend ordering shoedazzle
Date of experience: October 1, 2021
Hello Matthew,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
Although my boots where beautiful. They didn't fit.
Date of experience: March 24, 2023
Hello Ashley,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
ShoeDazzle has never disappointed me with any purchases I've made. Very satisfied.
Date of experience: March 23, 2023
Hello Maria,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I absolutely love Shoedazzle! Great shoes reasonable price!
Date of experience: March 24, 2023
Hello Latisha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Boots didn't fit although my size and calf space also an issue.
Date of experience: November 18, 2022
Hello Tamaraly,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The material is a little too solid but it'll be fine once I break them in
Date of experience: March 23, 2023
Hello Kerri,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The two pairs of athlete shoes are comfy. Have received many compliments.
Date of experience: March 22, 2023
Hello Victoria,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I'm pissed, I didn't buy anything but yet money was taken off my card
Date of experience: January 20, 2022
Hello Tia,
We appreciate the feedback you shared regarding your experience. Thank you for bringing that to our attention. A representative from our Member Services Team will contact you right away to assist you.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Marta,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad