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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
555
Neutral
32
Negative
275
View ratings trends
167
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,974)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user leahc338
Indiana
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

I've always had a pleasant experience with Shoedazzle.

Service
Value
Shipping
Quality

Date of experience: August 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Leah,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user sharronm76
Missouri
2 reviews
0 helpful votes
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November 26th, 2022
Verified purchase

Great thank you. Very beautiful.will make future purchases

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sharron,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user wendyj384
Ohio
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Nice great,good,ok that's all that I can say right now

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Wendy,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

Best,
Mary

Thumbnail of user kimberlyb738
Ohio
2 reviews
0 helpful votes
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June 1st, 2020
Verified purchase

Online shopping is very fast service. I can shop all day on this website.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Kimberly,

Wow! Thank you for sharing your wonderful experience with Shoedazzle! You can surely expect great styles on the website! Enjoy your purchase.

Best,
Nelle

Thumbnail of user limariesp
North Carolina
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Great quality and fast shipping. Very happy with my purchase.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Limaries,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user letieshap
Canada
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

The shoes fit perfectly! Super comfy as well cant wait for my next purchase :)

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Letiesha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user ashleyd976
Maryland
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The dress and boots went together way better than I imagined

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user sirenav1
California
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

They exchanged my shoes for a smaller size really easily!

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sirena,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user lilianeg7
Canada
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Quick resolution. Very efficient. Was able to fix my request in 5 mm marker

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Liliane,

Happy to hear that your concern was taken care of! We take pride in knowing our members are happy with our service. Have a great day!

Best,
Renz

Thumbnail of user tarae123
Washington
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Great fit and can't wait to wear these on my vacation!

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tara,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user christinac1257
Montana
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Shoedazzle has always been up to date in the fashion sense!

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Christina,

Thank you so much for leaving a feedback. We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user mariac2619
Georgia
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Everything but the anklet was received.
Shoes were lovely

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maria,

Thank you for writing a review! We value your feedback on the order you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user franchestcaw
New York
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Always satisfied with shoedazzle! Great products and customer service!

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Franchestca,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user nicholeo21
Virginia
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

The ordering process was easy and exactly what I ordered.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nichole,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.

Best Regards,
Clark

Thumbnail of user guadalupea77
Texas
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Just not the best prices and styles I was hoping for.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Guadalupe,

Thank you for your purchase. For assistance with the styles we have, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user abenaa8
Michigan
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

Fast shipping and nice shoes. I love it. Look no further. Shoedazzle is my new discovery

Date of experience: May 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Abena,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user lindav1397
Canada
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Centre strap is way too big. Will not stay on my foot!

Date of experience: May 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Linda,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user lightfootr1
New York
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

Professional, courteous. Quick service and timely delivery of order.

Date of experience: May 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Rosa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kims2416
Canada
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Always delivered on time and products are good quality.

Date of experience: May 19, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Kim,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user shawnat67
California
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

My sparkly sandals are perfect and so much prettier in person

Date of experience: May 19, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Shawna,

We're glad you enjoy our unique styles and selections! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user mariac3215
Texas
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

It's always a pleasure to buy in Shoedazzle. The shoes are gorgeous and beautiful.

Date of experience: May 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Maria,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user bridgetw130
New York
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

They shipped fast. Super cute & comfy, perfect for summer!

Date of experience: May 19, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Bridget,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ramonat78
California
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Good subscription but always forget to skip the month.

Date of experience: May 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Ramona,

We appreciate the feedback you shared regarding the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user thaniyaw1
New York
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Love the boots. Order was received in a timely manner.

Date of experience: November 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Thaniya,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user kadencej1
Washington
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Uncomfortable, straps dig into the tops of my feet. But they're cute

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kadence,

We are sorry to hear if you are uncomfortable with your item. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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