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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
And they try to charge me $50 monthly. For poor quality merchandise
Date of experience: May 17, 2023
Great site super easy! Don't change a thing!Super fast! Love it!
Date of experience: May 17, 2023
Hello Kimberley,
It’s great to read your feedback about the website. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Happy with my overall experience. Quick shipping and great style.
Date of experience: May 18, 2023
Hello Lorena,
We're glad you enjoy our unique styles and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
All your shoes Fit me perfectly. Will continue to be a member
Date of experience: April 14, 2021
Hello Chiquita,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
The shoe said side width and it was narrow! Therefore wasted money.
Date of experience: May 17, 2023
Hello Kailey,
Thank you for sharing your feedback about the merchandise and the fit. We hear you, and we strive to provide the best for our members. Our Member Services team will reach out to you via email shortly to assist you further.
Best,
Bonnie
Fast and efficient delivery. Nice quality, very happy with my choice.
Date of experience: May 18, 2023
Hello Irina,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes were packaged well and they came in a timely manner
Date of experience: November 26, 2022
Hello Erica,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
It's definitely always good I'm so glad and proud that I shop with you
Date of experience: July 14, 2022
Hello Renee,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love shoe dazzle, the shoes are absolutely amazing!
Date of experience: July 14, 2022
Hello Keon,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I love the comfort of my shoes. High Quality. Fast shipping. Great prices..
Date of experience: July 14, 2022
Hello Talika,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered some shoes and they came. Everything was perfect for my mom
Date of experience: July 14, 2022
Hello Shanda,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Always satisfied great products fast delivery love the specials
Date of experience: July 14, 2022
Hello Nancy,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Beautiful shoes.thank you very much. That's all I have to say.
Date of experience: March 29, 2023
Hello Charice,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Came on time. Great heels, love the color, looks like pic. Size is perfect.
Date of experience: August 1, 2021
Hi Kayla,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
It was normal ShoeDazzle does the most to satisfy their clients
Date of experience: September 5, 2020
Hello Kayleen,
Awesome! Thanks for the positive feedback! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle
I've been shopping with them for a year now. I love it
Date of experience: February 20, 2023
Hello Tahesha,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I had a very pleasant visit. All my needs were met with great customer service.
Thanks
Date of experience: February 20, 2023
Hello Pamela,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Always a great experience shopping online at Shoedazzle. New styles every month…
Thank you
Date of experience: February 20, 2023
Hello Sharon,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I absolutely love shoe dazzle! It nice finding cute and good quality shoes in bigger sizes.
Date of experience: February 20, 2023
Hello Kesha,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Good. The Agent was very knowledgeable satisfied my needs
Date of experience: February 20, 2023
Hello Kim,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
The shoes were everything and I just love them so.
Date of experience: February 20, 2023
Hello Temetrius,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Found an awesome deal on some much needed boots. Very smooth ordering process and quick shipping
Date of experience: February 2, 2023
Hello Lanaya,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Shipping is fast,,,the boots are amazing nicer than the picture
Date of experience: February 2, 2023
Hello Mira,
We appreciate the feedback you shared regarding the fit of our products. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
My shoes didn't fit and the box was torn when I got it
Date of experience: March 8, 2020
Hello Lauren,
Thank you for writing a review! We're sorry to hear you ran into some sizing issues! We value your feedback, our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
Fantastic everything worked as it should have thank you so much.
Date of experience: February 1, 2023
Hello Secrisha,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Adeshola,
Thank you for writing a review about the merchandise and the membership. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.
Best,
Bonnie