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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Shoes are super, they have all fit true to size, quality materials and durable. Love shoedazzle!
Date of experience: February 1, 2023
Love the black boots! They look great and are comfortable to wear p
Date of experience: January 8, 2023
Hello Ama,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Ordered some for myself and daughter in law we love them
Date of experience: January 8, 2023
Hello Sabrina,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Once I ordered, products came quickly and correct!
Date of experience: January 8, 2023
Helo Synthia,
We are glad you are enjoying our products and delivery process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
The ordered item was received faster than I expected
Date of experience: June 3, 2020
Hello Lavita,
Wow! Great to hear that your order was delivered quickly! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with your order!
Best,
Nelle
Didn't wait to long never unsatisfied have great styles love all of the shoes
Date of experience: March 4, 2020
Hello Danielle,
Perfect! We're so happy to hear you're satisfied with our products and services! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
Called to cancel for the month of june 2020 told me it was done
Date of experience: June 2, 2020
Hello Nanci,
Your feedback about the skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services team will be contacting you within 48 hours to resolve your concern.
Best,
Chad
Skipped my monthly subscription last month and they still charged me full price.
Date of experience: March 4, 2020
Hello Amber,
Thank you for bringing this to our attention! We appreciate the feedback you shared. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.
Best,
Nelle
I ordered my shoes they came in a very reasonable time and the fit is perfect
Date of experience: July 15, 2022
Hello Octavia,
We are glad you are enjoying our products and delivery process! We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Always the styles, sizes and colors are perfect for me
Date of experience: July 15, 2022
Hello Greta,
Thank you so much for your feedback and for sharing this with others that you like our size and style! We are pleased to learn that we were able to meet your expectations for online shopping.
Best,
Clark
Shoedazzle have always delivery on the best service, great products, awesome prices.
Date of experience: July 15, 2022
Hello Walter,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
It's been a month. Still haven't received my package.
Date of experience: December 1, 2022
Hello Kirstie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I had a great experience with Shoedazzle, as always. Love the fast shipping and good looking shoes.
Date of experience: November 30, 2022
Hello Ivanna,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I loved my entire experience... I'm very pleased with purchase, size was on point.
Date of experience: April 18, 2021
Hello Laceta,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
All items I ordered were amazing, arrived on time. Everything really was perfect
Date of experience: November 29, 2022
Hello Lyons,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I have been enjoying me some Shoedazzle. The array of styles is wonderful.
Date of experience: January 19, 2022
Hello Cee Cee,
We are glad you are enjoying our products! Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Loved the shoe. Wore it one time and a
Part already broke
Date of experience: February 20, 2023
Hello Theresa,
We value the comments you made about the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Love the collection of heels I will continue to buy
Date of experience: February 20, 2023
Hello LaDonna,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Very good,love the sneakers and would recommend anyone to shop with you
Date of experience: February 19, 2023
Hello Maudrie,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Lovely sweater in deep gray with interlaced glitter threads. It fits perfect and is very warm.
Date of experience: February 19, 2023
Hello Elisa,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Good quality and cute boots haven't tried them on so don't know about fit
Date of experience: February 19, 2023
Hello Diana,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I love it am very happy for you because price and product are excellent
Date of experience: February 19, 2023
Hello Ramadevi,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Always enjoy some good retail therapy with Shoe Dazzle
Date of experience: February 5, 2023
Hello Eileen,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
Wonderful experience and spot on for size. Very fast delivery
Date of experience: February 4, 2023
Hello Michelle,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Ordered sparkly shoes, the jewels were falling off before I wore them
Date of experience: February 1, 2023
Hello Ashley,
We are sorry to hear that you were not satisfied with the item that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Andrea,
Thank you so much for loving our brand! We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth