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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Very elegant, so classy and perfect quality
I love wearing it, received a lot of compliments
Date of experience: February 4, 2023
Hello Joy,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
They're a nightmare,. Both shoe and business. Never get from here again
Date of experience: February 1, 2023
Hello Rose,
Thank you for your review. Our Member Services Team will contact you right away to address your concern.
Best,
Renz
Great customer service! The last two times I had to call about an issue, it was resolved easily!
Date of experience: February 6, 2023
Hello Lashonda,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
My daughter is wearing these in a pageant. She loves to way they feel on her feet.
Date of experience: February 1, 2023
Hello Selena,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Fast experience and things fit well. Shoes are quality
Date of experience: February 6, 2023
Hello Leah,
We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Have not received my package. Only one pair in the box when I ordered 5
Date of experience: January 22, 2023
Hello Sharii,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Loved the shoes, and they fit comfortable! Shipping was fast as well.
Date of experience: January 19, 2023
Hello Abby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Dean
The shoes are cute and they fit great I absolutely love them
Date of experience: January 8, 2023
Hello Brianna,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Very comfortable, got plenty of compliments, will buy from the site again
Date of experience: January 9, 2023
Hello Barbara,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoedazzle is my favorite place to shop for shoes. Always the perfect fit and fun styles
Date of experience: June 4, 2020
I can describe my experience in 5 words "Been a member since 2017"
Date of experience: January 8, 2023
Hello Tamika,
We are glad you are enjoying our products and the VIP membership! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I was supposed to have regular size 7 and she sent wides
Date of experience: June 4, 2020
My boots came fast and they look amazing! Plus I love being a VIP member.
Date of experience: January 8, 2023
Hello Monique,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I was very pleased with her thoroughness in helping me. Fantastic service.
Date of experience: June 4, 2020
Hello Angie,
Wow! Thank you! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
Good quality and very comfortable shoes that i have bought
Date of experience: July 1, 2021
Hello Eloisa,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle
Helped resolve my issue quickly. Very helpful and explained the process.
Date of experience: July 24, 2022
Hello Vanesha,
Thank you for sharing your experience with our Member Services Team. We are glad that we are able to assist you with your concern. Thank you for choosing ShoeDazzle!
Best,
Mary
I absolutely love them and they always arrive on time.
Date of experience: May 1, 2020
Hello Sharika,
Awesome feedback! We are so favored to have members like you who keep on admiring the quality of our products and the services we provided. Thank you for choosing Shoedazzle! Enjoy your day!
Best,
Nelle
Wonderful site! Easy to navigate! Great perks! Been a member for 5 years!
Date of experience: July 16, 2022
Hello Veronica,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
I sent my shoes in for an exchange and never received the other shoe.
Date of experience: July 1, 2021
Hello Theresa,
We are sorry to hear if you haven't received your exchange order yet. We will contact you within 48 hours for further assistance.
Best,
Nelle
The products were as described. Excellent deals. I would recommend this site.
Date of experience: April 19, 2022
Hello Neena,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
It's a pretty shoe. Fancier that my normal but I love them
Date of experience: July 1, 2021
Hello Darlene,
Thank you for your wonderful review! Awesome to hear that you love our products and our styles. We promise to continue manufacturing unique designs and awesome styles for our valued members like you!
Best,
Bella
I never received my merchandise and it's been a few months now
Date of experience: July 1, 2021
Hello Angelica,
We are sorry to hear if you haven't received your order yet. We will contact you within 48 hours for further assistance.
Best,
Nelle
My shoes are so uncomfortable, I used for just one time, and it's enough
Date of experience: October 4, 2021
Hello Maria,
We are sorry to hear if you are uncomfortable with our shoes! For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Terri,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia