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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I think they should send email or text reminders for monthly payments
Date of experience: December 1, 2020
Hello Calen,
Thank you for writing a review regarding our skip the month feature! We will contact you within 48 hours for further assistance.
Best,
Nelle
Loving my new boots, they are so comfy. And go with every outfit
Date of experience: December 1, 2022
Hello Georgi,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Great shoes to wear and comfortable. I would buy them again
Date of experience: April 2, 2023
Hello Josette,
Amazing review! Thank you for sharing your wonderful feedback about the merchandise. We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Bonnie
Got a shoe for discount. Fits perfect and very fast shipping.
Date of experience: February 17, 2023
Hello Tania,
It’s great to read your feedback about the product, the promotion, and the shipping! We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
It's always a pleasant and satisfying experience.Always so many Wonderful choices
Date of experience: February 20, 2023
Hello Cynthia,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Order arrived right as scheduled. It was exactly what I purchased.
Date of experience: February 16, 2023
Hello Simone,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Fit great and love the look! Arrived perfectly! Will definitely order again.
Date of experience: February 16, 2023
Hello Alisha,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
She helped me to skip the month and was really kind.
Date of experience: February 20, 2023
Hello Elghy,
We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!
Best,
Lia
Seamless experience for purchasing on line. Order arrived timely unlike other websites.
Date of experience: September 8, 2020
Hello Janice,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Nelle
The blazer I purchased fit great and looked as it did online
Date of experience: February 2, 2023
Hello Aisha,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Reasonably priced, fast delivery and excellent product.
Date of experience: February 8, 2023
Hello Pierre,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Comfortable thigh-high boots. Great for walking all day
Date of experience: January 5, 2023
Hello Jennifer,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
Every Representative I spoken with is always professional and helpful
Date of experience: January 5, 2023
Hello Adelaida,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Items were as shown and arrived on time packaged well
Date of experience: January 5, 2023
Hello Kenneth,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
It was awesome prices were great as usual. I got to use my credits.
Date of experience: August 8, 2022
Hello Stacey,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Delivery notification says it was delivered yet I have no package.
Date of experience: January 8, 2023
Hello Seville,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great! Customer service outstanding and very knowledgeable … keep up the good work.
Date of experience: January 5, 2023
Hello Patrice,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Size fits well and it looks exactly like on the picture
Date of experience: January 5, 2023
Hello Sonia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I got super cute boots and customer service was amazing!
Date of experience: January 5, 2023
Hello Alisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Not happy with these boots. Don't look like the picture.
Date of experience: January 8, 2023
Hello Franklin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Delivered on time & product is what was shown in perfect condition.
Date of experience: January 5, 2023
Hello Kat,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
These mesh pants "hold you all in"
The heels are beautiful
Date of experience: August 8, 2022
Hello Tracey,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Always delivers exactly what they advertise. No hidden surprises!
Date of experience: August 8, 2022
Hello Jessica,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in ShoeDazzle.
Best,
Mary
I love my shoes I'm always happy with them. I'll definitely be buying more
Date of experience: August 8, 2022
Hello Lisa,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Azra,
Thank you for writing a review regarding your payment! Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle