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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Some of the shoes did not look like how they looked online.
Date of experience: June 17, 2022
This was another great purchase of quality products from Shoe Dazzle. The shoes are comfortable.
Date of experience: June 17, 2022
Hello Maria,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
It's been almost a month and I haven't received my package
Date of experience: June 18, 2022
Hello Lynette,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Loved it from selecting shoe and receiving at home, no hi cups.
Date of experience: June 17, 2022
Hello Kelli,
Thank you for sharing your great experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
Love their shoes, and at a nice price, that is why I buy one or two pairs every month
Date of experience: June 18, 2022
Hello Gina,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I ordered these w/ expectations but they were met & exceeded! Now, I'm ready for Christmas!
Date of experience: December 7, 2022
Hello Georgia,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. Happy shopping!
Best,
Mary
I absolutely love the selection on Shoe Dazzle. Shoes are really cute so affordable and great fit
Date of experience: June 17, 2022
Hello Candy,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My selections always fit great. Very satisfied with their services.
Date of experience: June 17, 2022
Hello Christiana,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
My experience was very good. The shoes came in a timely manner
Date of experience: June 17, 2022
Hello Jacquelyn,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes are even more beautiful in person and fit perfectly.
Date of experience: June 17, 2022
Hello Madelyne,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I never have any problems and the shoes are fabulous.
Date of experience: June 17, 2022
Hello Kendall,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Very happy Love my boots and sandals! Can't wait to order next new summer fashion.
Date of experience: June 17, 2022
Hello Rosemary,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
My black flat boots is too pointy…but I like them…
Date of experience: December 7, 2022
Hello Iyesha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoe is perfect I have received so many compliments
Date of experience: June 17, 2022
Hello Chondell,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Horrible quality my shoe heel was broken I even put them on
Date of experience: June 17, 2022
Hello Fareeha,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with the shoes you received. We value you as a member and want to make things right! A representative from our Member Services Team will email you immediately.
Best,
Ivy
Always get my shoes on time and there are no damages.
Date of experience: June 17, 2022
Hello Jonelle,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
All my products were exactly as described and shipped very quickly.
Date of experience: June 17, 2022
Hello Penny,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
I will definitely buy from ShoeDazzle again. Shipping within the estimated time.
Date of experience: June 16, 2022
Hello Elia,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Good, easy to navigate the website and items were shipped pretty fast.
Date of experience: June 17, 2022
Hello Maria,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our website and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Fast and quick delivery. Perfect fit. Will be ordering more...
Date of experience: June 16, 2022
Hello Shannelle, Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the fit and delivery timeframe! Come back and check us out soon.
Best Regards, Adriana
I have been a member for almost 5 years now. Best selections, great price and delivery on time.
Date of experience: June 16, 2022
Hello Kalpesh,
Your loyalty and support as one of our members are highly appreciated. Giving you excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Ivy
Items were great except for one pair shoes u purchase are not always true to size
Date of experience: June 17, 2022
Hello Rhohema,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best regards,
Chad
I was helped very quickly an efficiently. Appreciated my service!
Date of experience: June 17, 2022
Hello Beaux,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.
Best Regards,
Clark
Items purchased are a gift...but everything looks good
Date of experience: December 7, 2022
Hello Teola,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Arrived on time and great savings. Shoes looked better than the pictures.
Date of experience: June 17, 2022
Hello Shae,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sierra,
Thank you for taking the time to comment. Your feedback on the quality of our products is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark