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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Always a wonderful experience. I was hooked since day one
Date of experience: July 16, 2022
High quality, low prices fast shipping will be shopping again
Date of experience: July 14, 2022
Hello Maressa,
We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Love my stuff! I would recommend shoedazzle to anyone!
Date of experience: December 6, 2022
Hello Jennifer,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!
Best,
Mary
Always a perfect fit! Quality material. Arrives promptly.
Date of experience: December 6, 2022
Hello Mira,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles, and the best quality products and services!
Best,
Mary
Size was correct shoes as shown, on time delivery and I'm addicted to this store so bad
Date of experience: December 6, 2022
Hello Philip,
Thanks for the great feedback! We could not make it without your love and support. Every day we are looking forward to serving you.
Best,
Mary
I get great deals and my shoes in a timely manner.
Date of experience: December 7, 2022
Hello Chaundra,
Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Fits perfectly…. Quality is good and I got a lot of compliments from people
Date of experience: December 6, 2022
Hello Nellie,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Great been shopping with them for years never had to return any of my items
Date of experience: December 6, 2022
Hello Nicole,
Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I'm still waiting for my second pair of shoes to come in.
Date of experience: January 21, 2022
Hello Angela,
Thank you for taking the time to leave a review. We're sorry to hear that you encountered trouble with your 2nd order. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
They arrive on time. Look exactly like the picture. Very pleased.
Date of experience: December 7, 2022
Hello D.D,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
On time, Never disappoint. And good shoes.
Very long lasting
Date of experience: December 7, 2022
Hello Chiamaka,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I don't like it the quality was so cheap and it's not comfortable
Date of experience: December 7, 2022
Hello Sanaz,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Quick delivery and boots looked exactly like the picture; size was perfect!
Date of experience: December 7, 2022
Hello Clementine,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Arrived very fast and looked even better than the picture.
Date of experience: June 21, 2022
Hello Denise,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and shipping.
Best Regards,
Clark
Everything came in exactly as it should. Loved all of the shoes
Date of experience: December 12, 2022
Hello Karen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
They shipped shoes fast and by far affordable! Pleasant experience
Date of experience: April 5, 2023
Hello Dominique,
Thank you for the nice words that you said about the merchandise and our delivery. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!
Best,
Bonnie
Perfect time for delivery and like I expected to be my shoes. Thank you
Date of experience: December 11, 2022
Hello Claudia,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Waste of money :( poor quality and excruciating to wear. Rerun shipping too expensive
Date of experience: April 5, 2023
Hello Violette,
Thank you for leaving a review about the merchandise. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
Always have styles my daughter and I love so we get a few pairs each during the holidays.
Date of experience: January 5, 2022
Hello Julie,
We're glad you enjoy our unique styles! Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes are comfortable and they was received timely.
Date of experience: January 5, 2022
Hello Tammy,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Called to have a pair of sandals returned and exchanged with same kind.
Date of experience: June 21, 2022
Hi Rachel
We hope our representative was able to assist you with your exchange, in case you have any further questions or suggestions feel free to give us a call at 1-888-508-1888, we are always happy to assist.
Kind Regards-
Ruben.
I love Shoe dazzle and the quality of their shoes..
Date of experience: February 17, 2023
Hello Precious,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Shoes not the best quality and sizes vary by style
Date of experience: February 17, 2023
Hello Tracy,
Thank you for your honest review of the merchandise. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
Bought some sequin boots and they looked beautiful, comfortable.
Date of experience: January 5, 2022
Hello Melissa,
We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,
Zeth
Bad fit over ankle hate zipper tight in all the wrong places
Date of experience: February 16, 2023
Hello Jennifer,
We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Darlene,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad