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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
It's been 2 weeks and my order still has not been delivered. At this point it must be walking to me from the warehouse.
Date of experience: November 8, 2024
I have been ordering from Shoe Dazzle since 2016. Great variety and value. The soft slides are perfect for at home and running errands.
Date of experience: November 9, 2024
The size was very small, which is why I returned the product, but it's been more than two weeks and still haven't received my refund. Disappointed!
Date of experience: November 8, 2024
These bed slippers are going to make me and my mom happy for Christmas this year! Super comfortable & not to mention cute!
Date of experience: November 20, 2024
Everything I have ever bought from this site has fit very well and I feel that it is also really good quality :)
Date of experience: November 9, 2024
I got a wonderful pair of shoes at an amazing price and when I needed customer care shoe dazzle impressed me.
Date of experience: October 9, 2024
Wore my pink combat boots all day yesterday, and I love them! Great quality and good fit! Perfect to size too.
Date of experience: September 8, 2024
The merchandise received was a perfect fit. Good quality. Loved all of them. Thanks for the speedy delivery as well.
Date of experience: November 23, 2024
My experience with ShoeDazzle has been nothing but good over all great I love the way they pack their items I love the way you return your items when it's time to return if you can't fit or wrong size they are not neglectful with none of that they are right on time when it comes to refunding you back if needed to be only thing I can say I just wish they would have more options for as colors and flats I can't wear heels no more some boots are only in heels like the camouflage ones I like them but I need them to be lower pumps or flat not heels other than that I will still always come back to ShoeDazzle for my online shopping Christmas time coming I will be on here on ShoeDazzle it would be nice if they could add a few more accessories for as clip-on earrings because I can't wear pierced earrings they have good customer service skills whoever I speak with on the phone they have been nothing but great very nice respectful knowledgeable and up-to-date on information so overall I say my experiences pretty good
Date of experience: October 10, 2024
I ordered the same shoe in a smaller size and they are still too big. Then, the dress was much longer than I thought it would be.
Date of experience: October 9, 2024
The shoes came properly. They were little too big. I returned them, but have yet to receive the replacement.
Date of experience: December 11, 2024
My representative was very helpful and courteous. The concerns that I may call about are resolved quickly and easily.
Date of experience: November 22, 2024
The shoes were hard, low quality material. The design is what attracted me to purchase, however they are uncomfortable.
Date of experience: September 6, 2024
Only let down is. Couldnt cancel my subscription when I wanted to gives a run around accomplishing nothing. Also have to remember to hit skip the month or boom there goes $45 that was meant for a real bill
Date of experience: July 1, 2024
I get glued to lookn threw everything. Its hard to pick and choose returns/exchages are a breeze. Always happy with my goods!
Date of experience: June 10, 2020
This was this most easy back to school shoe shopping yet! I daughter was able to find all the styles she wanted and "NEEDED" for school all in one place and affordable
Date of experience: August 21, 2024
I have returned the items purchased which are not reflected in full on my account and have not received refund. When I click the refund confirmation link in the email I received I am directed to "page not found". Finally, I have been charged twice in the past week and they are not authorized charges! Why?
Date of experience: July 11, 2024
Just disappointed how the fabric of the shirts were. Probably won't buy clothing from them again. Sorry :(
Date of experience: November 20, 2024
Pleasant experience. It was smooth and website is easy to navigate. A lot of choices to select from.
Date of experience: November 20, 2024
I am so glad that you at ShoeDazzle are very dedicated in the work you do! I am very grateful for all the work you put into the work you did to make my life more enjoyable! Thank you very much!
Date of experience: August 7, 2024
Shipping took way longer than expected and the sandals I got in the mail was very poor quality I will not order from shoedazzle again. It was suppose to be a white color but when I got them it looked like they had been worn before
Date of experience: July 1, 2024
Everything showed up in good shape and as described, all items were true to size and what I've been able to wear is very comfortable.
Date of experience: November 14, 2024
Love the size fits great… very quick delivery. The purse I got great quality, looks like I'll be having it for a long time
Date of experience: November 12, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
