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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Shoes are adorable and great quality. Had to exchange them for larger sizes, but shiedazzke made it so easy to do. Love this club
Date of experience: September 23, 2024
Just started my membership only to have my second pair of shoes I ordered go on sale next day for half the price I paid for them
I could of got 3 pairs of shoes for the price I paid for 2
Date of experience: November 20, 2024
It been 21 days since I ordered my shoes and still no update or any news on where my package is located at the moment.
Date of experience: August 21, 2024
Never disappoint ordering from the Shoedazzel, deliver my merchandise on time, quality of the products were excellent. Happy customer
Date of experience: November 20, 2024
I ordered the shoes, and it came on time. Also, they're fit perfectly. I already refer u guys to my friends and family.
Date of experience: October 9, 2024
As of today, I have yet to receive my order. This is the worse experience ever and I am will not be ordering from this company again!
Date of experience: August 20, 2024
I received 3 out of 5 pairs of shoes/boots and only kept one pair of shoes. Returning the other two pair because they were too big. I am still waiting for the other two pairs of shoes/boots but haven't heard from Shoedazzle on when they will arrive.
Date of experience: July 7, 2024
I wanted to cancel my account and In order to have me activate my credit information, they sent me an email saying i will not be deducted for past month if i update my credit information. But I was deducted nevertheless when financially i was not ready.
If I new I was going to be deducted, i would not have activate the account and close it right after i use my last points
Date of experience: July 7, 2024
I didn't know the shoes run so small. I ordered my usual size but seems like I should have went a size up.
Date of experience: November 8, 2024
The boots look nice as in the picture. And not expensive at all. Lots of style foe so little of price. Will wear them boldly.
Date of experience: August 21, 2024
Shopping with shoedazzle is easy, returns are also very easy. Every time I've had an issue or a question customer service has been great
Date of experience: August 13, 2024
My order in September came in 2 separate package I've yet to receive the 2nd package or find out any more information about it
Date of experience: October 21, 2024
I made the order because it was suppose to arrive on November 25 and now is arriving on December 5. I needed my order for Thanksgiving.
Date of experience: November 20, 2024
This order was placed three weeks ago and the date has changed on it at least three times and I still have not received the package
Date of experience: November 9, 2024
Great prices and very easy exchanges. Recommend! Wonderful selection and option to join rewards club.
Date of experience: November 11, 2024
Very nice shoe, especially for the price. Ordering was easy. Delivery was quick. Shoe is true to size. Will use again
Date of experience: November 8, 2024
I received my two pairs of shoes. The shoes are very affordable and the quality is top notch. Thank you Shoedazzle
Date of experience: November 8, 2024
I got two shoes and they are so good. I am very happy and satisfied. I felt like this was the best shoe purchase online that I ever had.
Date of experience: November 24, 2024
One of the jackets that I bought, the sleeves were too small and not the correct size. I'm very disappointed
Date of experience: October 10, 2024
I ordered 4 pair of boots that is uncomfortable and not even what I wanted. I literally want my money back. This is frustrating.
Date of experience: November 20, 2024
Very easy to order and shop on Shoedazzle I like the options for shoes that are not too high and comfortable to wear.
Date of experience: August 20, 2024
The boot i ordered did not look like the would go over the knees. I'm 64 yes old and look like a hooker trying to wear them.
Date of experience: November 8, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
