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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,973)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user avad114
Bahamas
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Prices are good, styles are amazing and the quality of shoes is phenomenal. Items are shipped quickly as well.

Date of experience: November 8, 2024

Thumbnail of user tys262
Georgia
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Good I don't have much to say it's all good making me use so many characters make me not wanna say anything 🤷🏾‍

Date of experience: November 24, 2024

Thumbnail of user crystali118
Texas
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I was texted a Great Deal and I was able to buy 12 family members their Christmas gift at one place and in one order. Awesome!

Date of experience: November 8, 2024

Thumbnail of user sadei3
Georgia
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I needed the blazer for work and I received so many compliments, I can't wait to wear the skirt its super cute!

Date of experience: October 25, 2024

Thumbnail of user dianef57
Canada
2 reviews
0 helpful votes
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November 19th, 2024
Verified purchase

Been a member for a couple of years now because of the great styles, quick delivery, easy ordering and the membership perks.

Date of experience: November 9, 2024

Thumbnail of user jassicam6
Jamaica
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Sneakers are comfy and stylish. Price is not bad either. However, ordered a black sneakers and got a color totally different from what I ordered.

Date of experience: November 21, 2024

Thumbnail of user amandau747
Arizona
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Fit not true to size, not all fabrics will have the same fit but 2 to 3 sizes difference is ridiculous.

Date of experience: October 13, 2024

Thumbnail of user denisew2408
Wisconsin
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Received the wrong shoes. Although labeled correctly they were the wrong shoes and I needed them by a certain date. K

Date of experience: October 26, 2024

Thumbnail of user carolinej342
Illinois
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

I did not purchase anything from show dazzle. Not sure why I got an email saying to rate my purchase unless someone is fraudulently using my email.

Date of experience: December 7, 2024

Thumbnail of user sylviaj214
Minnesota
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

I am sad that the plus size line has been dropped.
I also wish most shoes have at least two color choices.

Date of experience: August 8, 2024

Great Shoes
February 4th, 2023
Verified purchase
• Previous review

I can usually find a shoe or boot or bag I like on Shoe Dazzle

Date of experience: February 4, 2023

Thumbnail of user denisem2415
California
2 reviews
0 helpful votes
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November 18th, 2024
Verified purchase

They are true to size and they look like they are presented. I'm satisfied. I've been a customer for years.

Date of experience: November 8, 2024

Thumbnail of user jeannieg160
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

My order to an address where I no longer lived and shoe dazzle helped to correct the issue and I received my package!

Date of experience: November 8, 2024

Thumbnail of user reginas902
Wisconsin
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Nice and comfortable I still have a lot of room in my shoes, not too big and not too little. I like them.

Date of experience: November 8, 2024

Thumbnail of user nanetter69
Maryland
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I love it! The best shoes I bought on line! I love shopping at Shoe Dazzle, I recommend it to everyone, and they arrive quickly.

Date of experience: November 20, 2024

Thumbnail of user tiffanib48
California
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

They never disappoint. Good quality and style still. I get compliments on nearly every pair of shoes I purchase.

Date of experience: August 9, 2024

Thumbnail of user pamelab3946
Maryland
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

My order was delivered to wrong address I never got my order they refunded me half my money not all I was refunded 19.95 instead of 25.55

Date of experience: November 20, 2024

Thumbnail of user andrai5
Ohio
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I have requested a return form twice and I have not gotten it yet. I want to receive it so I can return the purchase! Thank you!

Date of experience: October 10, 2024

Thumbnail of user nicoleg1734
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Found shoes I wanted very easily. Bought them and received them fairly quickly. I can't wait to wear them!

Date of experience: October 9, 2024

Thumbnail of user jennifera2533
Oregon
3 reviews
0 helpful votes
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August 18th, 2024
Verified purchase

The product i purchased showed up quicker than i expected. Its great quality and very cute (looks just like online)

Date of experience: August 8, 2024

Thumbnail of user frimmyf
Massachusetts
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Remind me please what i ordered? Because i only remember ordering one thing from shoedazzle more than a month ago.

Date of experience: August 7, 2024

Thumbnail of user camillet142
New York
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

The Customer Service versus the order was just what I remember from when I joined. It was very pleased

Date of experience: October 27, 2024

Thumbnail of user rebeccao1009
Texas
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

After I received my order, my account was charged an additional $50. The quality of the boot was poor and the heel was ripped.

Date of experience: October 14, 2024

Thumbnail of user peggyb1283
Michigan
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I tried to cancel my subscription using their chat. The customer service representative stopped talking to me after I said I wanted to cancel

Date of experience: November 8, 2024

Thumbnail of user moniquew376
Louisiana
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I love these boots so much, they are not tight, they fit very well, and they don't even hurt my feet. I love these

Date of experience: November 8, 2024

Thumbnail of user rondah190
Maryland
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I have a wide feet and so shoes are tight and no wide width we're available for the shoes I selected

Date of experience: November 20, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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