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Shoedazzle has a rating of 3.4 stars from 7,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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I love shoe dazzle. I wish that you could purchase from Just Fab as well without having two accounts. The shoes look just like the pictures. They are comfortable too
Date of experience: April 19, 2023
Avoid, a total scam with crap products like every other auto charge company. If they had anything worth buying they would not try to force you to purchase every month.
Date of experience: August 9, 2022
Hello Christy,
Thank you for taking the time to leave a review. Your feedback about the monthly member credit and VIP membership are important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Every now and again the selection on the website has styles I am looking for. The only thing is that I wish there was an ability to change style preferences.
Date of experience: February 2, 2020
I made several purchases of various pairs of shoes, received a great discount. The packaging, shipping and delivery was prompt. The actual products are amazingly beautiful and gorgeous up close.
Date of experience: June 20, 2022
Hello Dominique,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I always send my packages to the Post Office and this is the 2nd time that the package was supposed to be at the Post Office but when I went to get it, it wasn't there.
You did replace my order but I think the company that you use to make delivers should be checked out missed deliveries.
Date of experience: August 8, 2022
Hello Patricia,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have been a customer for about a year and have not been disappointed.
Even when the message warned that there may be a delay in my order arriving it still arrived on time
Date of experience: September 4, 2020
Hello Iris,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Nelle
SHOEDAZZLE IS A SCAM. They charge 39.95 each month to your account without giving you a noticeable warning. They would not have nearly as many customers if they made this apparent up front. Do NOT USE THIS SITE.
Date of experience: June 9, 2014
Most of the experiences were great except for one where my shipment got delivered late because it was sent back to the place of origin after it arrived Texas which is where I live.
Date of experience: April 19, 2022
Hello Michal,
Thank you for sharing your experience regarding our products and the order that you made online. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I do not like paying more when I have already paid monthly to have a shoe budget. It's unsettling and I don't know how much longer I will continue my subscription because of this.
Date of experience: January 7, 2023
Hello Kayla,
Thank you for sharing your experience with the VIP program and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I experienced that their shoes run a little small in size l normally wear an size 7-7.5. But from experience I rather have my shoe a little less tight when it starts to expand
Date of experience: March 2, 2022
Hello Kim,
Apologies for the trouble, but happy it all came together in the end. Thank you so much for sharing your great experience with us! Have a great day!
Best,
Renz
I ordered boots on 12/06 and I still haven't gotten them yet. Wheretf are they? And when I called to cancel my membership the representative asked 5 times why I wanted to cancel. Maybe you harrasing me is why!? God forbid I was waitng on a gift I oredered for someone, the only good thing was the price of the boots. You guys suuuuuuuck! Get it together shoedazzle.
Date of experience: December 19, 2015
I've just received my second pair of shoes. So my only problem is to decide which one to wear. Do I have to say more?
Btw, I'll wear them with the green laces not only on St.Patrick's Day
Date of experience: October 5, 2023
Hello MD. Imtiaz,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
I saw the ad for 10$ shoes on your first purchase, and no where did it say that it was going to keep charging me for for the full price. I'm very dissatisfied at the lack of communication.
Date of experience: June 4, 2020
Hello Natalie,
We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
My experience with shoedazzle it's 100/100 satisfied i like all the goodie orders
I never get disappointed keep doing your great job
I highly recommended. Hey you what you waiting for go get yours.
Date of experience: December 7, 2022
Hello Mariame,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
My experience is always a good one, I have been shopping with shoe dazzle for about two years now and never had any problem with them. I would recommend them to anyone who would love to get shoes.
Date of experience: June 16, 2022
Hello Carrie,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I ordered shoes on Dec 22, it was supposed to be delivered on Jan 3. It was never delivered. Moreover, I wasted 5-6 hours with the consultants, they didn't even bother to return me my money! MOST FRUSTRATING EXPERIENCE EVER! NEVER EVER ORDER ANYTHING FROM SHOEDAZZLE! WORST COMPANY!
Date of experience: January 3, 2017
The shoes are PERFECT the only thing is I dont wear heels & this is my first purchase with shoedazzle. I know different brands sizes kind of vary so the heels are big): but they're GORGEOUS & hopefully I can gift them to a family member one day!
Date of experience: April 1, 2020
Hello Holly,
Wow! Thanks for writing a review! Thank you for admiring our products! Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Nelle
Very good vibes so far,lm diggin'this membership.I will continue with this club based on my experience so far. When I did have a problem they quickly resolved it
Date of experience: January 4, 2023
Hello Dawn,
We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
They are theives! I bought only one pair and was charged more than approved... approve the 10.00... they took 60.00! Will never order from them again!
Date of experience: March 1, 2022
Hi Sarah,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our VIP program. We will be emailing you right away for assistance.
Best,
Cathy
Shoedazzle is one of the best shopping sites. They have the most reasonable and quality items, including mindblowing Sales for their customers. I love it.
Date of experience: March 8, 2019
Hello Aminata,
Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!
XO,
Ivy
I've been shopping from shoedazzel since 2015 and I love their products. Great quality at a very affordable price, and the sales are unbeatable! 10/10
Date of experience: August 8, 2022
Hello Gloria,
Thank you so much for loving our brand! We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Straps don't work with the size of my leg. I had to poke another hole in the strap and it doesn't look or feel right. I'll probably never wear them tbh... waste of money.
Date of experience: June 16, 2022
Hello Frances,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the fit of our products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
Beware - Shoedazzle requires you to opt out every month by the 5th, and it's not just a 'click here' type of opt-out, it takes several screens and if you don't click each screen you will have money deducted from your account. This money is considered "CREDITS" on Shoedazzle, and can then only be used on full priced merchandise - can't use credits for sales, bogos, just full priced stuff. Which makes no sense at all, it's money of mine THEY ALREADY HAVE so what difference does it make what I spend it on? The shoes I've bought are okay, decent quality but mostly their merch is sort of boring and basic.
Date of experience: December 1, 2017
Hello Patti,
We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!
Best,
Sherry
ShoeDazzle is a SCAM! Check out www.makemechic.com and you WILL find the SAME shoes for around $25.00 per pair... (also note the shoe brand is different BECAUSE ShoeDazzle GLUES their label over the actual brand name... very cheaply I may add...) I was a member of ShoeDazzle and got the ENVY shoe in navy blue, but found it (the SAME EXACT SHOE) on this site... how tacky! I guess some people think they are getting an amazing deal, but for everyone else out there who actually has a brain, DO SOME RESEARCH! I hope you all grow a pair and stop making Kim K richer by feeding into her bullsh*t!
Date of experience: August 6, 2010
The strap closure seems like a clever idea, however, very difficult for me to maneuver. I would never order another pair with that type of closure. I give this 2 stars.
Date of experience: September 1, 2021
Hello Anita,
We are sorry to hear if you have a hard time with the straps of your item. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Lakisha,
Thank you for the kind words that you said about our brand and the merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Bonnie