StoneberryReviews 146

Okay first let me say I feel like I have been ripped a new one with dealing with this company. First they charge so much for items to be shipped then you have to pay to ship your items back to them so you waste more money. I order a grill they want to charge me almost $200.00 for it then they want to charge me $50.00 more dollars for the shipping. Now I sound this same grill at home depot for $119.00. They tell me my order will be shipped by a certain date when it gets close to that date I noticed on the web page that it says it is now on back order WTF now I have to wait a month for them to get it. They never called me to inform me of this at all. I then check a few weeks later and they say it is on back order again. SO I am now waiting another month for it. WTF. I am about to cancel my order with them and tell them to shove it and go to Home depot for the grill.

Stoneberry is by far the worse company to deal with from cheap stuff that either arrives broken or damaged and customer service will say your gonna get a credit but will never note it or play the we never offered you anything and they are quick to try to send you to collections
If you had a problem with them or all the other affiliates or corporate company be sure to file a complaint with the Better Business Bueau then copy to send to Attorney general and Federal Trade Commission who is working on a huge case agaist them

At first I was skeptical about the service, I was told I would get products prior to Christmas, never got them, then they backordered. I called to cancel the order as they emailed and said they were back ordered again for a later date in January. When I called one item already shipped, now they won't pay for the shipping to return it. So now I'm stuck with it and I had already bought that person the same bed spread from another company.