I actually love storage treasures it's some of the facilities that's the problem "cube smart #0697" will auction rooms and then come up with a reason you can't get the room after you won my advise be cautious when bidden on their rooms
Although it's expected to some degree that the online site would favor the facility over the bidder, the people making decisions on elevated issues are not qualified or seriously lack the means necessary to examine an entire case & piece together an objective conclusion... it's always a quick bird's eye glance & decision. Seriously hope the facilities go back to live auctions, they don't need a middle man cutting into the profit.
The only thing I don't like is when it gives us specific time for ending the auction if your bidding back and forth with someone they keep changing the time up another 5 minutes which I don't think is fair that's just them trying to get the most money possible. I've been using storage auctions for about two and a half years now I've one about 8 to 10 storage units and I've always had a positive outcome! I've never encountered any problems with any of the storage units that I've showed up at. If you like to bid units online I highly recommend using storage treasures.com
Have buying for the last 3 years from storagetreasures & battles. I have nothing but praise for this company. Sure I have had issues that were out of their control, but they addressed it and took care of me. I always recommend them to everyone. Good treasure hunting y'all.
Unlike auctionspear.com, which is one site where people auction off items, many of them gotten from storage units they have purchased, Storage Treasures does not assign numbers to or show individual bidders. You could be bidding against one person, many people or the storage place the unit is located at. Lets face it, this is a buyer beware type of business.
Some units are more profitable than others.
It might help if there were a few traps out there for locations that cheat buyers.
And, maybe, there needs to be a site where storage locations can be reported on by those who buy storage units and sell their contents. It might improve honesty.
If you have a problem or concern with a particular location, start by reporting them to Strorage Treasures.
I give them a five. The picture shows you most of what you getting. You got to have a the eye. I've purchased over 20 and hadn't been dissatisfied yet. Most of the staff at the storages are great. I had only one problem and thats oxford mississippi terrible customer service.
I work a professional job a do this on the side. Know what your getting into people. Your going to buy units u wish u never bought, this is a numbers game and takes WORK. I have bought 30 + units and have amassed equipment for another business I'm opening and other items for resale and have generally come out ahead. I see alot of overbidding since the Coronavirus outbreak. You must be disciplined in your bidding and willing to work like any other business and be willing to walk away from units with inflated bids.It is very time consuming to sort through these units and you must do your research on the front end to make educated decisions. Go to storage units that are trustworthy. Storage Treasures is only a broker to who u are really dealing with. I primarily deal with one storage unit company and have a great relationship with them and no issues. Out of the 30 plus units I have bought 2 have been blow your mind fantastic, 25 have been good or average and 5 I wish I had not bought. My research, past knowledge of antiques and work ethic are the only things that have made this work. Nothing like the TV show!
I showed up to get my unit and it wasn't what was in the picture. My next one I stood outside and waited for a manager to let me in the unit and come find out she has closed and left the facility. Cut me back a day then they blamed me because I couldn't make it to my other unit. Then another unit I really wanted they let me win it just to take it back once I win a unit it should be mine.
Fake company.
You win the auction and they invent that there was another bid, they don't explain where or how!
You have a print of the canvas that won the auction but they choose who they want to sell to
Final bid $100.00 (Mine)
When I made there were 8 bids with this 9
And according to the customer service someone else won for $125
This is scam
My experience with Storage Treasures was great while gas and volume was high. However, over the last few months, I accepted 2nd chance offers, only to be told the bin was settled by the previous owner, or in the last case@ PS, "someone cleaned out the bin the day before and they would call and cancel the bid...I get a refund for the %15 fee. Never happened. Chat live, no response so far. Just go away kid, you bother me. What can you do? Demand to see the bin? I'm thinking this can happen with any bin at anytime...and the facility rep. Can literally shoo you off with impunity, as complaining to PS of ST.is difficult and they know this. John Q. The customer has no rights, or recourse. It's a gamble,
Answer: Plase be careful this unit are from people who already purchased units took what's good then resale what's not worth to them.
Answer: My apologies for the delay. You should be able to find the link under Recent Bids, by searching for the Auction ID. If you don't want to do that, we can send you the link. Please contact our Customer Support team at (480) 397.6503
Answer: Hi Tasha, We are sorry to hear about your struggles. I recommend asking the storage facility to pass your contact information to the winning bidder of the auction. It will be up to the winner to decide to contact if they want to discuss returning of some items.
Answer: Hi John, I understand your concern and want to assure you that we do not try to scam any of our customers. If there is ever a situation where we can assist, we will do all we can for you.
Answer: Hi Givetheropeiftheydonthan K, We can help you find that information. The Sold auctions stay on the website, but they are not searchable. Please give us a call at 480.397.6503 or send us an email. We can find the link to the auction, the auction page will include the sale price and the time it ended.
StorageTreasures.com has a rating of 1.3 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StorageTreasures.com most frequently mention customer service, credit card and live auctions. StorageTreasures.com ranks 175th among Auction sites.