StorageTreasures.com
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StorageTreasures.com

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California
1 review
8 helpful votes
Follow j j.
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I used to buy here, but twise I bought garbage because I bought from private sellers and even though the sellers were selling there own personal electronics, t. V's etc... they are not obligated to state if the items work or not. Not one of T. V's out of 5 worked and it's impossible to believe that someone would allow this people to sell and not stating if the items work! They don't care about the buyer! As long as they make a buck from the storages and private sellers. I will not use this site again! If I could I would give it a negative 10!

Date of experience: January 6, 2015
Texas
1 review
0 helpful votes
Follow Tony M.
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They take stuff out of the storage is that you have by they don't they take pictures and then when you buy it it's not the same stuff that you have buy the managers and the supervisors of the facilities are all on it. Austin tx. Public storage locations

Date of experience: April 27, 2022
California
1 review
5 helpful votes
Follow Sherri B.
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Bought a unit that did not mention it was the owners left over crap he gathered up around his yard and threw in the unit. He put good stuff in the front to make it look good and advertised a few other units with nice stuff. Spent 1k on two units of trash that he admitted was crap given to him and abandoned thinking we were the other customers of units. Too bad we already paid. TO top it off... he closed his business. SCAMMED!

Date of experience: December 3, 2017
Member S. StorageTreasures.com Rep
over a year old

Hi Sherri,

We are sorry to hear that his happened. That sounds like the seller had some bad business practice. Please let us know which seller did this to you so we can note this with them. We want to help as much as we can.

Regards,

Florida
1 review
6 helpful votes
Follow Lisa K.
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Worse place to bid
August 14, 2020

I have been buying lockers for 17 years now. I have had problems in the past with empty boxes dead animals, snakes you name it i have seen.
I have paid alot of money to storage treasures, but tge one time my account was hacked and someday a bunch of bidding in my name and my account won they would not work with me. I tried to tell the cs but nope still suspended. That happened in June 2020. They never even called me to see if I did make those bids.
I know work as an auctioneer and for another online auction company. They may be a big company but don't let thst fool you. They will fall one day.

Date of experience: August 14, 2020
Alabama
1 review
5 helpful votes
Follow moe h.
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Storage units never go for the price they jack them up on TV. Again, I work in this industry and know how bogus prices these are, don't get suckered in. Also, any unit that has fire arms in them at auction, legally they are not allowed to be posted or sold. The facility is not allowed to post pictures of any firearms and must call the local police department to pick them up. Another bit of info I have gathered, some of these people on the show are paid ten thousand per episode. Not saying units aren't worth bidding on but don't get blindsided by this show. Good Luck!

Date of experience: January 14, 2018
Member S. StorageTreasures.com Rep
over a year old

Hi Moe,
Thank you for sharing your feedback. We are not associated with the any TV shows that are out there. All of the units that are posted on our website are posted by each respective storage facility.

Kentucky
1 review
2 helpful votes
Follow John D.
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Shady company
September 24, 2022

Storage treasures is a shady company and are some not all of the facility on thier sight don't believe you will find any treasures in the units they let the facility employees go though the units and pick and choose what a bidder can have and then when you confront them about it they are rude, short with you and make it look like you are in the wrong. Just be mindful of wut unit/facility you are buying and don't ever think storeage treasures will have your back in any kind of dispute with a facility or its employees to them you are nothing and they don't want to hear what you have to say. Even though you are the one making their money.be safe and watch what you buy and from which facility there is alot of shady deals going on behind the closed doors with these shady facilities and their employees

Date of experience: September 24, 2022
New Jersey
1 review
2 helpful votes
Follow John M.
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Most of the people that havnt have a good experience dont read before they bid. The office admin support is excellent. I have got some great stuff. If you bid on a locker and dint like the contents its on you. You see the pictures nothing is hidden. For the people who dont pick up in the alloted time just dont bid. Nothing but positive experiences from me

Date of experience: July 4, 2021
Texas
1 review
9 helpful votes
Follow Michelle C.
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I have been trying to buy a storage on here for months. I constantly bid on the same sellers units and at the last second the units all get pulled. I know they can pull them if the buyer comes and pays up, but I doubt that every buyer comes two hrs before the auction ends and pays up every time, I emailed them about this, and no response. I want to make sure that the sellers are not just pulling auctions because they dont get the right price they wanted. But Its hard to tell if they will look into it if they dont respond to emails. I feel like there should be a rule made that the seller cant end the auction at the last minute. This is unfair if you have been watching the unit for a month online, and make plans with taking time of to clean the unit, and then a hr before it ends it dissapears. For people who buy these for a living like I do depend on this not happening. If this doesnt stop happening I wont waste my time bidding very much longer.

Date of experience: September 24, 2014
Texas
1 review
7 helpful votes
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Know how it works
March 16, 2015

Ever go to a live auction? Translate this to an online auction. Remember that the rules are the same except that you are at the live auction where the seller has very little time to close the auction and once it starts it is too late. Know the rules and the site itself. Mistakes do happen, and they have with me. But all in all i get frustrated by the site itself. What i mean is; it gets overloaded and i cannot get on, a ton of STUPID bidders, and storage company owners/managers whoo steal from the units leaving only the trash; i. E. cubesmart. Now that they have combined with storage treasures; hopefully; it will get better.

Date of experience: March 16, 2015
Florida
1 review
9 helpful votes
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Saves time
August 1, 2018

Been doing this for years I have read some reviews and the ones that complaine do not know how to bid pay to much and when they go and pick up the unit they are disaponted stop watching tv and pay attention to what your doing I have not had any problems buying units if you paid to much it is your fault

Date of experience: July 31, 2018

Overview

StorageTreasures.com has a rating of 1.3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StorageTreasures.com most frequently mention customer service, credit card and live auctions. StorageTreasures.com ranks 175th among Auction sites.

service
55
value
53
shipping
37
returns
39
quality
48
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