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TB Dress is the place to be at if you want fashionable clothes. This website has made having to go to stores and actually push shopping carts obsolete for me. It would have been easier if the membership terms were more flexible though.
I have purchased from Fashion Mia few times. I got the product before the expected date.The colors are true as shown on their web site. I ordered different types of material and they were very good quality
Well the wedding finally happened in november and the dress was PERFECT! I've included a photo. I also wore short white gloves, but took them off during the ring exchange; they were a nice touch. Everyone gushed about how much they liked it and how they never saw anything like it before! Seriously, if you can picture yourself in this dress even just a little bit, DO IT! Strapless long gowns are so forgettable and overpriced. People will remember you in this gown, trust me! And I danced the night away without having to change. And just a reminder to go with the custom measurements- totally worth it!
I ordered 4 dresses last year from tbdress and they were prepared and shipped pretty fast, totally within my expectation horizon. Since it was my first time so I just generally choose a same size. But happily they all fit me very well.
So I ordered another 7 dresses again this year. Since two of them are not available any more, I asked refund and it was back to my account in about three days. Now I'm waiting the rest 5 dresses which have been shipped out. The customer service team is very nice and reply my message within 24 hours with the information I ask.
Thank you tbdress team, it was a great experience doing business with you.
This was an awesome experience! I'm very satisfied with this online market. When I ordered first time at tbdress, I was curious about their service and quality. When I got an order was even more excited. Because it was superb as I thought. Then my friends also asked how do u get this kind of dresses, how pretty is this.so now I feel this is the my best selection. All the designs are always trendy and up-to-date. There are large selections per collection from casual to formal.as your friend highly recommended this awesome online market.no droughts! No worries!
The item i received was a poor parody of the one that model on picture wore. Nothing in common, extremely small size, not suitable to wear. I opened a case in PayPal immediately. They preferred not to communicate via Paypal but kept sending me emails offering $3 discount for future purchases. They agreed to get the item back and refund me, but I must ship back on my expanse. Great deal. I must spend $14 go (may be) receive a refund of $13? I think this is the scam. People prefer just not dealing with it. Thousands of $$ are being paid each day for nice pictures, garbage worth items are being sent instead, and people do nothing with it because exchange items back to money means just another loss.
Tbdress is truly fantastic! It has the best deals for clothing that I've ever seen on an online store! The custom dress I bought was delivered with incredible haste and I do not regret buying from them at all. The sizes matched perfectly to my own measurements and the dress looked great.
Like any other company am sure you will get a lot of conflicting reviews about it but at times experience is the best teacher. In most cases I have read many discontented buyers but sincerely for me things went smoothly. In order to get a full refund you must satisfy all the requirements in their refund policy which is clearly explained. I expect anyone having doubts to check it out first before buying.
I followed the 3 step order procedure and was taken to paypal to make payment. Upon my inquiry into the status, Heidi at customer service emailed me and confirmed she did in fact receive my payment but no order was showing. I replied to her stating what product I ordered. I have heard nothing from the company since! The date I ordered was December 17,2013 and paid the additional shipping charge for the 2-5 day delivery. It is now January 2 and no a word even though there policy states they will reply within 24 hours. HORRIBLE!
All these talking about these dresses are fake reviews. It's been over a month and a half and I have not received my wedding dress yet. Please stop posting false reviews because you was paid by the company to do so. All they keep saying is please wait another week. Your package has arrived at your location was today's response. If I had my dress would I still be contacting y'all. You can't talk to nobody it's all through email which is automated. There tracking & shipping company EMS is the same way no live person to talk to. They work together to rip people off.
My advice to those who are saying the company is a fraud, try and read reviews from other rating sites. I was also not so sure about TBdress but after some research, I learnt that there are more people who trust the store. I have made several purchases over the last few months and all we delivered within the time frame stated. I would advise to give it one more chance if you were not happy the first time.
I ordered a grad dress for my daughter from TBDress. Not at all as ordered and no desire on their part to send another or assist. See pics below. One as it appeared in the ad and the one I received! Poor Poor quality, the dress is hideous and nothing like its photo online. They heard my complaint, told me it looked beautiful on my daughter (OMG!) and offered no customer service, refund, ability to return it. I wasted a lot of money and my daughter was devastated!. Will never buy from them again and have warned my friends on facebook where their ads run daily. Buyer beware! Do not buy anything from TBDress!
ZERO stars for them in any of the areas below!
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, if you want to return the items back to us, please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/ and send emails to service@tbdress.com or call +86 29 82016886 and contact with them to raise a complaint in order to get a refund. Thank you for your cooperation!
Good thing is quality quality and quality period. They provide decent items that too in budget. I ordered last moment for my sisters and i was worried about the online purchase, but it was way satisfying. There are a lot to select from, so took some time for me to select one. Now for all my party needs its TBdress. I am using thee mobile application. Another pulse point is there payment options 100% safe. The website is little heavy on desktop that probably due to my sub optimal configuration. I am giving 5 star for good collection, fine quality and prompt response.
Very nice merchandise a great variety of new and unique items. Great layout of jackets shirts tees. Simple... scrolling through all items. My wife started looking now don't know what I got myself into... lol. I'm sure I will be doing a lot more shopping here in the near and far Future
Shipping was quite fast considering I live in Australia! Did have a few loose threads but easily fixed and it is a good make for the price. Looks good with jeans and some shorts as well, really glad I purchased this item
"I was very satisfied with the product and also after sales service. I had a damaged part but as soon as I contacted them, they replaced and shipped another immediately. Thank you for your excellent service."
Beautiful clothes! Incredible prices! What else can I expect? I really appreciate the fast delivery and quality packing. Awesome customer service! Tbdress is certainly the kind of people that makes your day go smoothly with a smile. I recommend tbdress for online purchases, and I will definitely continue to buy from them in the future.:-)
Beautiful dress at an exceptionally good price. Fit perfectly according to sizing chart measurements. All that was required upon arrival was to have it professionally pressed and my daughter felt like Cinderella going to the ball..
This site is complete crap, for one they are very argumentative so there goes quality customer service.
With all the complains about this crap of a site I wonder why they are still allowed to have any business transaction with US customers. I order three dresses from this crap of a site, they arrived and does not fit and for some reason these money grubbing consumers are trying to forced their merchandise down my throat. Like who the hell wants to keep a product that does NOT fit.
I'll tell you this you live and learn, I will now review any online site i'm going to do business with in the future, and as for TB dress I will make sure that every military wife whom are considering them for any reason, whether it's a ball or just everyday shopping knows about their scheming ways.
These dresses look nothing like this in real. Ordered a red one, most horrible experience, they took forever to ship it, never updated me with the status, I sent so many emails. The dress finally arrived today- looks extremely pathetic and is way different to what I ordered.
Very very disappointed. Definitely disputing with PayPal and gonna need a full refund. Never ordering with them again.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team