Thrive Market

I have been happy with every product but the shipping is quite lacking. I don't know if this is a Thrive issue or a Fedex issue, but shipping takes so long and then I've had it delayed multiple times. I know I should just order sooner, but I'm always surprised at how long it takes. I was expecting a delivery today (order placed over a week ago), and checked online to find that it won't be here until Monday :(

They show that products cost less than what they actually do. For example, I went to go buy a product that cost $7.99. When I logged in, it was listed for $9.99.

Also, I went to go buy $50 worth of product. At check out, I clicked to authorize the $50 fee plus tax. I checked my credit card statement days later and they have charged me $60 for a yearly fee. Total scam. They did pay me back but it's too much of a pain. Not a credible site.

I have been a member for years and just love this company! Always great prices and wonderful service if you have any issues. Shipping is fast and free with a $49 order. The products always arrive very well packaged and undamaged. My favorite online store!

I could not get along without Thrive market. Quality organic products at a good price. At a time like this when getting out is not what we are use to, how wonderful to open your door and find the things you need on your door step. I am also very impressed how securely the items ordered are packed

So convenient to have organic food delivered to home. Have been a member long before the sanitary concerns. They are dealing with the ordering issues well, given how severe an issue the world is experiencing. Good search function to help you find what you need.

I have been with Thrive for years and love their prices and quality as well as donating. They use companies that are eco friendly and help others.'
As a certified health coach, I tell my clients to order from Thrive because of the organic products.

I have been ordering from Thrive Market on a monthly basis for about 3 years now! One time my box came with a tear in one of my bags that spilled some of the contents. All I had to do was tell the company and they gave me a refund! I've been so happy with the shipping speed.

Took about a week to get our food. Considering the issues going on right now, that's pretty good! Customer service is great when I called to figure out an issue (which was my error). I wish there was a little more selection at times, but, again, I understand the supply vs. demand issue right now. Overall, good job!

I am new to Thrive Market because I have always been skeptical about ordering groceries from a non-local, online store. However, I decided to give it a try now that we're in a pandemic. I have to say I have been completely pleased with the customer service, prices, and speed of delivery. The prices are comparable, or better than my local food co-operative, and my box arrived 4 days ahead of the anticipated arrival date. I have already placed my second order and I am looking forward to many more.

Wow again, I received all my items in 2 days! Now that's what I call excellent service & delivery. I'm excited to be a thrive customer & especially during this time, as I prefer to go to the store as less as possible! Thank you Thrive, from a genuinely satisfied customer!

I am loving Thrive Market, so glad I started this subscription! It helps me limit my time spent out in the community while still allowing me to get the staples I need. I have been really impressed with how fast my boxes arrive too. As a person with Celiac disease and food allergies, I was worried that shortages at the store would mean I would not be able to access the items I need. But Thrive Market was the answer for me.

I love having an easy to order on-line grocery store. My orders are usually delivered in two days. Customer service has always been responsive the few times I have contacted them. I have been a customer for several years now & continue to be happy with their products & the new products they continually add.

We rely on Thrive Market for most of our non-perishable food, our household cleaning products, and our body care products. The phone app is so convenient to quickly add items to my cart as I notice we will need them soon.

Happy to find high quality products and great prices. I appreciate the free shipping on qualified orders and have always been very pleased with how items are packaged and shipped. I love the Thrive Market private label items and would love to see more! The savings and occasional promos more than make up for the annual membership fee, and you cannot beat how easy it is to shop online. Highly Satisfied!

This company is working so hard to help everyone struggling with this pandemic we ALL are dealing with. Everyone that works at Thrive Market are caring, hardworking, and pleasant. Yeah, sometimes items gets sold out until the following week when items are replenished. Patience during this time.

I am in total gratitude of this company.

Thrive offers outstanding service, product selection, quality, and affordability. The variety of organic products have served our family's needs. The additional benefit is how product purchases help others in need, providing products that are ethically sourced. We especially love that all of our household shopping is done here with clean products free of hazardous ingredients.

Like most others, we let the "trial membership" lapse and we have been charged $59.95. Thrive Market's response has persistently been, "As a membership based company, we offer...".
There are 3 issues with this:
1. Why not understand whether a membership would be a good fit for a customer BEFORE "offering" the trial?
2. anytime a consumer has to opt-out of paying $, it's a bad situation for a consumer. The customer should have to opt-in to paying $. Does a single purchase from their site constitute an opt-in? Of course not; especially upon checkout, the customer has no choice to reject the "offer".
3. This practice goes against what consumers would "normally" expect from merchants. Just look at the # of complaints.
What percentage of these complaining customers would continue to do business with Thrive Market?

My heart broke open when I got the news about Thrive's response to the national crisis. I don't have a lot of money but I do need goods delivered not just now but all the time. Whatever I can buy from them one item or ten., I will! Thrive is helping those who might otherwise have nothing well. THRIVE. This means a lot to me I have become a customer for life. My sincere thanks to Thrive and all your employees. YOU MATTER!

I accepted their offer of a free sample of honey for a shipping charge of $3.95 but was also charged $59.95 annual fee which apparently is automatic when you accept their "FREE" offer. I am in the process of trying to reverse those charges, and to make sure they don't crop up again sometime in the future. From many other customer complaints they don't answer their phones in order to resolve the matter.

Thrive has made it very easy to get groceries during the pandemic. I feel they handled the crisis very well, and are now back on a normal schedule. Lots of vegan and gluten free options! Some of the cans come dented and some of the rice cakes get crumbly, but the items are packed very well - they travel a long way to my home and honestly I'm just happy to have discovered this option. Love that they give free membership to certain professions as well! This is a company with a good heart.

Their prices are better than many online stores but to me, the most important factor is that they package their shipments better than any other online grocer. The items all arrive undamaged. The order is 100% complete, nothing has ever been missing in the 3 plus years I have purchased from them. The reviews are accurate = I have not bought one item that disappointed. I will continue to buy for my family from them!

I've been using Thrive for about 6 months and its already paid for itself with the great discounts. A lot of the items I had been purchasing elsewhere are often several dollars cheaper on Thrive - very much worth it!
I also try to use mostly organic products, and their website makes it very easy to filter and search for "organic only" items too.

Thrive Market is the way to go! I've placed many orders during my 4+ membership and I've never had an issue with any of them. Orders are shipped and received pretty quickly, and I love the packaging they use. It's great to have such a big selection of items, brands (including the Thrive Mkt brand) from which to choose. Thank you, Thrive Market!