Thrive Market

I love the fact that Thrive Market has placed our safety first. Yes, it was difficult to order at first, however, I appreciated the communication that was provided and the reasoning behind your stance. I really like the fact that personnel emails with updates and is very responsive to my needs. Thank you, you are the best!

Perhaps there are some things you can get at a decent price on the site, but after paying $60 for a yearly subscription, i looked today for einkorn (wheat) flour. The price for 2 lbs was $5.87 (maybe a penny off here). What was deceptive about the pricing was that the description said that it was marked down from $9.00. I buy einkorn regularly, and have bought directly from Jovial. I thought it sounded high, went to Jovial and it was about $7.50 or so for 2 lbs. Whole Foods has it for about $6.80. The price indeed seems OK, but the "regular" price is grossly inflated, making it seem like a much better deal than it is, and TM is being fraudulent in its consumer advertising.

I was searching for a product and was delighted to find it online at Thrive Market. They thrive alright to take advantage of people. Free trial and they oh yeah, it is now going to cost you $59 Yearly fee. Questionable practices when a company depends on slight of hand policies to make money. BEWARE OF THIS COMPANY! I was going to order more items and share this info with friends. NOT Happening! This situation is ripe for a class action suit. I will be informing the States Attorney about this company.

Good products, good prices. Like many people I have more than one address--and Thrive has somehow managed to get two of mine. If any time I clicked on the Thrive email, the first thing I got was a login box, no problem. But it doesn't work that way. So, again, I've had to contact chat, follow a circuitous path, and FINALLY, get to my real account. It doesn't have to be this hard. I don't need the website to know who I am before I login, since inevitably, it seems to me, when they do try to know, they always get the wrong email and try to sell me another membership and generally leave me feeling VERY frustrated.

I have been a member for a few years now, and have always been delighted with the quality and value of what I've purchased. When I've had questions, the chat feature on the website is so handy and ALWAYS answers my questions quickly. The items I order are shipped in a sturdy box, wrapped well, and always arrive in perfect condition in just a few days. I am a very satisfied customer!

Quality of shipping, customer service, Thrive products, and third party products are what keeps me using Thrive regularly. Quality of commitment to the community to bring healthy foods to folks who need a bit of a hand up is Invaluable! Many thanks :)

I like Thrive Market, but usually find them to be out of one or two items I need. You have to order a lot to make the membership fee pay for itself, and you have to order $49.00 to get free shipping. I understand shipping costs money but it should probably be covered by the membership fee. I guess the minimum order keeps piecemeal orders to a minimum which is understandable.
Customer Service is excellent, they have always done a good job for me.

I've already recommended thrive to family and friends. We love the fresh meat and seafood packs! I've never been disappointed and love that I have access to the products I'm looking for not just for me, but for my husband and our pets all in the same place!

Ive used Thrive for over a year and I enjoy it. I can find many products here at better prices than I can in the NYC area. They have also been responsive when I have had issues so I have found their customer service to be on point. Overall, I recommend Thrive Market.

I have not ordered for a while but to me, Thrive had a broader range of products. I put the name of a number of specific items I wanted and they did not have them. Plus, there were I think, 4 or 5 items out of stock. So when they come in I think I should be able to not have to pay a shipping fee if I don't meet the minimum. Also, I am not happy that the annual to belong is so high. It paid automatically this year, but if my opinion does not improve, I will be sure to cancel my membership BEFORE I am charged next year. On the positive note. I have been very pleased with the THRIVE brand products I have bought. The quality of everything they carry does seem to be very high and I can trust their choices even if I have never heard of them. I don't think they are the cheapest place to shop but service is great also.

I have been a Long-time Thrive Market customer and have loved being able to get healthy products at a discounted price. However, for the last 3 months or so, they have been sold out of many of the items that I have been purchasing on a monthly basis. I know that COVID-19 hit everyone by surprise, but I feel like they should have cut off new memberships when things started to get crazy and then took really good care of the customers that they already had. The online meat company that I purchase from did this and I have seen no difference in their products or customer service. Then, add potential new customers to a waiting list and add them as supply allows.

Thrive market has been so valuable to me since I don't have easy access to WFM or similar stories, even if I did, the prices are much more competitive. I love their customer service and how they have community outreach programs!

I got introduced to Thrive Market by my daughter and have been a loyal supporter of their products and their service. They are the best company right now that delivers the food that is fresh, healthy and reasonably priced. Love the care that they provide in shipping their items. Always, clean boxes, everything is carefully wrapped and delivered on time even with the delays of Coronavirus, they are always keep you posted of everything that is going on. Love the company, love the products and would recommend this place to all.

I love thrive market. It's hard to get the items I need for my diet and they make it easy and affordable. My only complaint... and frankly, they made it right by me by refunding my money... was I ordered Lily's choc chips and they showed up completely melted. I contacted them and they gave me a credit immediately and assured me it wouldn't happen again. Other than that, very pleased with the quality of products and pricing.

I just wanted to reach out and say thank you for your kindness and consideration during the COVID-19 Pandemic. By not partaking in surge pricing and encouraging members to hold off on nonessential orders, shipping times have gotten quicker. I have always had fast service and quality products. I appreciate you guys! Thank you.

There are many things to love about Thrive Market. I love their mission and business model and wish more companies were as environmentally-conscious, pro-active, community-oriented, and charitable as Thrive. They have good products, good content, good deals, and good customer service, too. My ONLY wishes would be for them to have a better search function (I get too many unrelated results) and more varied inventory, but neither of those things would affect my star rating. Thrive is 5-star all the way, and I appreciate them. I only wish I could afford to donate more dollars when I order (there's a section where you can choose to help others when you place an order). Thank you to Thrive for being one of the places online to help me order from home when I have to. I much prefer to support a company like Thrive than a mega-corporation.

I trust in Thrive, now more than ever! I feel confident in buying products that meet their standards, and trust in their integrity and research to offer us quality products! Thrive does their best to ensure our orders are properly shipped, but if something is damaged, they take care of it!
Thank you Thrive!

I always find the products I need at Thrive- they provide the specialty items without my having to travel from store to store. Everything is right at my fingertips and they have lower prices than what I have found in my local whole foods store. I receive my package in one week, which I consider fast! I am completely satisfied with Thrive Market!

Being GF, I find one of the widest variety of products. The descriptions are clear and complete, making shopping much easier. Speaking of that, the website is very easy to use while shopping and at check out!

Thrive has all of the options in every preference imaginable! The prices are better than the stores and I can purchase with ease knowing each product has a Thrive Values scale so I can order items eco-conscientiously.

I have ordered numerous times from Thrive and will continue to do so. The products are always great quality (try the chocolate truffles!). One time a plastic bottle I ordered leaked, Thrive quickly and courteously replaced the product! Thanks Thrive!

Great communication, good customer service, low prices. They don't always have what I need but they offer enough to make it totally worthwhile. During the early stages of covid-19 they had some shipping challenges, they communicated about it and fixed the issue - appreciated that they took ownership of the issues and corrected them, then communicated when it was fixed.

I agreed to a six month membership when chatting with a representative. Turns it out it was auto-subscribed after those six months. Thrive Market refused to reimburse anything to me. I would NOT recommend using this company.