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Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.
This company responds to reviews on average within 4 days
Great products and price! I was thrilled to see how competitive the pricing was for organic and kosher foods, much better than the supermarkets.
Date of experience: May 24, 2020
We're so happy to be able to provide high-quality foods for less!
Easy to order, great products, a service to remind you if there is something you want comes in and really a very quick delivery!
Date of experience: June 11, 2020
Thank you for this review! We appreciate you being a member with us, Kathleen!
I order monthly staple items and it saves me so much time and money. I hate going to the grocery store and I love seeing my Thrive Box at my door.
Date of experience: August 1, 2020
We're so happy to hear we've made your grocery shopping more convenient, thanks for sharing!
Really enjoyed the pricing and availability of products. We haven't received our order yet but we ordered all the items that we already like.
Date of experience: July 12, 2020
We're so glad to hear it, enjoy your order!
During these uncertain times, I have had zero issues. Yes, shipping times have been longer, that is to be expected! Great job to all!
Date of experience: May 4, 2020
Thank you for your review and your support!
I love this company's dedication to its customers and the quality of its products! I'm able to find healthy options to feed my family.
Date of experience: May 5, 2020
We're glad you've been able to find healthy options for you and your family!
First time ordering. I found many of the items that I wanted and site was easy to get around. I like that you can review the ingredients.
Date of experience: July 13, 2020
Thanks for sharing Christine, we hope you enjoy your first order!
I love the reasonable prices of the orders from Thrive Market so far! It depends on the total price with the free delivery! No problem with me!
Date of experience: March 26, 2020
Thrive On!
Love it! I have been looking for a way to support businesses I share the same values with and this is a way to find these companies.
Date of experience: August 26, 2020
Amazing, thanks for being a member, Victoria!
I am sad you don't offer fresh fruits and veggies, organic, vegan. I signed up for a year not knowing you offer mostly dry goods, processed goods.
Date of experience: June 9, 2020
We apologize for any confusion, Kevin! Thanks for your recommendation!
I didn't receive my original order. When I contacted Thrive Market, I received an immediate response. Great customer service!
Date of experience: January 18, 2020
We're sorry to hear about your first order but we're glad we're able to get it taken care of for you! Thrive On!
Not enough products, and most products are over priced. If I can cancel my membership i will be happy.
Date of experience: May 20, 2020
Hi Kimmie. Thank you for taking the time to review us. Although our inventory was affected by the pandemic, we are continuing to grow closer to our pre-COVID inventory levels. Also, if you weren't aware - we do offer price matching. We are confident that our prices are the lowest, but should you ever find better prices elsewhere, we will match that price! Feel free to contact our Member Services team with any questions about your account.
I like it that they care about the products they carry and that it's a trusted organic shopping experience.
Date of experience: August 5, 2020
We're thrilled to be a trusted source for your healthy options!
Very easy to order merchandise comes very fast a lot to choose from covers just about every diet plan
Date of experience: July 9, 2020
Awesome, thanks for sharing, Barb!
I just signed up. I enjoy shopping from home at this time. I can order hard to find items that would require a road trip to buy from a store.
Date of experience: August 15, 2020
We're so glad to hear you're enjoying everything, happy shopping!
Great prices, good food, good products, easy to order, and great customer service! You can't go wrong with Thrive!
Date of experience: March 26, 2020
Thank you for your feedback! We're glad you're enjoying everything!
So a YouTuber I follow partnered with Thrive and they gave her followers a promo code for $20 off your first 3 orders. I thought cool I will try it. Tried it and didnt love it. For the price I was paying and the products I was purchasing it just wasn't worth it for me. So I wanted to cancel, no hard feelings just didn't want to continue. Long story short I took me a while to even figure out how to cancel. There is no "Cancel Membership" button, no you have to call, emial or chat. So I choose to chat as it seemed the most convenient for me. Well after 15 mins and being "politely" pressured into continuing my subscription, I think I have finally cancelled my trail membership.We will see at the end of the month if they try to charge me the anual $60.
I wouldn't go as far as to say they are a scam but they definitely are sneaky. Thrive, up your customer service and make canceling your trail membership easier! I should not have to spend a half hour searching and then having to be so damn persistent just to cancel a FREE trial membership! I might have come back because lets be honest it is convenient but I will not be renewing my account after this lousy customer service.
Date of experience: February 26, 2018
Hi Irina- We apologize if you did not have an awesome experience with us. Members can request to cancel anytime by calling us at 866-419-2174, chatting on our site, or visiting http://thrv.me/HzvsNz. We do want to give every member the opportunity to see the value of the membership including the money they saved and any coupons we see on the account. Our mission is to make healthy living easy and affordable for everyone. We hate to see you go, but we hope you decide to join us again in the future.
I was made aware of Thrive through YouTube's Bobby Parrish. I am excited to shop for healthy products for myself and family.
Date of experience: January 31, 2020
We're so glad you were able to find us! We're happy to join you and your family in your healthy lifestyle!
Use it all the time. Better than going to the grocery store. Lots of choices and the list of items carried keeps expanding.
Date of experience: July 26, 2020
We're so glad you're enjoying our catalog, happy shopping!
Haven't visited Thrive website in a while. Found exactly what I wanted. And in a wonderful, natural product! And. So much more! <3
Date of experience: January 25, 2020
Welcome back! We're happy you were able to find what you needed!
User friendly and great products
Thanks for a great, fast service. The app and follow up emails are easy to use and reference.
Date of experience: February 21, 2020
Thank you for your review!
Wonderful pricing, efficient delivery & a conscious company which is so important to our health & the health of our planet. Thanks Thrive
Date of experience: June 21, 2020
Thanks for the review, we're so grateful to have awesome members like you!
My previous orders arrived in a timely manner and included everything I had ordered. All was packed neatly and arrived in good condition.
Date of experience: June 2, 2020
Awesome, Laurie! We hope all of your orders arrive in such a style!
I try to buy "clean" products and I have found that Thrive has a good selection. I can buy everything in one place.
Date of experience: April 17, 2020
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
We're glad you've been able to find those hard to come by products!