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    Thrive Market

Thrive Market

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Overview

Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.

  • Service
    159
  • Value
    160
  • Shipping
    144
  • Returns
    92
  • Quality
    142

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 7.1%
Positive
2
Neutral
0
Negative
26
View ratings trends
155
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How would you rate Thrive Market?

Reviews (2,069)

Rating

Timeframe

Other

Reviews that mention popular keywords

membership fee (150) customer service (404) grocery store (116) quality products (70) credit card (72) trial membership (22) brand products (27) product selection (20)
Thumbnail of user roses328
Michigan
1 review
0 helpful votes
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July 13th, 2020

Found it very helpful being able to click a button and have keto friendly or diabetic friendly only foods to choose from.

Date of experience: July 13, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad to hear you're enjoying our filters, happy shopping!

Thumbnail of user janicem679
Montana
1 review
0 helpful votes
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February 1st, 2020

I have been using thrive for almost three years - I appreciate their prompt service and I have never had anything broken.

Date of experience: February 1, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! We're glad you've been enjoying everything for so long! Thrive On!

Thumbnail of user kaightz
California
1 review
1 helpful vote
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February 12th, 2020

Great company, great service, and great products! Always happy to shop and receive my box! Thanks for making it so easy

Date of experience: February 11, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! Thrive On!

Thumbnail of user allim11
Georgia
1 review
0 helpful votes
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February 19th, 2020

Great prices, great selections, brands you can trust, and a company that gives back. What more can you ask for? 10/10!

Date of experience: February 19, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for the love!

Thumbnail of user willyl14
Massachusetts
1 review
0 helpful votes
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October 1st, 2020

They keep charging you even if you cancel your account. I had to cancel my credit card to avoid future charges!

Date of experience: October 1, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi Willy, we apologize if you had any trouble canceling your membership! Our Member Services team would be happy to help straighten this out.

Thumbnail of user misham11
Utah
1 review
0 helpful votes
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June 3rd, 2020

Stands behind their products and their service. Cares about the big picture. I believe they care about making the world thrive.

Date of experience: June 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you, Misha! We appreciate you taking the time to review us.

Thumbnail of user sals56
Louisiana
2 reviews
0 helpful votes
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September 2nd, 2020

The market has a wide selection of the kinds of food I cannot find anywhere else! Also at a fair price.

Date of experience: September 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Amazing, thanks for being a member, Sal!

Thumbnail of user donnas1289
California
1 review
0 helpful votes
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June 12th, 2020

It is really nice to have products delivered at this time. It is a huge relief to be able to get such nice healthy food. Thank you

Date of experience: June 11, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for this review, Donna!

Thumbnail of user pamelad444
Georgia
1 review
0 helpful votes
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August 7th, 2020

Need to make the website more usable on a phone. When you go back in certain places it takes you all the way back to the beginning.

Date of experience: August 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for sharing your feedback, Pamela! You can download our app for free for optimized navigation on your phone.

Thumbnail of user stephenl557
Florida
1 review
0 helpful votes
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July 23rd, 2020

Unable to find basic 5 pound sacks of whole wheat, rye, barley, or brown rice flour. No wheat, rye or barley berries either for a flour mill.

Date of experience: July 23, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi Stephen! At this time we do not sell most items in bulk but we have passed on your product recommendations to our team!

Thumbnail of user donnar115
Ohio
1 review
0 helpful votes
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June 12th, 2020

The food and gifts are usually good to excellent too, but the shipping is amazingly fast, and the customer service people are very helpful.

Date of experience: June 12, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad to hear you're enjoying, Donna!

Thumbnail of user ambers343
Texas
1 review
0 helpful votes
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June 29th, 2020

Thanks for offering products that are better for me and at a great price. I just renewed my membership and the products look great!

Date of experience: June 28, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad to have you as a member, happy shopping!

Thumbnail of user tannah4
Florida
2 reviews
0 helpful votes
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July 31st, 2020

They sell products that are good for us and the environment. There service and delivery are exceptional!

Date of experience: July 30, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad you're enjoying, thanks for being a member!

Thumbnail of user erins396
Alabama
1 review
0 helpful votes
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July 3rd, 2020

It is so nice to have so many different foods related to my diet in one place. Ordering is easy and it arrives quickly.

Date of experience: July 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're glad to hear this, Erin, happy shopping!

Thumbnail of user cherylem141
Maryland
1 review
0 helpful votes
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April 4th, 2020

Thrive is like the Costco of healthy food stuffs. Love the company, their ethics and their products.

Date of experience: April 4, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you! Keep on Thriving!

Thumbnail of user patriciaf904
Georgia
1 review
0 helpful votes
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June 24th, 2020

Great products; I have loved everything I have ordered. Good job Thrive! I would recommend Thrive to friends and family who seek out quality!

Date of experience: June 24, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

So glad to hear it, thanks for sharing!

Thumbnail of user sw573
Colorado
1 review
0 helpful votes
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May 21st, 2020

Love their seafood box. We live inland and don't have access to fresh seafood. We have always been pleased with the box. Thank you.

Date of experience: May 21, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We are so happy to hear it! Thank you for the review, S W!

Thumbnail of user deboraht341
Tennessee
1 review
0 helpful votes
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July 4th, 2020

Just placed my first order. I love the selection and the ease of the website. I can't wait to try the custom meat and seafood box.

Date of experience: July 3, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for the review, Deborah, happy shopping!

Thumbnail of user candicem122
California
1 review
0 helpful votes
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June 10th, 2020

Have have been a member for 3-4 years and it has always been so beneficial. Love their products and prices.

Date of experience: June 9, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for the review, we truly appreciate your support!

Thumbnail of user marian281
Minnesota
2 reviews
0 helpful votes
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July 29th, 2020

I want to thank Thrive Market for there generosity for donating food to our family in our time of need.

Date of experience: July 29, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so happy to have you as a member, Maria!

Thumbnail of user amym1336
New York
1 review
0 helpful votes
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July 5th, 2020

Love the shipping dept, they really pack with care, I think they are the backbone of the company!
I just wish they have more can goods!

Date of experience: July 5, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so proud of our awesome fulfillment team, thanks for sharing! Please let our team know if you have any product recommendations.

Thumbnail of user deborahr454
New Jersey
1 review
0 helpful votes
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February 6th, 2020

Thank you, thank you for making healthy foods available and affordable. I depend on Thrive market for so many things!

Date of experience: February 4, 2020

Thumbnail of user kathyrnt
Texas
2 reviews
0 helpful votes
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June 16th, 2020

Thrive is a great place with a variety of products. It is easy to shop and place an order. Their products are top of the line.

Date of experience: June 16, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Amazing, Kathyrn! Thanks for sharing your review!

Thumbnail of user lynnt155
Minnesota
1 review
0 helpful votes
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April 4th, 2020

This is a wonderful site to order groceries at a discount. When I shop at my local stores, I cannot find these items at these prices.

Date of experience: April 4, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

It's great to hear you've been able to see and take advantage of the discounts we offer on our site! If you ever do find a product for cheaper at another store we are also always happy to Price Match!

Thumbnail of user dorisw111
South Carolina
1 review
0 helpful votes
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April 25th, 2020

During this pandemic, delivery is delayed, but what I receive is always what I ordered and in good shape. I am grateful for finding this site.

Date of experience: April 24, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review and for your patience during this time!

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From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.

Company Representative

Thumbnail of user thrivem1
Thrive M.
Typically responds within 4 days

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