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    Thrive Market

Thrive Market

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Overview

Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.

  • Service
    159
  • Value
    160
  • Shipping
    144
  • Returns
    92
  • Quality
    142

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 7.1%
Positive
2
Neutral
0
Negative
26
View ratings trends
155
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How would you rate Thrive Market?

Reviews (2,069)

Rating

Timeframe

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Reviews that mention popular keywords

membership fee (150) customer service (404) grocery store (116) quality products (70) credit card (72) trial membership (22) brand products (27) product selection (20)
Thumbnail of user alviral
Wisconsin
1 review
0 helpful votes
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September 13th, 2022

Will charge you a membership fee, ask you to shop, if you cannot find enough items and want a refund, will not give you one. SCAM!

Date of experience: September 13, 2022

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We apologize for any misunderstanding of our membership model. We are a membership-based marketplace and the registration wall is something we do to protect our brand partners who are not comfortable with our discounted prices being publicly visible. We offer 30-days of risk-free access for all new annual members to decide if a membership is right for them, and monthly members may cancel their upcoming renewals at any time.

Thumbnail of user annak452
Illinois
1 review
1 helpful vote
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June 3rd, 2020

I love the philosophy that Thrive Markets follow! I love supporting brands that pays the extra effort in creating sustainable and ethical products.

Date of experience: June 3, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Anna, we are so glad you see our heart here. We care deeply about every detail that goes into the functioning of our company! Thank you for being a loyal member.

Thumbnail of user annettec142
Minnesota
1 review
1 helpful vote
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April 10th, 2020

Ordering from Thrive Market is so convenient. Delivery is fast. Product is packaged for safe shipping.

Date of experience: April 10, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! Thrive on!

Thumbnail of user ac807
Michigan
1 review
0 helpful votes
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April 14th, 2020

An excellent business and a blessing to our family. Thank you for all that you do and for providing healthy foods delivered to our door!

Date of experience: April 14, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user lisac1584
Maryland
1 review
0 helpful votes
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June 16th, 2020

THANK you KINDLY for sharing with me and those who seek optimum health. I love your products and I love your superior quality and service I am very happy

Date of experience: June 16, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank YOU for being a member! We're so happy that you're happy with our products and service!

Thumbnail of user chelseec1
Louisiana
1 review
0 helpful votes
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July 3rd, 2020

The menu worked well and was easy to navigate. I only wish the writing was a little bigger. Overall easy to use.

Date of experience: July 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks so much for your feedback, Chelsee!

Thumbnail of user debras659
Florida
1 review
0 helpful votes
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January 20th, 2020

The products description and images give you the opportunity to read the ingredients which is very important to me.

Date of experience: January 19, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review. We always try to give as much clarity as possible to the products we carry! Keep on Thriving!

Thumbnail of user kelseyw65
Illinois
1 review
0 helpful votes
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August 7th, 2020

Always the best products and convenient service. Fast shipping is a plus and the website is easy to navigate

Date of experience: August 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for the review, Kelsey, happy shopping!

Thumbnail of user sheilaf91
Pennsylvania
1 review
1 helpful vote
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February 14th, 2020

Thrive has a huge selection of items at a great price. Thrive brand products are all exceptional. Love Thrive.

Date of experience: February 13, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user raveng16
California
1 review
0 helpful votes
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June 3rd, 2020

I appreciate that Thrive has the high quality food that I like at the convenience of an online order.

Date of experience: June 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome, Raven! Thank you for being a loyal member.

Thumbnail of user tm450
California
1 review
0 helpful votes
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May 17th, 2020

I'm a new member and I love the service, products and definitely the prices!
I would recommend to my friends and family!

Date of experience: May 16, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi TM! We are so glad to hear that you've enjoyed your membership so far.

Thumbnail of user km787
Delaware
2 reviews
0 helpful votes
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August 22nd, 2020

Love the glut-free and organic options, the ease of online ordering and
The option to support small businesses' products

Date of experience: August 21, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad you're enjoying everything, thanks for sharing!

Thumbnail of user audreym183
Maine
1 review
1 helpful vote
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April 12th, 2020

I am very happy to be able to order from Thrive.
Their own products are very good and prices are good also.

Date of experience: April 11, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for Thriving with us!

Thumbnail of user tinah366
New Mexico
1 review
0 helpful votes
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May 16th, 2020

My favorite place to shop! Trying to get friends and family to start! Great prices, extremely fast shipping and great customer service!

Date of experience: May 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Tina - this review highlights the core of our mission: making healthy food both affordable and ACCESSIBLE! We are ecstatic that you've found us!

Thumbnail of user katrinab103
California
1 review
0 helpful votes
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April 16th, 2020

I have not ordered before I will have to see if this is a good way to order food. I do not cook much. There is not a lot of options now.

Date of experience: April 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! We are working diligently to return to our normal levels of stock and we're sure you'll find products you love!

Thumbnail of user whitneyd44
Missouri
1 review
0 helpful votes
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May 10th, 2020

They are fast and convenient. Being dairy free and soy free, they offer great options. I also love that they are a sustainable brand.

Date of experience: May 10, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're glad you've been able to find products that meet your dietary needs!

Thumbnail of user kimberlyj247
Virginia
1 review
0 helpful votes
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May 6th, 2020

I love the products and the savings. I'm always happy to have stuffed shipped to my door and I don't have to go shopping. Thank you!

Date of experience: May 5, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're glad you're enjoying your membership!

Thumbnail of user mb480
Maryland
3 reviews
0 helpful votes
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May 18th, 2020

Love the products, prices are reasonable, service is always excellent. Love Thrive! I especially appreciate the cleaning products.

Date of experience: May 18, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi M B! Our Thrive Market line of products uses only top-of-the-line ingredients, especially our cleaning products! We hope you get a chance to try out some others as well!

Thumbnail of user somnathm5
New Jersey
1 review
0 helpful votes
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May 25th, 2020

Most of the time either some or most of the products I need to purchase are out of stock. This is very disappointing.

Date of experience: May 25, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi Somnath. Thank you for taking the time to offer us this feedback. Although we are not completely back in stock on everything, our teams are working harder than ever to get us back to our pre-COVID inventory levels. We will be back in stock on your favorite items as soon as possible!

Thumbnail of user jennifert712
Delaware
1 review
0 helpful votes
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June 27th, 2020

Can't wait to receive my first order! Super excited to have everything delivered right to my front door!

Date of experience: June 26, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for sharing, we hope you enjoy your order!

Thumbnail of user sharonp740
Alabama
1 review
0 helpful votes
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July 3rd, 2020

Safe and easy shopping for healthy food.
Enjoy shopping from the safety of your home. Quick delivery of healthy staples for your pantry

Date of experience: July 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome! We're so glad we're able to provide a simple and safe way to get your groceries!

Thumbnail of user annv105
Texas
3 reviews
0 helpful votes
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July 15th, 2020

Found hard to find food and brands that are not found in other markets Prices are very reasonable with other stores and Markets.

Date of experience: July 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for sharing Ann, and thanks for being a member!

Thumbnail of user maryl1383
Florida
1 review
0 helpful votes
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June 21st, 2020

Fast, easy-to-use, and a large variety of product.
Great selection of wine, meat and frozen meals.
Also a fast and friendly customer service.

Date of experience: June 21, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome! Glad you're enjoying everything, Mary!

Thumbnail of user laurar1051
New Jersey
1 review
0 helpful votes
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May 2nd, 2020

I was looking for specific products needed for my son's new health issues and challenges! I was thrilled to find what I needed.

Date of experience: May 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're glad you could find what you needed for your family!

Thumbnail of user triciap119
Florida
1 review
0 helpful votes
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May 27th, 2020

I paid more for the shipping than the product. Unless this product is amazing I won't use this company again!

Date of experience: May 27, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi Tricia! We're so sorry for any inconvenience regarding the cost of our carbon-neutral shipping. In an effort to be a bit more eco-friendly, free shipping kicks in for orders over $49. Our team would be happy to help answer any further questions!

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From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.

Company Representative

Thumbnail of user thrivem1
Thrive M.
Typically responds within 4 days

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