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    Thrive Market

Thrive Market

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Overview

Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.

  • Service
    159
  • Value
    160
  • Shipping
    144
  • Returns
    92
  • Quality
    142

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 7.1%
Positive
2
Neutral
0
Negative
26
View ratings trends
155
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How would you rate Thrive Market?

Reviews (2,069)

Rating

Timeframe

Other

Reviews that mention popular keywords

membership fee (150) customer service (404) grocery store (116) quality products (70) credit card (72) trial membership (22) brand products (27) product selection (20)
Thumbnail of user patb419
Texas
2 reviews
0 helpful votes
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February 16th, 2020

Can't bet the prices, fast delivery to your door, quality products and helps others in need of help.

Date of experience: February 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for Thriving with us!

Thumbnail of user maxineo2
KR
1 review
6 helpful votes
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December 6th, 2017

Don't. Give. Them. Your. Credit. Card.

My $2 almond butter turned into $80 (CAD) over a year later... did not see it coming.

Date of experience: December 6, 2017

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi Maxine- I apologize that this came as a surprise. As a membership-based company, we offer a 30-day free trial that begins with the first Thrive Market purchase. After the trial, we charge the annual fee for our services, as noted in the policy on the checkout page. If you need any assistance with your account, you can chat with us directly on our website or call us at (855) 419-9919 Monday - Friday 5:30AM - 4PM PT and Saturday - Sunday from 8AM - 4PM PT. We're happy to help!

Thumbnail of user lindaa910
New York
1 review
0 helpful votes
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August 10th, 2020

Fantastic Market, quick delivery and wonderful customer service. They truly appreciate your business. I love them.

Date of experience: August 8, 2020

Thumbnail of user maribethh6
New York
1 review
0 helpful votes
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June 3rd, 2020

So, other than prices... Which are high everywhere, I enjoy the site. My family loves dark chocolate and they have some great candy

Date of experience: June 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We think you're cool too, Maribeth! Did you know that we offer price matching? If you ever see the products we offer on our site offered cheaper elsewhere, let us know and we will honor that price and submit the product for price review!

Thumbnail of user bonnief177
Georgia
4 reviews
1 helpful vote
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August 9th, 2020

My local organic grocer I'd very often out of necessities. This place usually has everything in stock. Wild canned salmon is outstanding!

Service
Value
Shipping
Returns
Quality

Date of experience: August 9, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for sharing, Bonnie, happy shopping!

Thumbnail of user chadp78
Tennessee
1 review
0 helpful votes
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February 26th, 2020

Was promptly helped online and they took care of my issue very quickly. Nothing but a positive experience with the service so far!

Date of experience: February 25, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user dillons26
Massachusetts
1 review
0 helpful votes
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March 1st, 2020

Thrive Market has been awesome. They have great deals and a lot of different products. I will definitely be ordering again.

Date of experience: March 1, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're glad you're enjoying everything!

Thumbnail of user kerriet8
Arkansas
1 review
0 helpful votes
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February 28th, 2020

I just placed my first order received and already ordering more. Can't wait to get the next shipment!

Date of experience: February 27, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're excited for you to join us!

Thumbnail of user louw34
Arizona
2 reviews
0 helpful votes
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March 1st, 2020

Like Thrive's products and the pricing is reasonable. Orders come in lightning speed - typically two days. Thank you Thrive.

Date of experience: February 28, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user sherit35
Missouri
1 review
1 helpful vote
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August 17th, 2020

Enjoyed shopping on the site. Can't wait for my first order to arrive. Thrive came highly recommended.

Date of experience: August 16, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Glad to hear it Sheri, we hope you enjoy your order!

Thumbnail of user lynns428
Maryland
2 reviews
0 helpful votes
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March 15th, 2020

Thrive has products that I can't find anywhere else. Very reasonable prices and great variety for every diet. AND-they deliver!

Date of experience: March 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user sd752
New York
1 review
0 helpful votes
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March 14th, 2020

Love Thrive Market! Wide variety of healthy, sustainable foods that are offered at competitive prices.

Date of experience: March 13, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! Thrive On!

Thumbnail of user shellyw93
Florida
1 review
0 helpful votes
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August 18th, 2020

I recently did a price comparisons of about 15 items in other online outlets and local stores. Thrive is the best deal overall. Good quality.

Date of experience: August 16, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome, thanks for sharing this, Shelly, and thanks for being a member!

Thumbnail of user stacya100
Kansas
1 review
0 helpful votes
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April 7th, 2020

Your product selection, service and consistency are all top notch. I love my thrive market! Thanks for staying strong in the face of such diversity.

Date of experience: April 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your support!

Thumbnail of user chandera
New Jersey
1 review
0 helpful votes
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July 17th, 2020

Great products, good prices and wide choices.
Most dietary requirements are directly addressed. Go on! Its a treat day

Date of experience: July 16, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're happy to hear you're enjoying our selection, thanks for being a member!

Thumbnail of user lyndad81
Maine
2 reviews
0 helpful votes
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July 15th, 2020

Products come from the other side of country but it usually takes less than three days to get my order!

Date of experience: July 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome, we're so glad you're enjoying it!

Thumbnail of user christinar286
Missouri
1 review
1 helpful vote
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June 6th, 2020

Convenient, easy, and great prices! Love your packaging as well. During this crazy time Thrive Market has been a life saver.

Date of experience: June 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for you're review, we're so happy to help!

Thumbnail of user reneeb399
Pennsylvania
1 review
0 helpful votes
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July 19th, 2020

Lots of snacks I can't find anywhere else. Love their face and body products too. Huge selection good prices

Date of experience: July 19, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Amazing, thanks for sharing Renee! We're thrilled you're enjoying our selection!

Thumbnail of user paolao6
California
1 review
0 helpful votes
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April 16th, 2020

I cant complain about this market, the prices n organic food and vitamins are so good even better than amazon.

Date of experience: April 15, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user jacquelynp36
New York
2 reviews
1 helpful vote
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June 6th, 2020

Availability of items is preferred compared to the neighborhood supermarkets thanks keep up good shopping

Date of experience: June 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome, thanks for sharing!

Thumbnail of user bernicep15
New Jersey
1 review
0 helpful votes
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April 23rd, 2020

Thanks, guys you are blessing to mankind. This is my first time, love your services and products already. Keep the good work up.

Date of experience: April 22, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review and support!

Thumbnail of user sandraw682
New York
1 review
0 helpful votes
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June 23rd, 2020

Thrive Market offers a large selection of healthy foods at great prices. They also have an excellent customer service.

Date of experience: June 22, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Our Member Services team is always happy to help, thanks for the review!

Thumbnail of user jeannem178
Massachusetts
1 review
0 helpful votes
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June 8th, 2020

Great food, esp. Basics and snacks. Less costly than local grocery, plus helping others. That really matters.

Date of experience: June 7, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you, Jeanne! Happy shopping!

Thumbnail of user joyouso
New Jersey
1 review
0 helpful votes
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May 8th, 2020

Best prices for our favorite Jovial pasta and so much more Amazing quality all around. I recommend this online market to everyone!

Date of experience: May 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review and recommendation!

Thumbnail of user aliceb480
Texas
1 review
0 helpful votes
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May 4th, 2020

Best variety of the products I need! Also, their product descriptions and ingredient lists are very thorough.

Date of experience: May 3, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review. We're happy you've found the information we provide on all of our products helpful in your shopping experience!

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From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.

Company Representative

Thumbnail of user thrivem1
Thrive M.
Typically responds within 4 days

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