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Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.
This company responds to reviews on average within 4 days
Thank You to Thrive Market! Product Quality and Price is outstanding! We plan to do more purchasing from Thrive Market.
Date of experience: June 5, 2020
I can't wait for my order! Lowest prices on the web! I am on a healthy keto diet and their products are the best!
Date of experience: February 2, 2020
We're happy to support you on your Keto journey! Keep on Thriving!
I was hoping to find a place to shop that catered to those of us participating in the Keto lifestyle and I found it.
Date of experience: May 17, 2020
Hi CAnn! Offering diet-specific products at the lowest price possible is something we have dedicated ourselves to. We are happy to hear that this benefit has contributed ease to your Keto experience!
HORRIBLE customer service. They claim to offer a 30 day trail, but it's false advertisement. Buyer beware
Tip for consumers:
HORRIBLE customer service. They claim to offer a 30 day trail, but it's false advertisement. buyer beware
Products used:
Groceries
Date of experience: September 29, 2021
Thank you for your feedback, Michael. We apologize for any misunderstanding of our membership model. We do not offer a free trial at this time, but we do give a 30-day window for our annual plan in which you can request a refund if you are not happy with the service. Our team of Member Services Specialists are here to help 24/7 if there's ever anything you dislike about your membership.
I love the look and idea of Thrive but I could only participate if the accepted ebt and they don't. Too bad.
Date of experience: February 22, 2020
Thank you for your review! Unfortunately, you're correct. At this time we have not been accepted into the EBT program but we do offer a free membership program called Thrive Gives! If you haven't already, please email us at help@thrivemarket.com and we'll be happy to tell you more!
When you add up the membership fee and the shipping costs I don"t think its a good value. 59.95 yearly fee is alot I think
Date of experience: September 28, 2020
Thanks for your feedback, Henry! All orders over $49 will ship for free, on top of this, most members save $20-30 per order. Our Member Services team would be happy to answer any questions you have or help you optimize your savings!
Thrive offers many name brand organic & nonGMO products at an affordable price! I love the thrive brand products as well.
Date of experience: January 7, 2020
Thank you for your review! Keep on Thriving!
I like being able to order items that zi may otherwise have to travel store to store. Prices are generally good.
Date of experience: July 21, 2020
We're so happy to be able to bring what you need right to your door, thanks for sharing!
This place is very good for snacks condiments and nontoxic cleaning products
It is easy to use the prices are good and so is the service
Date of experience: May 22, 2020
Thanks so much for your review, Marina!
I am on a very strict diet and am so pleased that I found all sorts of things I can eat on thrivemarket.com.
Date of experience: May 3, 2020
We're glad you've been able to find the products you love!
I have been using ThriveMarket for more than three years. Great products, great prices, great service.
Date of experience: March 27, 2020
Thank you for Thriving with us for so long!
The BEST product choices and amazing Customer Service! Fast and reliable shipping!
Thank you for helping me THRIVE!
Date of experience: May 16, 2020
Thanks for the love, Kristin, so glad you're enjoying everything!
I love the snacks and the keto baking supplies. I order everything I need here to bake keto baked goods.
Date of experience: June 9, 2020
Awesome, Marilyn!
I love, love, love this company! The prices are fantastic, the products are quality; I never have to worry about getting a subpar product!
Date of experience: August 16, 2020
We're so glad you're enjoying everything, happy shopping!
Great deals and easy to use. Awesome Keto items and overall great experience. Free beef sticks. Awesome.
Date of experience: July 3, 2020
Love the products and the prices. Very vegetarian and veganfriendly. Products are very helpful to me on a specifically restrictive diet.
Date of experience: January 7, 2020
Thank you for your review! Thrive On!
Some difficult to find & new health products introduced at competive or lower prices. Free shipping depending on total order amount.
Date of experience: January 24, 2020
Thank you for your review! We're glad you've been able to find the products you love!
Nice selection of keto-friendly products. I like the price on Thrive Market brand organic items. Looking forward to receiving my order.
Date of experience: August 4, 2020
Awesome, we hope you enjoy your order, Krista!
I Cancelled free trial but they still charged me. Thieves! Will be filing a BBB complaint as well. Do not purchase from this company.
Date of experience: June 22, 2018
Hi David- I apologize if this was your experience. I'll be sending you a private message to gather more information on what may have happened with your account.
My business was hit hard due to COVID-19. Thrive supported me through the experience. I am so grateful
Date of experience: May 4, 2020
We're happy we have been able to support you during this time.
We've ordered cereal from Thrive for a couple of years, never disappointed in quality or shipment, even thru this Covid crap.
Date of experience: July 22, 2020
Glad to hear this, thanks for being a member!
We aren't a strictly organic family but the variety of foods was nice. Looking forward to our first box!
Date of experience: July 23, 2020
Glad to hear this, enjoy your order!
Great choices, especially for food intolerances and allergies. I love how you can shop by diet. Although, the items aren't always in stock.
Date of experience: May 19, 2020
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
Awesome, Lanny! Thank you for being a member with us!