Thrive Market

I came on to buy just the few items I can't get anywhere else. Now at checkout it seems it forces me to autistic. Of course, it tells me I can quit at any time. I didn't want to start to begin with. This will be my last order for sure.

The website did not explain how to navigate the website. I was disappointed that the membership doesn't allow one chance to see what can be purchased before buying a membership. Order #__________. I was disappointed by the process.
Susan Johnson
4007 Manner Dale Drive
Louisville, KY 40220.

I like the products I order from Thrive, but I hate when it's time for my order to review, you have put things in my cart that I would never order and I have to delete them. You have no right to put anything in my cart - EVER. And this time, I had my order ready, checked it and the price because I'm on a limited budget, and now that it is processed it is about $15 higher than it was when I checked it yesterday. I will not be renewing when my subscription is up for those reasons. I like the products, but there is absolutely no need for this deceptive marketing, and for that reason you will be losing me as a customer.

Feeling screwed from day 1.
The $60 subscription offer is not $60. It is "up to $60" from a list of stupid items to select from that are not even worth close to $60.
On top of that, they advertise huge discounts, that are completely disconnected from prices in the market. Showing me an article at $3.25 vs $6.99 regular price. That article is at $3.99 everywhere.
Not a good start at all…

After the first order/free trial, I tried to cancel but stayed when their retention marketing chatbot offered an entire year for $9 so I stayed. Our household is only two adults. I find it to be just an online Trader Joe's but pricier with very, very small items. We have had 3 orders so far. It's mostly snack food and anything cold (frozen) costs way too much to ship unless you hit a high price for free shipping so we're not interested in that. I really didn't appreciate that you had to sign up before even seeing their selection of items. I was thinking they had fresh produce (they do not) and better selections of meats/fish (only a few frozen options with high shipping costs). I don't love that they advertise as affordable but a single-serving bag of peanut butter pretzels is $6. Most of the snacks are teeny tiny but cost the same as family-sized portions. There are some good snacks but we are still spending the same amount on full grocery trips so it just feels like a luxury add-on and not an essential subscription. Packaging is insane - I know it's to keep everything safe but with an order of ~20 items our trash and recycling are full of packaging. They individually wrap things in mile-long rolls of brown paper. It feels a little silly to go through all of that for snacks. We'll keep ordering for fun but won't be renewing after the year is up.

Thrive Market used to have a much better selection. Usually, I can find items cheaper at a local grocery store. I keep hoping the selection will return.

First time trying this. Not impressed. Where are all those foods and veggies they show in the commercials. Where are the so called savings. Prices are too high to begin with.

Site is really difficult to use, difficult to accept my credit card! Somehow things got in my cart I did not put there! Shouldn't have to keep taking things out. Won't take dates just keep asking over and over for the same thing.

Thrive market sent our order of frozen items without a cold pack! The food items were hot and ruined. They have ZERO customer service. With great difficulty, we canceled our subscription. Horrible experience. They do not care about their customers. If I could give them 0 stars I would.