Thrive Market

How would you rate Thrive Market?
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Oregon
1 review
0 helpful votes
Follow Ashley L.
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Great choices, especially for food intolerances and allergies. I love how you can shop by diet. Although, the items aren't always in stock.

Date of experience: May 19, 2020
Montana
2 reviews
0 helpful votes
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Whenever I have ordered from Thrive, I have received the order quickly and all items were in good condition.

Date of experience: June 8, 2020
Thrive M. Thrive Market Rep
over a year old

We love to hear this, Kathy!

Washington
1 review
0 helpful votes
Follow S J.
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Love their prices and they have a great selection of products, especially the I and Love and You dehydrated dog food.

Date of experience: May 14, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review! We love providing top of the line brands like the one you mentioned - our furry friends deserve the best!

Martha R.
Texas
1 review
0 helpful votes
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The Best Company
April 17, 2020

Lots to choose from, prices are better than other places I shop at and overall great experience shopping Thrive Market.

Date of experience: April 16, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

Nevada
1 review
0 helpful votes
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Anytime I come here the service and product is ALWAYS Visit if you are a local or visiting you will not be disappointed

Date of experience: April 4, 2022
Oregon
1 review
0 helpful votes
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Quality products
April 25, 2020

I appreciate the quality brands THRIVE MARKET offers because they have become standards of our eating pattern for the past several years.

Date of experience: April 25, 2020
Thrive M. Thrive Market Rep
over a year old

It's great to hear we've been able to support you while you transition your diet!

South Carolina
1 review
0 helpful votes
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I love how you can shop by eating style! THEY HAVE A SUBSTITUTE FOR EVERYTHING! I REALLY CAN'T SAY ENOUGH ABOUT IT!

Date of experience: March 16, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

Michigan
1 review
0 helpful votes
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Fun shopping
April 21, 2020

I have used Amazon for several years and had a lot of issues but using Thrive has been fun shopping and they have lots of products for Keto

Date of experience: April 21, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review! We're glad you've been able to find products that meet your dietary needs and that shopping has been a fun experience!

New York
1 review
1 helpful vote
Follow Crystal A.
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Basically, like an online Whole Foods. You can get some decent pantry staples for your special Whole30/Keto/Paleo diet but that's about it. In my opinion, not worth the membership cost and I'm not sure they really save you money. You'd have to order a LOT of food per month (at MIN over $100) to see a return on investment.

Of course, it's convenient and can help cut down on trips to the grocery store. But, fundamentally, you'd still need to go to the store to get fresh produce so.

Additionally, when you cancel you have to talk to customer service. They do offer you free two months to stay, which was nice. However, I explicity asked to be sure that I was notified BEFORE the paid renewal period to assess whether or not I would continue the service. Of course, they didn't notify me and I was charged a monthly membership without notice. I don't appreciate brands who try to sneak one by their customers like that, so I asked for a refund (twice) and cancellation.

Overall, not great. Wouldn't recommend unless you're just wanting a delivery service to deliver some pantry items.

UPDATE: I DID NOT MISS YOUR EMAIL. YOU DID NOT SEND A RENEWAL EMAIL. THANKS. DOWNGRADING TO ONE STAR BECAUSE WOW. JUST SAY YOU MESSED UP AND MOVE ON.

Date of experience: August 11, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for sharing your feedback Crystal! We're so sorry to hear you missed our emails regarding the renewal and we apologize for any confusion regarding your membership renewal. Our Member Services team is happy to help with any further membership or charge questions!

Pennsylvania
1 review
1 helpful vote
Follow Mya L.
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Apparently this company trains its representatives to scam customers out of canceling their memberships with the promises of extending their free trial membership without charge. Please beware and do not fall for this. I contacted Thrive's customer service department a day before my 30 day free trial membership was set to expire. I spoke to a representative by the name of Tyrone and told him that I wanted to cancel my trial membership. There wasn't anything wrong with the service. The product was great, and the shipping experience was satisfactory; however, I didn't feel I needed the services enough to pay for an annual membership.

Tyrone advised me that Thrive was offering an extended 30 day trial membership to its customers. He told me I could continue utilizing the services free of charge for another 30 days. I decided to take advantage of this offer since he assured me that I wouldn't be charged, and I felt this would allow me further opportunity to try out the products and become accustomed to the company. About two days later, my checking account incurred a $59.95 charge from Thrive for a yearly membership. Of course I was livid since I was assured I wouldn't be assessed any charges to my account.

I contacted customer service, and spoke with a different representative. She apologized for the mistake and refunded my account. Three days later, I received the full refund for the amount that had been charged to my account. However, within the hour, another fee of $59.95 was charged to my account by Thrive. I contacted customer service a third time and had the entire membership canceled. I am now disputing the charges with my bank.

Any chances Thrive had of keeping me as a paid customer are destroyed.

Date of experience: March 29, 2019

Overview

Thrive Market has a rating of 2.7 stars from 2,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.

service
180
value
184
shipping
165
returns
103
quality
159
This company responds to reviews on average within 3 days