Thrive Market

How would you rate Thrive Market?
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Arizona
1 review
0 helpful votes
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Great quatily
September 1, 2020

I WATCH FLAV/CITY ON U TUBE, HE EXPLAINS ABOUT ALL THE PRODUCTS
ON THRIVE, IT IS GREAT, EASY SHOPPING.

Date of experience: September 1, 2020
Thrive M. Thrive Market Rep
over a year old

Awesome, we're so glad to have you as a member, Sha!

Pennsylvania
1 review
0 helpful votes
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Very Satisfied
May 19, 2020

I have been a Thrive member for two years now. The kind of products I prefer and Service has been great even during COVID-19.

Date of experience: May 19, 2020
Thrive M. Thrive Market Rep
over a year old

Nancy, thank you for being a loyal member during the challenge that COVID-19 has presented! We appreciate you taking the time to leave us a review.

Michigan
1 review
0 helpful votes
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Online Shopping
May 7, 2020

Thrive has been helpful and the prices are in line with what I've spent in the stores in Marquette, Michigan.

Date of experience: May 6, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

California
1 review
7 helpful votes
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Pardon my English- I have disability - I need to retain an attorney for $57.50 - customer fraud. Did not honor their agreement. Stealing, no cancel button, can not get a hold of them, basically sent package and force customer pay for it when customer want to cancel; or switch items that they didnt say they would give as sign up gift. I signed up because they said they would gift 1 lbs Raw Honey jar; instead they switched it to Ghee; that is not why I signed up with Thrive, so I attempted email them many times, try call them, they are hard to get a hold of to cancel my order - so I called my bank Discover they discover said the charges was valid?! What? NO I did not authorize to buy those stuff to receive GHEE, I did not agree to get GHEE - I agreed to sign up to get RAW HONEY; basically this whole situation is wrong with Thrive Market - need to hold them liable. I stressed out transfer what I owe to discover over to capital one and paid the charge I did not agree, I want to get $57.50 back plus the stress/ waste time that they had caused for me, fraud scammed me. Will need you to do investigating the customer fraud with that business I know I am not the only one had issues with them. I want sue them for what they did and made it difficult for anyone to contact them via email/ phone. It's unfair; and I had emailed them told them right away after review my receipt I was stunned said no that not what I agreed, and cancel that at that same minute; cancel everything and get me out of there - I do not like Thrive not honoring their agreement; and wait until it was "too late" to cancel, have no cancel buttons. I should not have to be paying for it as authorization.
Thanks:)
I am leaving Discover Credit Card company because they are on other side as support business doing wrong doings. Discover also just lost me as a loyal customer.

Date of experience: April 7, 2017
California
2 reviews
0 helpful votes
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SLOW DELIVERY, AFTER SEVERAL ORDERS ALL HAVE TAKEN 2 OR 3 DAYS. GREAT QUALITY AND PRICES ARE GREART. 3 STARS IS FOR THE SLOWNESS

Date of experience: February 29, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your response! Orders do typically take between 2-3 days to be delivered once shipped. We hope to offer faster shipping in the future!

Nebraska
1 review
5 helpful votes
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Just terrible customer service- and they take your money even if you have a gift that says free lifetime membership- SCAM SCAM SCAM

Date of experience: March 12, 2017
Pennsylvania
1 review
0 helpful votes
Follow T J.
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I learned about THRIVE MARKET in 2016. I was searching for a great online website that wasn't AMAZON to buy the kinds of organic EVERDAY foods that I eat & like without being limited & BAM. I saw them looked over the website. While I read the raving reviews. I joined by THRIVE market by purchasing a 6 month membership at the time.

So proud that I wasn't disappointed at ALL! What was really impressive to me & touched my heart was. At the end of checkout when it's time to pay for your items you're given the opportunity to donate a percentage of funds to those less fortunate so they could get great healthy affordable organic foods for themselves or their families. Whenever I was able to I'd stretch my budget a bit EXTRA & donate because I was there before. & God alone knows what the future holds.

I also HIGHLY recommend their poultry, meats & seafood boxes if you're on a budget or have a large family. From organic free range chicken to grass fed beef, to wild caught seafood? You cannot beat it especially if you can't afford to join an online mandatory, monthly meat & seafood package like me. You can buy as needed without any strings attached. Everything is FRESH & the quality is TOP NOTCH!
I appreciate it ALL. From the spectacular customer service both thru the call center or online chat, the sustainable items used in packing it, to the SUPERB quality of the food.

To say I'm EXTREMELY pleased is an understatement.: 0) I've been telling my colleagues, family, friends, even strangers about this AWESOME site! Thrive is a necessity for my Mom & I... We GENUINELY appreciate & love you guys! I hope to ALWAYS support you!

Then w

Date of experience: June 11, 2020
Thrive M. Thrive Market Rep
over a year old

This made us so happy to read, T! Thank you for taking the time to highlight your favorite things about our service and for sharing your experience with your loved ones. We believe in affordability and accessibility of healthfood for all, and we are SO thankful to have members like you with such similar values.

Indiana
1 review
0 helpful votes
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I'm enjoying the excellent ORGANIC products that are available at Thrive. I enjoy discovering new items each time I shop on Thrive.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear it, thanks for sharing, Joseph!

Pennsylvania
1 review
0 helpful votes
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I love the multitude of gluten free options and new things to try! Packaged very well, delivered right to your door, no hassle, I LOVE THRIVE!

Date of experience: May 6, 2020
Thrive M. Thrive Market Rep
over a year old

We're glad you've been able to find gluten-free options to love and have found everything seamless.

Ohio
1 review
0 helpful votes
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Love Thrive
August 27, 2020

I love that I don't have to check every label! With Thrive you know you are getting the good stuff!

Date of experience: August 27, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for putting your trust in us Jay, we're so grateful for our members like you!

Overview

Thrive Market has a rating of 2.7 stars from 2,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.

service
180
value
184
shipping
165
returns
103
quality
159
This company responds to reviews on average within 3 days