- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.
This company responds to reviews on average within 4 days
Quality healthy foods at a great price. Items are carefully packed in a thick box to keep wet and dry goods separate. Web site is easy to use with good detail.
Date of experience: August 9, 2020
I was looking for a very special, unique flour and found it on Thrive Market! They have a great variety of products! Plus, if you spend $50, you receive free shipping!
Date of experience: July 12, 2020
Awesome, thanks for sharing, Karen!
A wide variety of healthy foods for the person who likes to cook, or eat on the go... I am an elderly single lady with precious babies... love to
He convenience.
Date of experience: July 17, 2020
We're so glad to hear we've been able to provide a convenient option to find great products!
I was with Thrive when it first opened. Don't remember why I left but glad I'm back. These prices are phenomenal plus I get hard to find specialty items too.
Date of experience: July 28, 2020
Amazing, we're so glad to have you as a member!
Had a couple broken cans in an order and they immediately gave me credit. Been using them now for 6 months and I am very happy with products and service.
Date of experience: February 7, 2020
We're sorry to hear about the damage to your order but it's wonderful to hear our Member Services Representatives were able to help! Keep on Thriving!
Always so happy with all your products. Thank you! My cats really enjoy the special food. And my grandson loves his snacks when he comes to grandma and grandpa house.
Date of experience: August 16, 2020
We're so glad to hear you and your loved ones are enjoying everything, thanks for sharing!
I love Thrive Market. They have a good selection of snacks, baking goods, pet supplies, paper/home goods, etc. at better prices than Whole Food. AND it's for a great cause.
Date of experience: March 28, 2020
Thrive On!
First time ordering. Loved all the different options available! I also liked that you can filter it to your specific diet. Can't wait for my first box to come in!
Date of experience: August 22, 2020
We're so glad to hear it Stefani, enjoy your order!
I love shopping Thrive. I find healthier choices of food products for less than any grocery store around including military establishments. SO I highly recommend you give it a try.
Date of experience: May 3, 2020
Thank you for your recommendation!
So many healthy products. One stop shopping for many hard to find items. And way cheaper than other online sources. If you're looking for clean ingredients, this is the place.
Date of experience: June 25, 2020
Amazing, Max!
I've been ordering through Thrive Market for more than a year now and every time my box arrives I feel like it's Christmas! Thanks for being such an important part of my healthy way of eating!
Date of experience: July 27, 2020
We're thrilled to hear this, Katie, thanks for sharing!
Triple retail prices, phony deals (above retail might be a reduction in THEIR prices, but it sure ain't no deal!). And worst- buried just deep enough to not be illegal but impossible to notice without warning is their announcement of an annual fee. Site design, verbiage and conspicuous omission hide this extremely well. They've assured me my account has been. Canceled, but I've had a new card issued to prevent the theft described by so many hundreds of others. AVOID THRIVE MARKET AT ALL COSTS
Date of experience: November 16, 2017
Hi John- I apologize that this came as a surprise. As a membership-based company, we offer a 30-day free trial that begins with the first Thrive Market purchase. After the trial, we charge the annual fee for our services, as noted just under the checkout amount on the checkout page. We also send trial members an email reminder a few days before the membership is activated. It is not uncommon for customer's to find our emails in their spam. We try to be as transparent as possible regarding our membership model. Each brand we carry provides a manufacturer suggested retail price (MSRP). In practice, some retailers will price higher than the MSRP (like local boutiques), while others will price lower. On average, our products are 25-50% below the MSRP, and are cheaper than other retailers 90% of the time.
WOW! Thank you, Thrive Market. Wonderful selection of healthy foods and eco-friendly products at affordable prices. I AM ALSO INCREDIBLY GRATEFUL to you at this particular time (during COVID-19) as you gave me a $150 grocery relief code and 1-year membership! I am a yoga instructor in the SF Bay Area who recently lost all work due to this pandemic. You have helped me more than words can say.
Date of experience: March 24, 2020
Thank you for reaching out! We're so happy that we've been able to help in some small way. Keep on Thriving!
Make sure that when you purchase something, you do not request a refund. Say you buy something in AMAZON... refund no questions asked... THRIVE... NO REFUNDS and they will tell you to DONATE the product to someone. They stated: "we are a carbon-conscientious company" BUT they support products that come from cow that are known to cause A MASSIVE amount of carbon monoxide into the environment. They then said, "well... it's been over 7 days and we cannot help you so donate your stuff" but... the reason why it was over 7 days is because they took their sweet time in replying which put me over the 7 day return period. THIS IS NOT A TRUST WORTHY COMPANY.
Date of experience: October 5, 2017
Hi Aymeth- We appreciate the feedback and apologize for the experience. We do state our return policy on our FAQ page. https://thrivemarket.com/faq. Should you experience any challenges with your purchase, please notify us within 7 days of receiving your order and we're more than happy to help!
Thrive is so convenient and more affordable than Whole Foods, no waiting in line, great offers, free gifts and samples, and Thrive cash which is a bonus for this single mom, less time at the stores and more time at home, that's why I love Thrive and auto shipping helps not forget anything.
Date of experience: February 3, 2020
Thank you for your review! We're so glad you're enjoying your membership. Thrive On!
I will never not be a Thrive Market member. Best service EVER! I love that I can get Whole Foods type foods for way cheaper. I've recommended Thrive Market to SO many people. THANK YOU for existing :)
Date of experience: February 11, 2020
We're glad you're enjoying our products and service! Keep on Thriving!
Dollar wise and trusted site! Providing a wide variety of options. I'm especially happy with the world wide support of farmers. It would be fun to develop young entrepreneurs...
Date of experience: February 23, 2020
We're glad you're enjoying everything!
Online market with too many goods to put into words! So many organic and vegan items and simple fast shipping. Another good thing is the customer service they have!
Products used:
Too many to post
Date of experience: March 14, 2020
Thank you for the kind words! We're happy you're enjoying everything.
Thrive Market has a lot of items that are usually not available at my local supermarket. Thrive is a great alternative to Amazon and I enjoy using this service.
Date of experience: May 21, 2020
So glad we're able to provide some convenience to you, thanks for sharing!
It was very easy to use this website for shopping. Lots of products to choose from and great prices. Delivered right to your front door. Perfect way to shop.
Date of experience: June 26, 2020
We're so glad you think so, Frances, thanks for the review!
Thrive Market has the things I need to keep health. Including grain free produce, organics products, organic snacks, diary free produces, broth's, condiments, cereals, kids products &
Health nuts.
Date of experience: March 6, 2020
Thank you for your review!
Thrive is a wonderful platform to purchase items that are ecologically conscious. I really appreciate the transparency and the accessibility to speak with customer support quickly and efficiently. They carry most of the products I want and use regularly and offer even more. Free gifts with purchases of household items and food are also a plus.
I have never had any issues with shipping, My orders are always at my door 2-3 days from when I've placed.
There are some interface tweaks I would love to see but overall the mobile app is really clean and easy to use.
I would like to see their meat bundles go down in price a bit as I can easily get the same kinds of options around my area for cheaper. Though, I really like the idea of having seafood delivered to my door packaged for storage already. And my only other issue is that as a member you still have to pay for shipping for items if you spend under $50.00
Over all I really like this company and I support the business and would definitely recommend Thrive to anyone who is tired of spending too long sifting through the isles of your local grocery store for products that you can trust at prices that are more expensive than they need to be.
Date of experience: March 6, 2020
Thank you for you're review and feedback! We're always trying to give our members the best experience possible and suggestions like this are always appreciated!
Thrive is easy to shop for items that the local stores don't have. Our office loves all of the bars & snacks that I put in the break room. Hopefully, we can keep it up.
Date of experience: August 10, 2020
So happy to hear it, thanks for sharing, Sara!
I want to let you all know, I am impressed and grateful that my order was only delayed by a week or so, given what's going on with coronavirus. Thank you to the entire thrive team for you hard work!
Date of experience: April 2, 2020
Thank you for your review! We're thankful for your patience during this time!
Trickery at its best! Place an order but don't find out about the small print until the next day when you get another "SURPRISE" $60 charge to your account for a membership. So UN-evident that I got caught twice. The 1st time (a year ago) they cancelled the membership upon a phone call. This time I'm stuck and they invest oodles of time and money into capturing phone calls and documenting on your account so low and behold, if we trick you again... we don't give you a second chance. It would be nice if they made their money the honest way by declaring at the time you place your order, that your total, includes the $60 membership fee vs. the "Surprise" the next day when you get notified by Paypal about another charge to your account. As a business owner myself, I am very very soured about this kind of business practice. I would be willing to bet that they are investing more in screwing the people out of membership fees than its worth. Reminds me of Corporate Greed. I Would NOT recommend Thrive Market to anyone based on this experience and the bait and switch tactics they use to get your money!
Date of experience: August 2, 2017
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
We're so happy to hear about your Thrive Market experience, thanks for sharing, Gregg!