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    Thrive Market

Thrive Market

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Overview

Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.

  • Service
    159
  • Value
    160
  • Shipping
    144
  • Returns
    92
  • Quality
    142

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 7.1%
Positive
2
Neutral
0
Negative
26
View ratings trends
155
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How would you rate Thrive Market?

Reviews (2,069)

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Reviews that mention popular keywords

customer service (404) membership fee (150) quality products (70) credit card (72) grocery store (116) trial membership (22) brand products (27) product selection (20)
Thumbnail of user terryb594
Alabama
3 reviews
0 helpful votes
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May 2nd, 2020

Lemon bars great. Nice start sweet taste. But. Apple n bacon bars. Not so good. Not nearly as good as other jerky like products you also approve. Hope I can return them..

Date of experience: May 1, 2020

Thumbnail of user marylyno
Pennsylvania
2 reviews
0 helpful votes
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February 4th, 2020

Try THRIVE once - you will become a regular customer! Thrive's credo is refreshing; it's a business that cares about it's customers - and THE WORLD we occupy, and hopefully all contribute to its success! Even order top-quality cosmetics from THRIVE, and, am happy to share my experiece with you.

Sincerely,

Nanny O'B

Date of experience: February 2, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for joining us on our social mission!

Thumbnail of user melissaj290
Ohio
1 review
0 helpful votes
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March 29th, 2020

Thrive is just amazing! Love the natural product selection and the price is often better than or comparable to Amazon and local supermarkets. Bonus is you don't even have to leave the house!

Date of experience: March 27, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review!

Thumbnail of user destal1
Colorado
1 review
0 helpful votes
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August 20th, 2020

Such a wonderful way for me to find the things on my gluten free diet. Being a newly diagnosed celiac I was so overwelmed by hidden gluten. I feel so much more confident and time saved!

Date of experience: August 20, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad to hear we've been of help to you at this time, Desta, thanks for the review!

Thumbnail of user carols1238
Washington
2 reviews
0 helpful votes
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May 4th, 2020

I just viewed the website today and placed an order for something hard to find where I live. It is good to have a place to shop for a lot of specialty items not found in the regular market!

Date of experience: May 4, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're glad you were able to find a product you need!

Thumbnail of user marys264
Virginia
1 review
12 helpful votes
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December 2nd, 2015

I included my P O Box AND physical address as I had no idea how my PAID shipment would be delivered. This method is recognised by every company I do business with including Amazon, Wal-Mart, Chewy.com and a few others. Their disclaimer says they don't ship to P O Boxes. So, what DID they do, instead of using the physical address? They shipped it to the P O Box using the least expensive method which can take up to 10 days to be delivered. The day b4 Thanksgiving at 3 in the afternoon, I had to go out and try to buy the merchandise I didn't receive. My post office did not receive the box until the Saturday following the holiday which I promptly refused. I will not be home for the next t holiday and have no use for the stuff I ordered. Then, they said "we don't give refunds but will make an exception but will have to take out $12.50for the cost of returning the order". Think twice before completing your order online. I not only had to do double the work for the holiday meal, but complied w with their requirements and still got charged for it. Buyer beware.

Tip for consumers:
At the very least, call to have a representative review your order. You can't return it.

Service
Value
Shipping
Returns

Date of experience: December 2, 2015

Thumbnail of user bobm232
California
1 review
9 helpful votes
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June 21st, 2017

Thrive you dissapoint us greatly. How can you do such an awful thing and bother us, wasting our time with this stupid bs. WE NEVER AGREED TO AN ANNUAL CHARGE YOU SCAMMERS. NOW WEll MAKE SURE TO SAY BAD THINGS ABOUT YOU. YOUR FAULT

Date of experience: June 21, 2017

Thumbnail of user aziam
California
1 review
0 helpful votes
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August 5th, 2020

I am trying the Keto diet for the first time, this site has a huge variety of keto products! I can't wait to try them all. Website is very user friendly

Date of experience: August 4, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so happy to be of help on your Keto journey, happy shopping!

Thumbnail of user michelles1357
Georgia
1 review
0 helpful votes
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June 27th, 2020

Thrive has great products that are organic and nongmo at reasonable prices. I love how i can also shop for what i need and it mails to my door. Its fantastic!

Date of experience: June 27, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome, Michelle! Thanks for being a member!

Thumbnail of user demetriosp77
Florida
1 review
1 helpful vote
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February 21st, 2022

I decided to purchase products from THRIVE MARKET. I had NO IDEA I was going to be CHARGED for MEMBERSHIP FEE $ 59.95. THIS is too expensive, I DID NOT AGREE upon this and I was forced to pay, and can't get ALL my money back. I will NEVER BUY ANYTHING from THRIVE MARKET! Their business sucks!

Tip for consumers:
SCAMMERS , YOU WILL BE CHARGED $59.95 MEMBERSHIP , WHETHER YOU LIKE IT OR NOT

Products used:
Nothing

Service
Value
Shipping
Returns
Quality

Date of experience: February 21, 2022

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your feedback, Demetrios. We apologize for any misunderstanding of our membership model. We are a membership-based marketplace, and the fee is what gets you access to our discount prices, exclusive sales, and free gifts with your orders. New annual members have 30 days to try us out risk-free, but outside 30 days upcoming renewals may be canceled at any time.

Thumbnail of user deanb234
California
1 review
0 helpful votes
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July 13th, 2020

I live on a farm and used to shop on Thrive regularly because of the reasonable prices for quality products that I would otherwise have to drive 45 minutes to purchase at a natural foods market in town. But lately, it has been very difficult to shop on their website due to items selling out and no longer available. I tried getting on at 9am but by the time I finished shopping, many of my items had disappeared from my shopping cart. I tried their auto-ship option hoping the unavailable items would be more regularly available if it was scheduled monthly. Unfortunately, item availability did not improve. Now I am again having to drive 45 minutes to town to shop at the natural food market or purchase on Amazon. When I have time I still try to shop on Thrive but I can no longer depend on it for the items I need. It may be that they now have more members than they can adequately serve. I also subscribe to Butcherbox and they are closed to new members in order to better serve their current members. It is unfortunate because I love the products and appreciate the convenience of store-to-door service!

Date of experience: July 13, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Hi Dean! We apologize for the inconvenience, our team is working to increase our inventory back to pre-COVID levels. You can always hit the "Remind Me" button on an item to be notified when it is back in stock!

Thumbnail of user helynr1
Michigan
2 reviews
0 helpful votes
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July 6th, 2020

After my granddaughter introduced me to Thrive Market I have placed several orders. In the tough times we are in, I have so very much appreciated the products from the market. The variety of healthy choices is remarkable. I am able to share with others. I AM INDEED A GREAT SUPPORTER. ALSO APPRECIATE THE OPPORTUNITY TO HELP OTHER WITH MY DONATIONS.

Date of experience: July 6, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad we could be of help to you and your loved ones during this time and we're so grateful to have members like you, Helyn!

Thumbnail of user helenm370
Alabama
1 review
0 helpful votes
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February 9th, 2020

I ordered the "TM build your own meat & seafood box". The contents of my order came to us in two days still frozen in the packaging.

So far we have tried the cod and baby back ribs, this is what my review is on.

We received 4 small pieces of cod individually wrapped. I took out two pieces of cod and defrosted them in the fridge to cook the next day. Upon opening the cod the following day I detected a faint fish odor. We live near the Gulf of Mexico and fresh fish never has an odor even after freezing. Most fish is frozen before it goes to the market.

I proceeded to cook the cod by pan searing it in gee with salt and pepper for 3 minutes on the skin side and 1 to 2 minutes on the other. The cod was not overcooked but had little flavor and a rubbery texture to the meat not flaky at all. My husband was not impressed.

The 2 baby back ribs were packaged 4 bones to a package. The serving size seemed small to me as other reviewers have mentioned. I cooked the ribs in the oven on 300 degrees for about an hour. They were tender just not a lot of meat on each of the bones. I probably won't be ordering either of these items again.

Tip for consumers:
I was pleased with the dry goods in my order. My husband and I try to eat Keto and it is hard to find Keto products where I live. So it was nice to find a store that offered them.

Products used:
The codfish and baby back ribs.

Service
Value
Shipping
Returns
Quality

Date of experience: February 8, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! We're sorry you had a poor experience with your frozen meat and seafood, especially the cod and ribs. If you haven't already please email us at help@thrivemarket.com and we'll be happy to take care of you and also report this to the appropriate team. Thrive On!

Thumbnail of user tammym806
New Jersey
1 review
0 helpful votes
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June 28th, 2020

Great first experience, easy to navigate, very user friendly. Using it primarily for Keto products. Lots of selections. Can't wait to get my first order!

Date of experience: June 28, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

So glad to hear about your first experience with us, enjoy your order!

Thumbnail of user bb434
Idaho
1 review
0 helpful votes
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August 14th, 2020

We are living in a remote place, far from any kind of health food store. We have absolutely loved being able to shop for healthy, mindful products and have them delivered to where we are.

Date of experience: August 14, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so glad we're able to provide an easier way to get your healthy options, thanks for sharing!

Thumbnail of user timothys444
New York
1 review
0 helpful votes
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April 7th, 2020

We are pleased with all aspects of this company. No complaints. We are changing our diets based upon health coach directions and this makes it easy to shop without all the temptations at the store.

Date of experience: April 7, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so happy to hear you've been able to find products that match your new diet! Thrive On!

Thumbnail of user arthurm287
Texas
2 reviews
0 helpful votes
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May 14th, 2020

I like your products because they are chemical free. That is really marvelous. This is the first time I have heard of your products. What turned me on was it is without chemicals. Thank you.

Date of experience: May 13, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for your review! We're happy you're enjoying our products!

Thumbnail of user morgens1
New York
1 review
4 helpful votes
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May 30th, 2020

Was excited to start shopping but everything i wanted was out of stock- so I'm paying 70 bucks a year to avoid going to Whole Foods, and yet here i go - back to WF just to get basics you would think Thrive would have. Super not impressed so far, but I'll keep you posted on the Meal Bundle I did get!

Date of experience: May 30, 2020

Thumbnail of user marcian23
New Jersey
1 review
0 helpful votes
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January 11th, 2020

Lots of wonderful products. Love the convince as I live in small town without much competition on healthy products. Feel like the products have been vetted well.

Date of experience: January 10, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for reaching out! We're glad you're enjoying all of your healthy products! Thrive On!

Thumbnail of user kathleenk370
Florida
1 review
0 helpful votes
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February 2nd, 2020

Food is organic and healthy. Prices are great. Customer service is excellent. Love the free items that come with the order. And they donate to needy families.

Date of experience: February 1, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you for Thriving with us!

Thumbnail of user hannahs235
California
1 review
0 helpful votes
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May 30th, 2020

Vegan options are getting easier to find and becoming more accessible by availability. I'm very impressed at what Thrive has to offer offer. Thank you, vegan community

Date of experience: May 29, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thank you, Hannah! Offering diet-specific options is something we are deeply passionate about. We are always expanding our product line, and we look forward to releasing new vegan-friendly items very soon!

Thumbnail of user maryonm
California
1 review
0 helpful votes
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March 1st, 2020

Wonderful products that are at my door. I ordered extra because the price was so good. Love that there are options galore. Delighted with my first order.

Date of experience: February 29, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

We're so happy you're enjoying everything! Keep on Thriving!

Thumbnail of user kaes11
Illinois
1 review
0 helpful votes
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August 7th, 2023

I appreciate how Thrive Market caters to all lifestyle types! I can find high quality and unique vegan items that I cannot find at my local grocer.

Service
Value
Shipping
Returns
Quality

Date of experience: August 7, 2023

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks, Kae! We are thrilled to hear that you have had nothing but success with finding products that fit your Vegan lifestyle. Thank you for choosing Thrive Market!

Thumbnail of user terrir138
Alabama
1 review
0 helpful votes
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August 31st, 2020

As someone with Celiac Disease shopping thrive market for GF products is so easy. Thanks for providing the option to shop by diet! I'm loving thrive market!

Date of experience: August 29, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Awesome, we're so happy to hear it, Terri!

Thumbnail of user tomic7
Washington
1 review
0 helpful votes
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May 10th, 2020

All the products are wonderful my daughter ordered from this site she told me about and I'm so excited to order more items everything on this site is GREAT! Stay well!

Date of experience: May 9, 2020

Thumbnail of user thrivem1
Thrive M. – Thrive Market Rep

Thanks for sharing, we're happy to hear you and your daughter are enjoying the site!

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From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.

Company Representative

Thumbnail of user thrivem1
Thrive M.
Typically responds within 4 days

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