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Thrive Market has a rating of 2.8 stars from 2,069 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thrive Market most frequently mention membership fee, credit card, and free trial problems. Thrive Market ranks 2nd among Meal Delivery sites.
This company responds to reviews on average within 4 days
Best way to get organic products with the lowest prices! I already saved $500 in a year, plus the customer services is excellent!
Date of experience: January 30, 2020
Thank you for creating an online grocery store that provides us with many organic options! I appreciate the quality and the great prices.
Date of experience: March 15, 2020
We're happy we're able to provide this to you and many, many others!
Definitely worth the membership fee. Such great products and service is spot on. Never had issues in 3 years as as a member.
Date of experience: April 3, 2020
My items never arrived despite a delivery date of 3/16. I placed my order on 3/10, but am still waiting for the package.
Date of experience: March 30, 2020
Thank you for reaching out! If you haven't already please email us at help@thrivemarket.com to see what may have happened to your order.
Love the store/service, but the delivery times are too long, unlike Amazon. If they can fix that I would rate them 5 stars.
Date of experience: August 24, 2020
We're glad to hear you're enjoying the service, thanks for sharing your feedback!
Shopping at Thrive Market is a customer-centric experience... they treat their customers very well! And their products are the best! Love this place!
Date of experience: August 28, 2020
Amazing, Christine! We're so happy to have you as a member!
Healthy products, great price and very convenient web site to place an order. It's membership reward you with additional discount and free delivery.
Date of experience: May 15, 2020
Hi Sajid. Yes, free delivery on all orders over $49 is something we are so happy to offer our members. Thank you for taking the time to review!
Fair Prices and very excited to try out the products. I love that the ingredients are exactly what we need for our family.
Date of experience: July 23, 2020
We're so happy to hear this, thanks for sharing, Brandi!
New! I have enjoyed it. Healthy living is made a little easier with you guys! Thank you. Ps, plantain chips are amazing!
Date of experience: May 29, 2020
Amazing! Thanks, Candice!
Love that I can easily find gluten free food and not have to spend hours in the store searching for safe food
Date of experience: July 1, 2020
We're so happy to be able to make your shopping a little easier, Amber!
I have only placed two orders but so far great service, value, and products. I will continue to order from Thrive Market.
Date of experience: June 6, 2020
So glad to hear it, happy shopping!
I had an issue with a product I bought and they fully replaced it for me! Thank you so much Thrive Market!
Date of experience: February 20, 2020
We're happy we were able to take care of you! Thrive on!
They responded to my email in a timely manner, were very friendly, helpful, and knowledgeable. I was very happy with the response.
Date of experience: March 10, 2020
Thank you for your review! (although it seems the star rating was chosen in error) Thrive On!
Needed service in these very trying times and very friendly user interface. I'll add an addendum after I've sampled the ordered products.
Date of experience: April 7, 2020
Thank you for your review! We're sure you'll love your order.
First order placed most things are available. Let's see how long it will take to get here. Thanks for making it easy.
Date of experience: April 18, 2020
Thank you for your review and your patience during this time!
Thrive has really great prices and it's a huge help to get these healthy products delivered. I'm really glad I signed up.
Date of experience: September 2, 2020
We're so happy to hear we've been of help to you and we're so happy to have you as a member!
I can depend on Thrive Market to have hard to find gluten and pesticide free products. The diet categories make shopping easy.
Date of experience: September 2, 2020
It so easy to find foods in your type diet range. Everything has tasted great that we have tried so far. Only takes 2 days and its on your doorstep.
Date of experience: July 27, 2020
Awesome, thanks for sharing your review, Diana!
I was dissatisfied with a purchase and instantly received credit to accommodate for that! I am MORE than pleased! Thank you.
Date of experience: July 27, 2020
We're glad our team was able to make it right, thanks for sharing!
Selection of gluten free products is awesome. Highly recommend Thrive.
Quick and easy way to order a variety of GF items.
Date of experience: July 28, 2020
Thanks for the review, Darlene, happy shopping!
Great service! Items have been coming pretty quickly now. Glad I can save money and shop online and get it delivered!
Date of experience: June 6, 2020
Amazing, thanks for the review!
We took the 30 day trial membership. You cannot cancel this trial without a hassle. Forget it! Don't get sucked in!
Date of experience: December 6, 2021
Thank you for your feedback, Stephen. We are sorry to hear you had a hard time canceling your membership. While we hope you'll find value in your membership with us, you can cancel anytime by reaching out to us via 24/7 online chat.
Thrive kindly and easily solves any issue I have ever had, this is one of the reasons I keep coming back!
Date of experience: March 6, 2020
Thank you for your review! Keep on Thriving!
They have great deals and I have never been unhappy with the quality or speed of delivery. You should all join!
Date of experience: March 13, 2020
Thank you for spreading the word!
Love the healthy selection, great prices, and we save a lot more per year than the cost of membership. Thank you!
Date of experience: March 27, 2020
Thrive On!
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
Those are awesome savings! We hope you enjoy many more years to come!