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TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TomTop most frequently mention customer service, tracking number, and credit card problems. TomTop ranks 5th among Wholesale sites.
This company responds to reviews on average within 3 days
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars
Toujours quelque chose qui m'intéresse et à un prix plus que raisonnable, toujours quelque chose qui m'intéresse et à un prix plus que raisonnable
Date of experience: October 14, 2017
Não recebi o produto, não consigo rastrear e não consigo cancelar a compra, infelizmente não recomendo-o este site!
Date of experience: August 16, 2017
Recebi produto que escolhi em perfeito estado e qualidade recebi produto que escolhi em perfeito estado e qualidade ótima... recomendo
Date of experience: October 7, 2017
Pelayanan yang bagus dan barang cepat, sampai dan harga terjangkau banyak promo barang pilihan banyak
Date of experience: December 12, 2017
Muito bom comprar na Tomtop, excelente experiência de compra, e satisfação garantida. Recomendo a todos
Date of experience: July 23, 2017
Eccellente sito di acquisti trovi tutto a prezzo onesto. Spedizioni veloci spesso la merce arriva prima della data dichiarata
Date of experience: August 7, 2017
Я постоянно покупаю в этом магазине. Так что рекомендую его. Там постоянно действуют скидки и выдаются промокоды
Date of experience: August 7, 2017
Отличный интернет-магазин с широчайшим ассортиментом товара, хорошей техподдержкой, быстрой доставкой
Date of experience: August 6, 2017
Pas mal de réductions ponctuelles intéressante. Plus qu'a testé les produits et la qualité d'envoie.
Date of experience: July 25, 2017
Uma das melhores compras que eu fiz em todos os anos, recomendo o site e comprarei, muitas vezes mais!
Date of experience: August 23, 2017
Super ceny! Fajny towar. Dostepnosc od reki. Wysylka blyskawiczna. Polecam. Obsluga klienta na bardzo wysokim poziomie.
Date of experience: August 23, 2017
Tout est idéal, un grand assortiment de qualité. Une expédition rapide sans problème. Mon fournisseur préféré en Chine.
Date of experience: August 4, 2017
Ótimo site com os melhores preços e a melhor entrega atendimento diferenciado diante das concorrentes
Date of experience: August 2, 2017
если хотите всё честно и без проблем - то Вам на TOMTOP
TomTop (tomtop.com). Всем рекомендую этот магазин, если хотите сэкономить
Date of experience: August 17, 2017
Comprei um celular no site e estou muito contente. Chegou em poucos dias, tudo como anunciado. Recomendo à todos! Voltarei a comprar novamente!
Date of experience: August 16, 2017
Excelente producto, llego en muy buenas condiciones y bastante rápido
Para ser mi primera compra recomiendo 100% la tienda
Date of experience: August 16, 2017
He comprado varias cosas en tomtop, moviles mochilas palos de selfie y todo perfecto, llega bastante rápido.
Date of experience: August 16, 2017
Até agora não tive problema com á tomtop, recomendo a todos.
Serviço de qualidade e, os produtos também
Date of experience: August 16, 2017
Bom dmais da conta, recomendo, qualidade de serviço é ótimo atendimento ao cliente. Vale a pena conferir as promoções e ótimos preços
Date of experience: August 15, 2017
Tive o problema com demora na entrega mas foi tudo resolvido obrigado e até próxima compra.
Melhor site de compras que conheço recomendo.
Date of experience: August 13, 2017
A TomTop é uma ótima loja para se comprar, recomendo! Rápida na entrega e tem um excelente atendimento. Muito confiável.
Date of experience: August 12, 2017
Adorei a compra do meu mi 6 na Tomtop, agilidade e rapidez, valeu muito apena estou aguardando minha power bank
Date of experience: August 23, 2017
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
Dear customer, please be easy and kindly let me know your order number an email address, i will check for you and then update you.