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TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TomTop most frequently mention customer service, tracking number, and credit card problems. TomTop ranks 5th among Wholesale sites.
This company responds to reviews on average within 3 days
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars
Prazos cumpridos. Produto em boas condições. Foi a primeira compra mas fiquei com vontade de fazer mais.
Date of experience: September 26, 2017
Entrega no tempo certo, bem condicionado valor acessivel.
Atendimento rapido, com respostas.
Material sem danos
Date of experience: September 19, 2017
Site excelente, produtos de ótima qualidade, entrega antes do prazo previsto, preços muito competitivos. Indico com total satisfação.
Date of experience: September 19, 2017
Sve pohvale za vase proizvode, sta god sam narucio je jako kvalitetno i uredno dostavljeno u naj kracem mogucem roku.
Date of experience: September 18, 2017
Bardzo atrakcyjne ceny, szybka wysyłka. Towar zgodny z opisem. Jeszcze nie raz kupie coś na Tomtop. Polecam
Date of experience: September 17, 2017
Ótimo site, com muita variedade.
Você precisou, encontra tudo lá.
Minha encomenda foi enviada e entregue dentro do prazo.
Date of experience: September 17, 2017
Es una página web excelente, la cual combina precios baratos con calidad y rapidez en sus productos. Totalmente recomendada.
Date of experience: September 13, 2017
Muita demora na entrega e solução de problemas. Acho q deveria ter um suporte mais atencioso com seus clientes.
Date of experience: September 13, 2017
Site sério e de confiança. Preços excelente! Recomendo. Pretendo realizar outras compras nas próximas semanas novamente.
Date of experience: September 13, 2017
Ottimo prodotto dalla germania senza tasse strane consegnato in 4 giorni, nel sito buona gamma di prodotti, provero anche quello cinese
Date of experience: September 12, 2017
Laja possui um grande estoque de produtos para diversas áreas com marcas exclusivas em vários segmentos e preços muitos competitivos.
Date of experience: September 11, 2017
Постоянно покупаю в этом магазине.
никогда не было проблем с доставкой или товаром.
Все гаджеты и аксессуары покупал именно тут.
Date of experience: July 24, 2016
Alles bestens, schnelle Lieferung, gute Verarbeitung des Xiaomi Powerbanks. Ist portable und man kann sie echt überall mitnehmen.
Date of experience: September 21, 2017
Siempre hay ofertas y cosas interesantes, tarda un poco en llegar pero no creo que encuentres lo
Mismo más barato
Date of experience: September 21, 2017
Uma das mais confortável do mercado!
Ótimo produtos, muito bom suporte, e atendimento de primeira.
Sempre que temos algum problema somos reembolsado
Date of experience: September 13, 2017
Заказывал там телефон, правда попал под конец акции, думал все-конец. Но меня успокоили и сообщили, что обязательно вышлют-так и сделали.
Date of experience: October 16, 2017
Excelente atendimento, ache tudo ok, estou recomendando o site para todos os meus amigos. Entrega efetuada em prazo hábil e bem embalado.
Date of experience: October 16, 2017
Entrega antes do previsto. Nota mil pela competência. Indico essa loja como uma das melhores para compras
Date of experience: October 13, 2017
Ottimo prodotto prezzo eccezionale consegna rapidissima no dogana grazie tomtop penso farò da voi il prossimo acquisto
Date of experience: October 9, 2017
Gostei muito do site e tem muitos produtos interessantes. Comprei no 1º acesso, só falta receber.
Editar
Date of experience: October 8, 2017
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
