TomTop

Pros:
Easy to navigate through the store and easy to check out.
Purchased items shipped quickly with order and shipping conformation emails.
Purchases arrive quicker than many other on-line purchases.
Cons:
Not all of the items are the top quality, but for the price, no complaints.
Customer service is a joke. Claim a warranty leads to nowhere.
Bottom line:
Recommended store. Just set the purchase limit low,

China famous cunning. Alert your credit card is stolen without your knowledge and data pay, their store credit card data in the database in use for personal purposes. I have traced it all through TOMTOP database. You better buy in the official online stores such as Amazon and ebay.
We are from anonymous good will trying to close the fake web.

Site took my wife's paypal account immediately. No email from the website/company with details of the order. The website does not work when you try and look up the order, no one answers the live chat, and both phone numbers I got went to what sounds like an old answering machine with a message by an Asian person with poor English.

Avoid, avoid, avoid, scam website.
I placed an order on an item that showed 'in stock' on the website and paid for expensive quick delivery, only to find they have taken the money but a week later my account shows the order as still 'processing', i. E. nothing shipped. I now find I can't get hold of them to ask what is going on as their 'Live Chat', it is permanently unavailable and they never respond to any messaging, or emails. I am about to contact PayPal for a refund. My advice is to skip this one as they are not genuine.

After placing my order I soon came across a lot of negative reviews which made me a little nervous. However I received a great deal and I'm please with my purchase. They did take a long time to ship my order. With shipping being a major factor in business anything longer then a couple of weeks or even a week without an email can seem too long. I would give them 5 stars if they shipped my purchase faster or sent me an email as for the delay.

Be warned they keep spinning lies so you can't leave negative feedback in the time period that ebay allows. 4 items I bought, none worked. They promise to send more, they apologise a lot but don't do anything, it is a scam! Don't bother for a refund as they lie about that as well.

I am waiting for my priority shipping order over two weeks now. Nobody ever answers my emails, which brings me here.

Apparently- after reading few feedbacks - you get very lucky if you receive your order at all! And then I read no refunds and very useless service.? I mean I am disappointed. I thought what a buy I made. Not really. Sorry will not be back.

I tried to track my order but although they give you a tracking number they don't tell you where to input it. Tried to find contact details but was only able to message through app. I message twice but got no reply. I eventually contacted then through online chat but the operator would not accept that there was no options to email or call via the app. He actually started to mock me and when I asked for his name he ended the chat. I have emailed the company but had no response. Will never buy from these idiots again

TomTop has good description, amazing pricing and a great selection. Quality of goods is good.
Shipping to the Russia takes 20-30 days (but it's the fault of Russian mail).
Recommend this shop everyone!

The customer service does not communicate. Online chat is offline all the time. The Scooter should ship within 24 hours. But it's still in the process?

I have already written 6 email. No answer. And here he writes please contact me.? This is a joke? They do not respond to the email. I can also get the proof is the print screen of my email box.

I the ordinary buyer bought in Tomtop two phones from new receipts so far. Quickly received parcels. It is very happy. The prices are most often lower, than on other trading floors. I recommend to buy in Tomtop!

I ordered thrice on TomTop and i must say the site is amazing. Im happy with all the products i received. Looking forward for their same services hereafter... fast delivery to India as compared to other international sites...

Of all the purchases I made through this platform, they came very well packaged, without any anomaly, and within the deadlines mentioned when buying.
To date I have no complaint about the same.
Good platform for online shopping.

I ordered 2 thing from Tomtop store and both came as described. Shipping was standard 2-3 weeks for my country. I will definitely order more thing from them and plus they got really god stuff on sale often.

Best shopping experience on the internet. Fast, easy and safe. Shipping to Brazil recommended. I use it for several years and have never had a problem and when there is a problem they always send me another merchandise.

Caution
This site makes a new scam
Some top products with prices "too" good
They are only advertising bait.
If you buy, never accept payment.
In this way without paying you can not put a bad review.
This for advertising, so they have the best price on the web
But you lose 15-20 days, never respond to mails you send.

I must edit my previous review of Tomtop. My item finally arrived after more than two weeks instead of 3-5 days as promised and it is in order. If you order from this site, just be patient. Their distribution system is a bit funny and communication is not their strongest side. You must trade patience for great price I suppose...

I ordered a Panorama Tripod head in March and it took almost a month to be received by general mail. When I received it the box was open, the USB cord was missing, the unit was broken and the instructions showed signs of wear. Despite continuous efforts by myself and by Paypal our requests for support were ignored. Finally I was asked to take a video or photos (of what- an empty box!) Now, if I pay the shipping (about $60.00) they will replace the unit. This company needs to be avoided. There are other similar products to be found in North America and their guarantees & warranties are excellent.
AVOID! AVOID! AVOID!

Tomtop are a very dodgy organisation, do not buy from them. I purchase a battery operated mini chainsaw which came with the advertised two batteries but one is faulty. I had it checked out and reported back to them and asked for a replacement. They strung me along by keeping asking for a video of the problem, crazy it is a faulty battery. In the end they offered me $5 to go and get it repaired which by the way is impossible but even if it were would cost me more than the whole tool. They are in contravention of our Consumer sale of goods act. Again a very dodgy crowd, stay away.

I bought 3 phones and one mouse from Tomtop and my experience with them has been great so far. The goods are well packaged and had no problems with shop ROMs on their phones. The only problem that I can identify is that it takes some time for them to send the items, but that's not a big problem, since everything arrives so quickly with their shipping method.

First of all, I was emailed by their company saying they would pay me to leave them positive feedback. They have terrible customer service. I ordered a dash camera from them and it was horribly made. I could not get it to work correctly and it would constantly freeze up. I asked to return it and Tomtop finally responded after 4 days. They did everything in their power to avoid taking responsibility for the issue. I even made a video showing the problems with the camera. It took about 2 weeks of going back and forth with them through emails, waiting days in between each email to finally get my money back. This company does not value you as a customer, they value your money. Once they have your money then you are pretty much on your own if you have an issue.

Seems like unless you ordered a hover board from these people they are great. Unfortunately I did order a hover board and I'm trying to be patient. It's been a month and I did receive one email from them but nothing since. Sounds like they put themselves in a precarious position with the hover board craze. My concern is that they have the item marked as a completed transaction when I have nothing in hand. I'd say at this point I am disappointed in the company and probably will not do any further business with them.

Like most, I am always looking for the lowest price when looking for Li-Po batteries. At first glance, price seemed higher than another site, but when you factor in shipping cost as well, Tomtop was a better buy. Service was also great.