TomTop

Watch out!

Tomtom has just proposed me via email a $2 coupon for a positive opinion.
This type of commercial method makes me doubt the objectivity of all the positive feedback here.

A wide range of products at low prices, a variety of payment options including visa and paypal and a fast postage delivery time make shopping with Tomtop an enjoyable and safe experience.

I have bought a lot of stuff from TomTop over the last few years and ive loved everything that I have got. The prices are so good and the service is awesome.

I love doing business with TomTop. They have been great, and given me great service.
I look forward to doing more business with them in the future. Especially like their guitar accessories.

Tomtop is a very good site for buying rc.It had the cheapest price i could find on the net and the delivery was fast.Im gonna recommend Tomtop for others and gonna use it again :)

I am personally happy with the goods received and service provided by Tomtop. I also find the goods value for money given that I am finding same and similar products more expensive on other websites.

Hey Tomtop. You told me that the product will be dispatch by end of this month. Until now I have not yet received any message via email from you guys. Total of 30 products sold as shown in your web, please search Hubsan X4 Pro H109S at Tomtop.com. Quite a number of people have bought this great quadcopter but are you guys really pay attention on this? Please provide information on the status of the stock or I would like to request a refund. My order number is AA17H08L4434-HH79QY. Since 8th of Aug, the status still shows as "Processing". And another 1 thing, what happen to this order AA17H08U1301-VKWRJN? Until now I have not yet receive the flash memory card for almost a month. This is too much Tomtop. I would really really suggest everyone to stay away from Tomtop.com.

First I ordered one action camera the payment was done before OTP was send and they are telling to send photograph of your card for further processing of order.The order was canceled by them and now when I am asking for my money no one is responding.
NEVER BUY FROM THIS WEBSITE, EVEN IN YOUR DREAMS!

On July 13, I bought a Hubsan H501S drone, the order arrived in Brazil on July 17. Unfortunately, the request was lost at the Brazilian post office on July 23. The Tomtop, after confirming the loss of the order, promptly refunded the amountI paid.

ATTENTION, this shop lies a lot in the description of the product! I ordered a dash cam with Full HD resolution, wide angle camera and night vision. I got a VGA 640x480 camera, deffinitely not wide angle, just regular, and night vision works not further than 20-30cm in front of the camera. After about 20 emails Tomtop support offers me nothing more than a 3$ refund and some points. THIS IS FRAUD! I usually buy a lot from China from other better shops. This is the worst shop I encountered.

Two cameras I bought were checked on arrival and then not used for a couple of months. When I then wanted to use them they did not work. I left them over night to charge and tried to use them as well whilst plugged in. They just don't work.

Support staff at Tomtop did in first instance respond to my emails. After about 4 weeks of communication with customer care and waiting for technical department, they finally agreed to discount the paid money on a new order of a higher value camera.

However when asked on how to proceed with the purchase, there was no answer.

I have sent an email every 3 or 4 days. Today is the 1 of July and I have no answer since the 20th of May.

This week I have set a 48h hour deadline. Then I have send a last email with forwarding to any email I could find of Tomtop, just in case there are technical problems and they did not receive my emails.

Again, no answer.

I am happy to forward the entire email dialogue.

I see now, there is a great number of reports about scam and bad service for this company. Unfortunately you have to dig a little bit as the net is full of fake reviews. Readers, open your eyes!

Tomtop, respect your clients! The internet is a great place for short time business. If you are so inclined... And yes, sure, you can open a new website every week. But the internet is very fast as well for us buyers. The list of your sites is known. Kept up to date and getting popular!

The internet is a much greater place for serious sellers!

Very Products at great price.
But support is very bad, when needed takes too long to solve. Chat Support always busy and reply to emails takes few days...

I placed my first order on tomtop.com of FlySky fsi6 and a lipo battery on 19-06-2017. My order was to be delivered by standard shipping within 25 days. But even after 80 days of shipment, I still have not received my order. I contacted them multiple times through email and the reply came only one time, asking me to check the local post office. I checked my post office and informed them that they do not have my package. After this no reply came.
My order number is AN17F19F0323-X6PNM1
My email is *******@gmail.com
I want my money back and I will never do any business with you. It was my mistake to not to read the reviews. If I had read them, I won't have bought the items.

Very great experience with the seller, bought a drone and worked perfectly after I had to solder a loose wire.

Great shipping to South Africa, within a month.

I'm very pleased with Tomtop. I have a few orders from them. They were all delivered quickly. The goods correspond to the description.
I recommend Tomtop to everyone!

I have Experience with tomtop because has fast shipping, and good condition.
I hope to continue working with this company, because the attention is of very good quality

Guys, please do not order. I wait for a month for my product and still not shipped yet.

Dont know if they have the product or still in progress of making it. Please do not get fooled.

I sent a defective drone on 12/20/17. Expecting delivery is 12/27/16. Tracking number: 9534 6143 4058 6354 0458 09. I want my refound. My order number "No. **************9782-H2.

Good quality products for the price paid and trustly good shipping time even coming from far away.

Bought some guitar instruments and lightning FX and got really complained

I purchased a floor cleaning robot from this company. Even after multiple email exchanges with customer service, Tomtop.com has done nothing to make this right. They even refused to post my Tomtop.com review of this product.

Below was the email that I sent along with a picture of the damaged box and a video of the device malfunctioning.

Email Title: Numerous Issues with Tom Tom Order AA18I04Q5926-E0Q6K9 *******

Hello, I wanted to report three issues with this order:

1) Please see attached. The box was packaged in a paper envelope without an exterior shipping box. The product's box was greatly damaged in shipping and handling as pictures.

2) The product is not as described. No charging cable came with or can be used with this device, as pictured. This model does not have a plug-in socked and three AA batteries are required.

3) Upon first use, the product went almost around my kitchen wood floor around my island. 3/4 the way around it stopped moving and just vibrated in one place.

Please assist?

I ordered wireless cameras from them and they work great! The price was amazing and the quality is excellent! They shipping was faster then I expected as well! I would definitely recommend this site!

This is a Chinese company and poor quality sales of China, I was a victim of them, when I buy their goods but can not use it and they did not care about the loss of customers, you remember carefully when buying this company of China

Where is my order? I have been waiting for longer than a month! The site said 7-20 business days! Please track my order: BA17I28H2010-G7BURZ. Very disappointed!