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TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TomTop most frequently mention customer service, tracking number, and credit card problems. TomTop ranks 5th among Wholesale sites.
This company responds to reviews on average within 3 days
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars
Very cheap prices for many photographic and electronic devices, good packaging and fast shipping! Recommend!
Date of experience: October 4, 2017
You just need to order, pay and wait.
I received everything in max 1 month and all things are working or are good looking.
Thank you
Date of experience: February 20, 2017
Arrived in UK in super quick time and is a great drone for a bargain price. (Now have to pad this review out to make it to one hundred characters).
Date of experience: June 23, 2017
Everything ok, payment was running properly, fast delivery. Goods well protected. I hope more such orders.
Date of experience: June 17, 2017
I ordered a Mvic Pro and exactly after 150 days it arrived at me. This is best deliverytime of all orders to China I got.
Date of experience: August 22, 2017
Ordered Infrared Induction Drone Flying Flash Disco Colorful Shining LED Lighting Ball Helicopter Child Kid Toy Gesture-Sensing quite usefull toy for childrens indoors reacting on gesture
Date of experience: February 14, 2017
I recomend this site, work very well.
Best understand, work hard. My purchuase is in, good products facility on credit Cardoso, visa, payPAL etc.
Date of experience: April 30, 2017
I have received my orders in a timely order, with no problems. I will buy more from them in the future.
Date of experience: July 24, 2017
Great store. I bought here I received fast and safe. I'm happy with Tomtop's services.
I will definitely continue shopping there.
Date of experience: July 27, 2017
It was my first order and I'm amazed with the shipping time. Tomtop has a very fast shipping and good prices.
Date of experience: September 9, 2017
The amazing electronics site is distinguished from the other sites with great prices and wonderful ways of payment and shipping methods
Date of experience: September 14, 2017
The best site for buying stuffs in general, they usually ships the orders in 24-48 hours. It can't be better. =D
Date of experience: October 15, 2017
Everything is fine. Shopping in TomTop is very easy. If you have any problem, support will help you to solve it.
Date of experience: October 9, 2017
Good stuff and reliable merchant, my order always come with save and just like i want, and the price is awesome
Date of experience: October 8, 2017
Low prices, fast delivery, quality goods. Orders received were well packed and came in order. I will order again.
I recommend
Date of experience: September 30, 2017
Everything arrived on time and was easy to find on the website. I will be using their website much more often!
Date of experience: September 30, 2017
Hello has all I commanded an article to tomtop the delivery was very fast I am very satisfied with this store
Date of experience: April 4, 2017
Tomtop delivery my parcel very faster im very satisfied only 25 days i receive my bought. So nice... thanks Tom top
Date of experience: June 26, 2017
I've a problem with my order, but it's solving now. Emma was a good attendant, and help me with i need.
Date of experience: June 28, 2017
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
Dear customer, thanks for your sincerely review and we are looking forward to the next cooperation with you!