- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TomTop most frequently mention customer service, tracking number, and credit card problems. TomTop ranks 5th among Wholesale sites.
This company responds to reviews on average within 3 days
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars
Bom preços acessiveis devia melhorar o sistema de rastreamento das encomendas.
Pois algumas vezes vc fica sem noçao de quando vai chegar
Date of experience: September 26, 2017
Ho ordinato vari oggetti, che corrispondevano a quello pubblicizzato dal sito, l'unica nota dolente e che per averli passa circa un mese.
Date of experience: October 23, 2017
Excelente tienda donde poder comprar debido a la rapidez en entrega y variedad de artículos a muy buenos precios.
Totalmente recomendable!
Date of experience: July 22, 2017
Tres bon service. Pour annuler une commande passée par erreur, aucun souci. Tout se passe bien et très bon prix pratiqués!
Date of experience: July 19, 2017
Bonjour,
J'ai eu une très bonne expérience sur le site Tomtop, je recommande ce site en comparaison avec les autres sies
Date of experience: August 7, 2017
Melhor site para compras amoooooooooooooo esse site, amei o envio e chegou rapido, agradeço pela boa equipe de vendas, produto excelente
Date of experience: September 4, 2017
Experiencia muy buena. Pedido correcto. Tiempo de espera adecuado. La hamaca era como la había visto en internet no hubo sorpresas
Date of experience: September 2, 2017
Ótimo site de compras. O item veio conforme anúncio, não houve atraso na entrega e o preço que é super interessante.
Date of experience: September 10, 2017
Excelente site para compras, com alta esquema de proteção ao cliente, comunicação com o vendedor sempre ativo, sem fugir das responsabilidades.
Date of experience: September 1, 2017
Todas las compras que he hecho en esta tienda han sido un rotundo éxito. Sin problemas y a un precio estupendo
Date of experience: September 25, 2017
Comprei recebi tudo certo, espero comprar embreve, precos muito bom rapidez na entrega, entao estarei compradno embreve pois gostei do site
Date of experience: September 12, 2017
Ottimo prodotto e ottima comunicazione, inoltre si puo' seguire tutta la transazione direttamente nel sito e verificare i tempi di attesa
Date of experience: October 12, 2017
Installation Plug & Play.
Fonctionne très bien, nuit comme jour.
Portée un peu limitée la nuit (maxi 10m).
Rapport qualité-prix imbattable.
Date of experience: October 7, 2017
Me encantó el collar que compré. Justo como lo describía y llegó sin problemas. Sin dudas volveré a comprar en Tomtop.
Date of experience: October 16, 2015
Es un buen vendedor. Ante un contratiempo, se preocupa para que el clente quede satisfecho. Mi experiencia ha sido positiva. Gracias.
Date of experience: February 14, 2017
Rapidez y todo correcto
Sobre el producto, una cámara sport, 4k a 30fps. Calidad muy aceptable y por menos de 20.
Date of experience: April 4, 2017
Me llego un celular en menos tiempo de lo esperado gracias a esta maravillosa pagina la recomiendo es fácil de comprar
Date of experience: May 15, 2018
Ha llegado bien, es pequeñito y con cámara wifi, el envió a sido rápido...
(¿) Tienda muy recomendable, 100% (¿)
Date of experience: August 21, 2017
Site de compras muito bom, bem elaborado e sem contar num excelente atendimento pré e pós venda. Pode compra... Recomendo
Date of experience: August 15, 2017
Ottimo sito, prezzi imbattibili e qualità, un po lenta la spedizione, ma penso sia normale per abbassare i prezzi. TOP
Date of experience: September 7, 2017
Site com preços imbatíveis. Só precisa melhorar o pós venda e ser mais rápido para envio e confirmação de pagamentos
Date of experience: September 13, 2017
Es una maravilla! Me encanta! En algunas ocasiones he comprado algo con ellos y no he tenido problemas! Todo bienn.
Date of experience: September 17, 2017
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
