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TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TomTop most frequently mention customer service, tracking number, and credit card problems. TomTop ranks 5th among Wholesale sites.
This company responds to reviews on average within 3 days
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars
Han vuelto a mejorar, trabajan bien y rápido, varios productos pedidos con ellos. Y todo correcto. 100% - ok
Date of experience: August 12, 2017
Veel assortiment goedkoop en snelle levering ben blij met deze webshop zal deze ook doorgeven aan mijn vrienden
Date of experience: September 10, 2017
Produto chegou e estou muito satisfeito, durante a espera enviei alguns emails e todos respondidos em tempo curto.
Date of experience: September 1, 2017
Absolut Perfekt. Serious, schnell und sehr preiswert. Der Qualität der Ware ist super. Kann ich nur weiter empfehlen.
Date of experience: September 25, 2017
Produto muito bom, valeu cada centavo investido, chegou dentro do prazo estabelecido, muito bem embalado e sem avarias.
Date of experience: September 16, 2017
Ótima compra, rápido e confiável, recomendo o site, excelente qualidade, preço justo e uma variedade enorme de produtos.
Date of experience: October 3, 2017
Venditore professionale economico e puntuale i miei acquisti sono sempre stati ottimi affari e comprerò ancora da voi
Date of experience: March 23, 2017
Muy atentos en el servicio posventa
Mi envío se perdió y me reembolsaron el dinero de manera rápida.
Date of experience: November 12, 2018
He recibido todos mis pedidos antes de la fecha estimada y es realmente lo que se ve y tienen buena calidad y aun buen precio
Date of experience: November 5, 2016
Muito bom otimos preços, muitas promoção, produtos muito bem embalados. E sempre chegando como determinado pelo prazo
Date of experience: July 23, 2017
Ótimos preços e prazos compridos
Com facilidade de pagamento é com boas opções para pagar
Super recomendo
Date of experience: August 21, 2017
Até agora não tenho razões para não comprar aqui, todas as encomendas chegaram dentro do prazo previsto.
Date of experience: September 11, 2017
Muito bom site, confiavel engrega rapida e de qualidade podem comprar sem medo muito seguro super recomendo
Date of experience: September 9, 2017
He comprado varios articulos en esta tienda como moviles mochilas y varias cosas y siempre todo bien
Date of experience: September 12, 2017
Loja Muito boa. Até o momento nunca tive problemas com a loja.
Resposta rápida, aguardando meu produto
Date of experience: October 16, 2017
Sitio web fiable con posibilidad de tener almacenes en tu propio pais, con lo cual, rápido.
Saludos.
Date of experience: April 17, 2017
Materiale sempre corrispondente alle specifiche date, spedizioni rapide e supporto eccellente, ottimo rapporto qualità/prezzo e tantissime offerte
Date of experience: July 3, 2017
Umas das melhores loja da atualidade! Bom atendimento! Envio rápido! Recomendo a todo mundo! Tomtop é 10! Vamos comprando que essa loja é show!
Date of experience: August 7, 2017
He comprado muchas cosas y de valor en esta tienda y siempre todo correcto, tarda 3-4 semanas, tienen buenos precios y aveces ofertas irresistibles
Date of experience: August 5, 2017
Gosto muito de fazer compras aqui... gostei dos produtos e das informações contida neste site, alem de ser rapído na entrega e no ratreamento...
Date of experience: August 30, 2017
Hasta hoy todas mis compras han llegado antes de lo esperado. En TomTop encuentro en algunos articulos precios más bajos que en la competencia.
Date of experience: September 27, 2017
Satisfait de mon achat: délais annoncés respectés, produit conforme, prix intéressant. C'était mon premier achat sur ce site, et je ne suis pas déçu.
Date of experience: February 14, 2017
Produit à bas prix en provenance directe de Chine. Au top. Plusieurs commandes passées à ce jour et les commandes ont toujours été honoré.
Date of experience: June 11, 2017
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
