TomTop

The experience was really good, only with one minor issue. I bought the product at a great price, and I received it in the scheduled time. The outer case was slightly damaged, but fortunately the product inside was OK.

My company did extensive research looking for a good, reliable, easy to work with, drop shipper and we found TomTop. We have been in the drop shipping business for over two years and this is one of the most difficult aspects of the business, in our opinion, and TomTop was truly a blessing and is a blessing to our company! We recommend that you always research the companies you are looking at and we definitely recommend this one!

Hi I ordered a drone from them had a problem from the outset. I contacted support they just gave me the same answer all the time. They said that they would refund me and that they applied for a refund and that I should look at my account in 1-3 days. I email them again after three days and I get the same robotic answer. Over and over again. Support is helpful to a point, but should you "raise your opinion" about the matter then they become rather rude. This is a not go for me. I will not do anymore business or risk my money with them any longer. I have three other items that I ordered beginning of the month but have not seen them as of yet. If I send an email to them at 12:00 their time due to timezone I only receive a reply the next day. Do not even expect an answer from them again the same day.

I ask that anyone who has been victim to the promises please dispute and log cases against them. We need to make a stand against those who take advantage of the internet for dishonest gain.

Ordered electronic Nov. 28th. Couldn't get hold of anyone there via phone or get them to respond to emails to track order. They sent email saying item was shipped on Dec 5th via ups' unicycle courier with a bogus tracking #. Called ups. They had no record of the shipment. Had to dispute charge with my bank... all the while... still no package!

I had made a purchase from France in order to get a oneplus 3 and i was delivered on time, the package was well protected :) my experience with the site was good, i think i will purchase from them again :)

I bought a product from Tomtop 2 months ago. They shipped my product after 25 days and they sent me the wrong product. The main office is in China. They couldn't replace my product until I ship back the wrong one at my expense. They don't reply to email right away, they reply after 3 or 4 days with bad English. In a few words, don't by from Tomtop, they are thieves.

Ordered Squishy toy from the site. Absolutely loved the product. But apart from the product, I was amazed to see the kind of customer service provided, prompt and to the point. The query was answered within a day with relevant answer.

After almost 90 working days I'm still waiting for my package. The customer support doesn't answer most of the time, and when they do, they have a single and only answer - the tracking number which gives nothing! The promis that I will recieve the package until 20 business days. I'm still waiting. The only advantage is that they're working with pay-pal, so finally, at the end, you'll get your money back. Stay away from TomTop.com!

Excited by the "Rechargeable Portable Bladeless Fan Handheld Mini Cooler" because it was bladeless & rechargeable. Unfortunately, it got lost in the mail. I contacted TomTop and they refunded me promptly.

I am happy with TomTop's response and would buy from them again.

I made only one purchase and was surprised with the speed of delivery of goods and high quality of packing - no damages! Goods - high quality and it is inexpensive.
At once I subscribed to the newsletter of TOMTOP, now I'm aware of all novelties and actions. The team of shop is credible!

Tomtop carries an amazing number of products of very good quality at very low price. The shipment takes a little long time but most of the time it is free, setting a very interesting ratio price/quality.

I bought a helicopter kit that is missing parts and can't even get them to answer my emails. My guess is they are over whelmed with pissed off customers or may just not care, or both. They are really bad! From 0 to 10 they get a zero.

Continue to wait... no communication from company, no response to e-mails, no answers the phone. Automated responses from Facebook messenger, auto bots on this site, a feel totally disrespected as a consumer. They have had my money since the 8th and it my order just sits in processing!

The tomtop website is easy to use. The product I bought (a mobile) has good quality and is working beyond my expectations.
Before my product arrived I had some trouble tracking my order, though.
When the product finally arrived my fears were dissipated.

I love this site because the products are of excellent quality and the customer service is very friendly and available with the problems! Tomtop is a website that I recommend because I bought there and have unbeatable prices and speed of delivery is very good!
Highly recommended!

I have not received the goods!
The goods were paid for, but I received neither parcels nor refunds.
Be careful with this store.
They promise a lot but do not do anything.
Want to risk your money?
You can be among those for which the store reimburses losses at discounts.

I have been shopping with Tomtop for 5 months now with no problems. Shipping takes 4 to 5 weeks from the China warehouse to the United States, just over a week from the Los Angles warehouse. Can't beat prices when there on sale. I have been buying Nexbox A95X 6.0 media players for myself family & friends. Also bought a LED projector for my son.

Item received is not as Photographs on site. They are not genuine L. O. L. Series 3 Confetti Pop Full Case of 18 Outrageous 9 Layers Surprise Ball. The are three separate Boxes sellotaped together not the one as shown on their site. And the colour wrapping of the item is different. They are not by MGAE and below the barcode it state 2018 Lovely Cute Little. These are fake

Tomtop is the best store online to shop of safe way, so much well then the prices that this drives website they are very economic to the hour to buy for internet an one belonging to the cheapest worldly stores online the quality of the customer service to say, you are excellent, they are even very attentive to the hour to pay if something happens they help you to process your order of the most immediate way. The quality of the products, she is very good. The sizes, music similar to the European for what you move to easier the hour to shop. Okay nothing that to say is excellent page. The one thing that they have to improve is the variety of products. Good day

The tomtop.com ordered from a phone (Apollo Lite). I was free of injury. I got what I ordered. The delivery was 2-3 weeks. The phone works very well to this day. I bought it on the market at the best price. Too bad I did not expect him to have 1-2 weeks because after they released the Apollo Vernee phone that can do more, but what I was worth the price.

Purchased a portable ac unit from them and three weeks went by and didnt get any notifications of shipping. Emailed them and they said it was a bad batch so it was taking longer, ok, well waited three weeks more and finally got a tracking number. Tracking number was not able to be found on the site I was given and figured I would be out my money anyway. Finally showed up and the box was missing pieces. I emailed them and they kept giving me the run around finally saying (a week and a half later) that they would forward my concern to the right department... but I had to email them back in 48 hours to discuss!? What the crap. Still not resolved.

When you're out shopping for gadgets, you're looking at all the shops out there, Mainly for good product collection and prices.

And that's what happened with me when I was out shopping for my gadgets. TomTop came up and I loved the collection and competitive prices they had. I bought a FPV quad, for a price which no other seller had. And the quick delivery topped up the service even more. Where other sellers take up to even 30+ days, TomTop's delivery guys delivered it in less than 30 days. I was Impressed.

Good collection of Items, competitive prices and a good support desk makes TomTop a top end competitor.

You can't go wrong buying from these guys.

Have fun shopping.

Unbelievable! After I wrote a review out of outrage of a Tomtop dashcam they offered me a $2, $3 or a $5 coupon if I write positive reviews on 1-2-or 3 websites of them! Hey Tomtop! I still have the useless garbage dashcam! After 2 emails I never heard of you scumbags! Where's my refund?