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TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TomTop most frequently mention customer service, tracking number, and credit card problems. TomTop ranks 5th among Wholesale sites.
This company responds to reviews on average within 3 days
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars
I bought some things and all are good, I'll use it again if I see some promotion of any kind. Hope the opportunity will arrive soon
Date of experience: February 14, 2017
Excellent delivered the product on time, the way it was promised I recommend it, for those who like to buy good products at a fair price.
Date of experience: December 23, 2017
Just command on Tomtop. At first i hesitated but i finally commanded. Great professionnal delivery. I recommand Tomtop for the fast and serious drlivery
Date of experience: September 11, 2017
Thank you Lisa for finding a solution very quickly. I think you can buy with confidence at TomTop.com.
Date of experience: August 4, 2017
Great prices, package delivery and product itself. Great variety of products, very satisfying. I hope make deal again.
Date of experience: August 24, 2017
Buy some items and they arrived as per the description, recommend the purchase, just need patience to receive.
Date of experience: August 21, 2017
Great Website to Buy
The products match the description, fast shipping. Could be faster on answers your clients.
Date of experience: August 19, 2017
Nice prices! And you can choose the country of shipment (european country or china) for an affordable cost.
Date of experience: September 11, 2017
Thank for is Client, my purchases are always satisfactory, very choices, not very expensive, i like too much
Date of experience: September 6, 2017
An intuitive search engine, a fast-acting website. I recommend to people who are looking forward to the occasion
Date of experience: September 4, 2017
Excellent website of gadgets and novelties in high technology products, reliable I received my order fast and correct.
Date of experience: September 5, 2017
Great seller. In time, quality goods, best price. I received my purchases on time and a good condition.
Date of experience: September 5, 2017
Top recommended place to buy gadgets and stuff for your home. Fast delivery, safe package, top quality products.
Date of experience: September 2, 2017
Excellent value for money! Speedy delivery and excellent customer service, I would return again, can't recommend them higher.
Date of experience: September 24, 2017
I buy on tomtop 20 items. Every time i have excellent experience!
Good communication, fast shipping! 5 stars!
Date of experience: September 15, 2017
Awesome store!
Great opportunities on flash sales. Prices top!
Very good experience with this store.
Recommend a lot.
Date of experience: October 13, 2017
One star is ashamed. Slow shipping dumb answers. November 23,2016 Order ~ Arrive February 9,2017 Really really... Angry.
Date of experience: February 14, 2017
Great buying site! I'm using it every few days. Great deals. Fast shipping. Unlimited variety of tech products.
Date of experience: April 6, 2017
TOMTOP is where I get the coolest gadgets! They sell anything you're looking for I got a new car stereo basically for nothing and I'm loving it! Thanks TOMTOP!
Date of experience: April 6, 2017
I have bought in the company for several years and never had any problems. Excellent company. Highly recommended.
Date of experience: July 24, 2016
Was an amazing experience shopping from tomtop.com
Great site easy to navigate through, great prices and good shipping
Date of experience: May 4, 2017
Packages take longer than advertised, but they eventually they arrive and the products are what you paid for.
Date of experience: May 22, 2017
I have already purchased many things, and they all delivered on time. Plus the prices where the lowest!
Date of experience: July 4, 2017
I have already bought several objects and always with high quality and great prices.
Nice place to shop.
Date of experience: July 14, 2017
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
