TomTop

The price was great, the delivery was very fast, I've just fallen in love with this shop. I can recommend it to everyone. :)

TOMTOP filled my order and shipped it within 2 days of my placing the order. I highly recommend them for any hobby or electronic item you may desire.

Ordered this to be here by Easter. Paid for expedited shipping to make sure it would be here in time. After not receiving a tracking number, I contacted the company and they stated the supplier had not sent enough. I asked for a refund for the difference between standard shipping & expedited shipping. Was offered the equivalent of $2.00. I paid $19.20 for shipping, standard is $7.00. On April 2nd, DHL called me get my name and address. The package was addressed to Florida, Florida and the zip code. Plus they put my phone number on the outside. Finally received it on April 4th. Opened package and it is damaged. They had put no packing around the item and the handle broke. Was thinking of keeping if I could get the full shipping refund. Still would not refund more than $5.00. Filed a claim through Paypal and they then offered more of a refund. By then I was fed up and didnt want the item at all. They offered $20 refund, but as I stated I didnt want it and wanted to return it. Escalated the claim and submitted pictures I had taken upon receipt. PayPal ruled in my favor, but it cost me $53 to return. I did get most of that back through Paypals Return shipping refund policy. Now just waiting for refund from the company. They just received the item back on the 12th. Will see how long it takes to get my money back now that they have their item back. Cant leave reviews on their site once they no longer have the item.

Rubbish service! I have been waiting for my item almost a month and still nothing. Dispatched item only when ask about the status of my item.

HII TEAM TOMTOP

AM YOUR NEW CUSTOMER MY ORDER ID IS AN18A07G3554-UKH9WT AM FACING ISSUES IN YOUR UPDATES I ORDERED MY DRONE ON 7/1/2018 AND STILL ITS SHOWING ORDER IS IN PROCESS PLEASE SOLVE MY ISSUES AS SOON AS POSSIBLE AND MAKE A HEALTHY RELATIONSHIP FOR FUTURE THIS DRONE IS ALSO FOR YOURS BENIFIT I HAVE A TECH YOUTUBE ACCOUNT AND I WANT TO SHOW ALL THE SPECS OF UR DRONE AN UR SITE SO ITS A GOOD DEAL FOR UR PROMOTIONAL ACTIVITY IN INDIA PLEASE PLEASE PLEASE DELIVER MY DRONE AS SOON AS POSSIBLE AND REVERT ME ALL THE DETAILS

THANKS

Good offers and many deals to do. I love buy wyth this app. Sorry for my english un spanish. My buys are -action cam ok-wifi drone ok

Constantly buy on this website and I love it.
One of the latest purchases was DJI mavic combo at a price $ 100 lower than it is sold everywhere.

Tomtop has excellent prices for quadcopters. I have already ordered several drones there and they all came fine so far. I recommend To top.

I have bought a nice gimbal "Smooth-Q" at Tomtop. Very fast delivery and good product price/quality ratio. Have to understand how it works now!

I order 3 items week ego. And not has. Even ship yet.
This is oweful. It's the second time that I get my shipment after 2-3 weeks

This HUD works perfectly at the first conection! Thanks! It looks very good and easy to instal. A lot of people asking me what is it?! That nice!

Made a purchase of Original Walkera Runner 250 Advance GPS Backpack Version 8 FPV Drone with DEVO 7 and 1080P Camera/OSD/GPS RC Quadcopter 12/26/15. Granted, there were probably delays with such a mad rush for Christmas Holidays. Promised delivery in 7 to 10 business days. However, that does not excuse the fact they have my money and ABSOLUTELY refuse to update me on my order. I have sent thus far too many emails and nothing in return. Even email thru PayPal. DANGER! Do Not Purchase ANYTHING From This Company!

@tomtopfans WORST EXPERIENCE EVER! Shipped defective product and expect me to pay shipping back to China for refund. Oceans of nonsense worthless emails F- BUYERS BEWARE!

Touchless thermometer is off more than 4°F. They won't work with me to correct the problem.
Worst company from China virus. Would advise not to buy!

I paid for an item I never received even after 5 months. They wouldn't refund me either. Don't use it ordering from south Africa.

Animal deterrent bought on transaction number 1XR*******684S was received FAULTY and never worked.

TomTOP REFUSE TO MAKE A REFUND

Dont buy from them THEY are rouges AND swindlers

Tomtop is one of the best online shops.

My experience was absolutely perfect. My order dispatch very quick and arrived in excellent contition!

Ordered 2 k110's at tomtop. They came pretty quick the process was easy. Service and response to email is fast. Product is awesome

... could be better in prices to beat the concorrency. Sometimes I buy from another sellers cause they have best prices with quality.

This was my first purchase. Low price and fast shipping, I'm very happy. Tomtop is very good shop. Thank you for a shoping.

Very poor customer services selling defective products at low price, you pay for what you get.
Bought a gimbal from them, all was good arrived in good time, tracking ok be it a day or two behind product looked good and worked ok, problem started when using app on first mobile device could not update, use the motion tracking function and virtual joystick of centre, everything else ok
On second much the same all setting reset when you exited the settings
On third device could update but could not calibrated same as others but lost bluetooth connection.
On forth all seemed to work ok but the update function did not work.
I can live with that as I did not buy it for app based usage I bought it for the connectivity.
I then I tried to connect to bike using the 1/4 screw attachment and the one was just a lug and no thread.

Very disappointed as this was the main reason I purchased the item and I had already paid out on a mount for the bike that was a perfect design to hold the gimbal firmly in place and would work a treat.

Contacted tomtop to report the issue and this is where the fun begins you now enter what feels like the twilight zone where the emails just keep going round in circles
First they will tell to just get it fixed or how much to fix.
You say this could damage item.
Then they will offer you refund of £10, you except the refund but then they tell you They will give you a full refund send it back at your cost,
You say that's not financial benefit to me,
They then may up the refund to larger amount you say well thank you,
Then they will tell you that you are covered to send item back,
You say are you paying for that, and how can I trust you will refund me.
They then say email us in 5 days

On looking into what they do this is a common practice to stall as they now probably have seen I have taken it up with paypal and once it goes past the cut off date you are not covered.

My experience is small to some of the horror stories I have read, so do yourself the worry and stress stay as away, far far away and read the reviews.
But dig deep trust pilot shows 4 star but that is what tomtop say.

If this helps to save one person or a few people from making a mistake then I feel Happy

Good service, everything went well. Before buying I contacted with support to ask about their product. They answeared immediately. I am satisfied.

Very fast shipping, exelent service, my oder was send for three days. You can get good discount if you use this site