TomTop

Part of my order was left out and I got no response from them at all! This went on for more than 2 weeks, I emailed them, filled out customer service forms 4 times and still got no response from them! They took my money and I had to go thru paypal to get it back! Once they have your money, they don't give a crap about you! I am sorry to say, I have told friends about this site! Don't order from them! Chinese rip off site!

My order has never arrived and I expect it never will. They graciously offered a refund when I send it back which would be a neat trick as I've never received it in the first place. Anyway, I dare say the refund is a whole lot of bull like everything else about these fifth rate scammers.

But what he says? I will have contacted you at least 20 times a reply,?!
I want to get around...!
After more than a month I had a refund without knowing why?
After you told me you did not have the product! Then that post has lost it, finally that being a battery you can not ship?! Still more absurd!
So tell me how and with what courage would you recommend a company so miserable...?

Great service, great prices and fast delivery to my place with electronic and other gadgets.
I have done several markets and I am very pleased except electronics saw that arrived in my hands but also by their quality until now to write your work properly and have not any problem.

At the beginning I was a little cautious but then i decided to make a purchase from TomTop. I must say that i received exactly what i ordered with a slightly delay. In fact i received a remarkable camera and was delivered to me with all its accessories.
Furthermore before order i had contacted with customer service a couple of times asking information about the product. They responded immediately the same day or at least the next day sure. So i my opinion is authentic!
I will continue to shop from TomTop because of competitive prices and a fairly number of products as well as their originality of them.

I purchased a bluetooth fold-up keyboard. I could not find a suitable item elsewhere. It works fine. Tomtop have always looked after me over the years and I come back to them when I have a choice of suppliers. Tomtop's prices are competitive.

Well, I ordered a super cheap blouse at ebay, and later I checked them to see if they're good. So when I read these comments I started to panic, but believe it or not, I found it this morning in my mailbox, easy packed but the right product in the right size etc. so they did a great job and I think I would buy again at tom top! I live in w-Europe and it took 1,5 week to be delivered at my house!

Tomtop is an absolutely reliable partner with very good prices and assortment. Good support, friendly staff and always up to date with new products. I have already ordered several times and everything was delivered punctually.

My product arrived in 6 weeks; too late for Christmas. When it did arrive, it was not well-packed and the boxes for the products were completely destroyed, so would have been too embarrassed to give as a gift anyway. I will have to donate them to charity. Will not buy again. Seller did not provide reimbursement or concession.

Everything was okay at the time of purchase. Ordering is simple, payment is secure. Order tracking is ensured. The delivery is fast, the communication is appropriate. The product phone) is fully in line with the description, beautiful, flawless, works perfectly, packaging is aesthetic and safe. I am completely satisfied, I will buy TomTop at other times and recommend it on my own experience!

I had ordered a drone for priority shipping and I have not received any emails stating if it shipped or not! Every time I try to email them it won't deliver! I have tried to call a number but it quickly disconnects! I'm thinking this was a scam! I'll never buy anything online unless I know it's a legit site! I'm beyond angry!

I have bought several items already, I have 10 orders so far since Nov 2016 of approx. $100.00 each to take advantage of coupons and shipping if they are not included in the free shipping promo. I love all the items I bought. I compared them with big retailers in North America and their prices is only around 10-50% for the same product.

A shop full of cheaper goods than it offers to competitors. An advantage for European customers is a warehouse in Germany that offers a quick delivery time, but with a surcharge for postage. The goods are seamless, everything is fine, and you may also get a gift at the first purchase. The customer line and communication is excellent. I only recommend the store.

I have bought several items from Tomtop, including some very expensive ones, and I have always had a very good experience.

They are quick to post, and items usually arrive around 10 days after ordering (UK).

I have only had to contact them one time about an incorrectly formatted tracking number they emailed to me and they responded within a day.

In general Tomtop seem like a conscientious company and I will be using them in the future.

Purchased an Arctic Cooler which was a big mistake. It worked one day. They acted like they would stand by their product but it was just a run around. They wanted a video of it not working. Did that then they wanted to refund only a third of the price. We argued back and forth and I agreed to half. I do not recommend them at all. Would give them a zero if possible.

Total rubbish. Bought a guitar pedal from them, which arrived DOA. Approached them for replacement which they said would arrive within 18 days. 40 days later, no replacement. Emailed them. No response to emails. Submitted a paypal claim, got no response from them. 2 weeks later and still no resolution. A horrible buying experience. The annoying thing is this was all a relatively simple matter that any reasonable response from them could have solved!

Website clear and easy to find what you are looking for. Good description of products so you know what you will get, no hidden nor secrets. Shipment is done faster then I expected. I recommended them to my co-workers.

One of the reliable sites where you can order gadgets and electronic gear. What i have ordered matched the description and was shipped fairly quickly and from a EU warehouse which was very important in this case. I recommend.

My kids loved the spinners! They've already had them for a few days now and love them. The only issue was they were a bit hard to snap together. Other than that they have had nothing but fun with them! It has kept them occupied while in situations that are hard to sit still and concentrate, such as vehicle trips, church and just sitting. They were having fun mixing the colors between the spinners.

I ordered 2 mannequin heads and a long stand from them. Only received 1 heads and they said the can't shipped the other items is because they were foam items. I don't understand why I only received only one item and my whole order cost 66$ out of my pocket. There Customer service sucks. Will never order from here again. Do not by anything from here. But they are giving me a refund though

The product I bought from Tomtop was of a high quality and at a much reduced price to any other online store I visited. It arrived in record time (well under the estimated delivery period) and was well packaged. I will definitely use them again... soon!

Better quality products than the other "Eurasian" sites. Products are well packed for shipping, and free shipping on most products is GREAT. Relatively fast delivery, considering where stuff is being shipped from. I have been a TomTop customer for many years, and never had a problem.

I ordered from TomTop because they claimed to send the item from a German warehouse within 2-5 days for a higher fare. Total crap. The only thing that I ever received after 8 days is a tracking number for a parcel from Poland. The only help I got after a lot of back and forth from the support center was the hint to talk to my local post office and customs. I even did. Of course for no reason, as no package was ever handed over to UPS. So in the end TomTop sold a tracking number for a non existing delivery for about 400,- Euro. Quite a price for a sticker... Please make sure not to order from this shop. It sells nothing but air.