TopResume

I was emailed about twice per day by this company until I finally caved and paid for a resume rewrite. I was told that they would guarantee my resume would pass through the automatic scanners that many businesses use. And that I would get many more interviews. I was promised all sorts of great changes to my resume. What I got was a mediocre rewrite in which they basically reformatted it in an uninspiring manner and took out a lot of information. The writer was defensive and rather snarky when I sent my comments to her after the first version. She did the rewrite and didn't seem to put much effort into it. Her attitude was "I am the resume expert and I know what I am doing and you don't". I have been using it for several weeks with zero positive results. I would like my money back but all they promise is a rewrite. I don't think that would really change the outcome, which is that this resume is not better than what I was using.

I was pleased with the layout of my new Resume. It looks very professional. It easy to read and see the Areas of Expertise, Accomplishments, etc.
I was given the opportunity to provide additional information as the Resume was being written. The writer as very professional and helpful at all stages of the development of the Resume.

Any rating above 1 star is fake or paid for. The resume they provided was unprofessional and absolutely terrible. I have over 25 years of experience and they removed 15 years and all my proven accomplishments. Looks like a highschool student wrote. The formatting was terrible. I giant paragraph. Worst resume I have seen in a long time. They absolutely refused to refund my money.
Over 600 complaints with the BBB
BBB Rating: D+
Customer Complaints Summary
615 total complaints in the last 3 years

I came upon TopResume searching the web for resume writing advice. My current resume was not getting the responses I was looking for and I needed to advance my career. I thought it was sufficient, but after I submitted it to TopResume, an objective critique from Katie explained why it wasn't. I filled out their online survey and Louise sent my draft back within 2 days. She presented my resume in a polished, easy to read format projecting me as an achiever and not a "doer". I would not have been able to compose this on my own. It was just the basic service for me which was all I needed. I gave it 5 stars based on my own need and not the service as a whole. Thanks TopResume.

I always had my confidence on the resume I wrote. One day when I visited one random job site and there was a link on the side asking me if I wanted a free resume review. So I was thinking why not. How bad it could be. Less than one day the feedback came back. It listed a lot of points as to what was missing, what is the thinking from a recruiter point of view when they see my resume, and what could be improved. So I signed up afterword. As it turned out that is the best investment I have ever made. The resume writer turned around so quick and the result is stunning. I am so happy. I highly recommend the service.

I had 2 resumes written by TopResume... the initial one had the writer asking ME for additional bullet points; and then when I tried to find THAT writer, she was gone. Then, with the rewritten resume, she left out valuable years of experience that needed to be shown. You can't speak with the "writers" if you didn't pay additional fees! Neither one of these resumes are worth the paper that they're written on. They used the WRONG style of resume first of all. They claim to know so much about writing resumes; however, they don't know the proper format to use. STAY AWAY! If I didn't have to give them 1 star, I wouldn't!

My resume was created by a professional several years ago but I found that the format was outdated. After getting my initial drafts from TopResume, I had to send it back a few times for typos, grammar, work history content, and the misspelling for one of my previous employers (YIKES!). The rep was eager to work with me and apologized for the re-writes. She ended up with a quality resume that has been noticed and downloaded by prospective employers and recruiters. I would recommend TopResume.