TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
I had my CV and cover letter revised by TopResume and in general I was satisfied with the result. At first, they left out some important part of my experience probably in order to fit the information in one page, but after some iterations this was solved. I wanted to include the information because in my opinion it was vital for the kind of work I am looking for.
The CV and cover letter were well written and well formatted.
Service took longer than I expected.
The response and turn-around time was impressive. I enrolled in the program on a Saturday morning and wasn't expecting a first draft until at least Tuesday. I had a first draft of my resume and cover letter sitting in my inbox in less than 24 hours! The communication with my writer was easy and each draft's turn-around time was quick. I am rating this service 4/5 stars because after 1-week of applying for jobs I still haven't received any call backs for an interview. [I know this isn't necessarily a reflection of the quality of service, just that my info. May not have been reviewed by employers yet.]
Top Resume has been a terrible experience for me. After receiving one very rough draft of a resume from my writer and immediately providing feedback, communication was ostensibly cut off. Days would go by and when I requested the latest draft, I was told I would receive it "soon." After about 2 weeks, and their deadline for feedback passing, I requested a refund because none of the deliverables from my order has been received. Their reply was that they provide "intangible goods" and therefore do not give refunds. I told them that a complete resume is a very tangible good and it had been delivered.
They continued to deny a refund and I have been forced to ride it out with my resume writer replying sporadically. It all feels like an expensive scam at the moment and customers appear to have no meaningful recourse when the product(s) they ordered are not delivered.
The resume looks good at first glance but once you read the content of the resume it's very disappointing. The person who did my resume didn't take the time to read the information I had given them about my previous work experience so everything was very vague because they didn't know anything about my pat work experience. I have not received an interview and it has been over 3 months. I had to pay someone else to do my resume and was able to get an interview within 2 weeks.
It starts with a free review of your resume, which is evaluated not only on grammar, layout and other visuals but on how recruiting bots scan and evaluate your resume. There are several packages to choose from and once you select and click the purchase button the fun begins. A response to begin the process begins within minutes. I answered a few questions, uploaded my latest resume then waited for them to select a resume writer. Within 24 hours my writer contacted me. Six days later I had my first draft. I had some questions, made some suggestions, and 1 day later I had the final product. The whole process was fast, efficient and effective. I love my new resume! I received the first contact with a recruiter and it was for something I would actually like... and it has nothing to do with selling insurance or telemarketing, not that those are bad, just not my choice. The document is editable so it can grow as my career grows.
Tony was assigned to build my resume, it went very well with totally open communication back and forth to create a top notch resume. I would recommend this service to anyone looking for a professional resume.
I had issues coming up with a suitable resume for Federal employment being that the experience they were looking for was nearly 20yrs old. I felt I would no longer be relevant. My writer took all my experience including current and put them all together. Worded said experiences in such a way that I was once again relevant to the job I am seeking. Thank you!
Alvin was incredible. He worked collaboratively with me from the very start, and responded to every question or concern I had with grace and patience. He provided context for his decisions, and respectfully challenged me when required. I am excited to see the response I receive from recruiters and potential employers regarding my optimized CV, Cover Letter and LinkedIn profile! Couldn't have done it without Alvin.
It was a week turn around (including the weekend!) and it came out so well, it makes me feel very confident. I feel that it sums up my career accurately and strongly. My resume definitely needed to be updated with new language and formatting, it looks fantastic.
Also had Jodi do my LinkedIn, and there were elements I was missing and it definitely benefited from a polish.
I feel better with the guarantee, too. I absolutely believe that if my new resume doesn't get my foot in the door, Jodi will rework it.
I'm a marketing communications professional by trade. I've had a resume for years that expresssed my experience. However, I didn't feel like to conveyed the message of me being a "rockstar!" Michael, from Top Resume, recreated my resume and did a fabulous job of selling my skill-set and experience. I've learned even English majors need a second set of eyes when selling themselves. I highly recommend that you reach out to Top Resume today. By doing so, you're rockstar will shine, too!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!