TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Florida
1 review
1 helpful vote
Follow Dino P.
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I had my CV and cover letter revised by TopResume and in general I was satisfied with the result. At first, they left out some important part of my experience probably in order to fit the information in one page, but after some iterations this was solved. I wanted to include the information because in my opinion it was vital for the kind of work I am looking for.
The CV and cover letter were well written and well formatted.
Service took longer than I expected.

Date of experience: August 16, 2016
West Virginia
1 review
0 helpful votes
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So far so good
December 15, 2016

The response and turn-around time was impressive. I enrolled in the program on a Saturday morning and wasn't expecting a first draft until at least Tuesday. I had a first draft of my resume and cover letter sitting in my inbox in less than 24 hours! The communication with my writer was easy and each draft's turn-around time was quick. I am rating this service 4/5 stars because after 1-week of applying for jobs I still haven't received any call backs for an interview. [I know this isn't necessarily a reflection of the quality of service, just that my info. May not have been reviewed by employers yet.]

Date of experience: December 13, 2016
Michigan
1 review
0 helpful votes
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Top Resume has been a terrible experience for me. After receiving one very rough draft of a resume from my writer and immediately providing feedback, communication was ostensibly cut off. Days would go by and when I requested the latest draft, I was told I would receive it "soon." After about 2 weeks, and their deadline for feedback passing, I requested a refund because none of the deliverables from my order has been received. Their reply was that they provide "intangible goods" and therefore do not give refunds. I told them that a complete resume is a very tangible good and it had been delivered.

They continued to deny a refund and I have been forced to ride it out with my resume writer replying sporadically. It all feels like an expensive scam at the moment and customers appear to have no meaningful recourse when the product(s) they ordered are not delivered.

Date of experience: September 8, 2020
Minnesota
1 review
0 helpful votes
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Very vague resume
March 3, 2021

The resume looks good at first glance but once you read the content of the resume it's very disappointing. The person who did my resume didn't take the time to read the information I had given them about my previous work experience so everything was very vague because they didn't know anything about my pat work experience. I have not received an interview and it has been over 3 months. I had to pay someone else to do my resume and was able to get an interview within 2 weeks.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2021
Arkansas
1 review
0 helpful votes
Follow Laurel G.
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It starts with a free review of your resume, which is evaluated not only on grammar, layout and other visuals but on how recruiting bots scan and evaluate your resume. There are several packages to choose from and once you select and click the purchase button the fun begins. A response to begin the process begins within minutes. I answered a few questions, uploaded my latest resume then waited for them to select a resume writer. Within 24 hours my writer contacted me. Six days later I had my first draft. I had some questions, made some suggestions, and 1 day later I had the final product. The whole process was fast, efficient and effective. I love my new resume! I received the first contact with a recruiter and it was for something I would actually like... and it has nothing to do with selling insurance or telemarketing, not that those are bad, just not my choice. The document is editable so it can grow as my career grows.

Date of experience: May 23, 2017
Canada
1 review
0 helpful votes
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Professional Service
October 8, 2016

Tony was assigned to build my resume, it went very well with totally open communication back and forth to create a top notch resume. I would recommend this service to anyone looking for a professional resume.

Date of experience: October 6, 2016
Idaho
1 review
0 helpful votes
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Excellent experience
April 7, 2021

I had issues coming up with a suitable resume for Federal employment being that the experience they were looking for was nearly 20yrs old. I felt I would no longer be relevant. My writer took all my experience including current and put them all together. Worded said experiences in such a way that I was once again relevant to the job I am seeking. Thank you!

Date of experience: April 7, 2021
Canada
1 review
0 helpful votes
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5 stars!
August 10, 2021

Alvin was incredible. He worked collaboratively with me from the very start, and responded to every question or concern I had with grace and patience. He provided context for his decisions, and respectfully challenged me when required. I am excited to see the response I receive from recruiters and potential employers regarding my optimized CV, Cover Letter and LinkedIn profile! Couldn't have done it without Alvin.

Date of experience: August 10, 2021
Washington
1 review
0 helpful votes
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I'll never write my own resume ever again
July 17, 2023

It was a week turn around (including the weekend!) and it came out so well, it makes me feel very confident. I feel that it sums up my career accurately and strongly. My resume definitely needed to be updated with new language and formatting, it looks fantastic.
Also had Jodi do my LinkedIn, and there were elements I was missing and it definitely benefited from a polish.
I feel better with the guarantee, too. I absolutely believe that if my new resume doesn't get my foot in the door, Jodi will rework it.

Date of experience: July 17, 2023
Ohio
1 review
0 helpful votes
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I'm a marketing communications professional by trade. I've had a resume for years that expresssed my experience. However, I didn't feel like to conveyed the message of me being a "rockstar!" Michael, from Top Resume, recreated my resume and did a fabulous job of selling my skill-set and experience. I've learned even English majors need a second set of eyes when selling themselves. I highly recommend that you reach out to Top Resume today. By doing so, you're rockstar will shine, too!

Date of experience: July 20, 2016