TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
TopResume handled my resume issues very well, bringing new life to my resume and nailing down a profession I can see myself following. The time taken to meticulously sort through my strengths and weaknesses shows how much the company cares about their clients. To add more fuel to this fire, the cover letter tailored to my resume fit perfectly, highlighting and showcasing so much new material and experiences I possess. I am very satisfied and will recommend this site to everyone I know.
Date of experience: February 11, 2016
I purchased a resume writing software to assist in composing a professional resume and cover letters.
After 3 months, I experienced little success with achieving interviews for my target companies.
1 week after investing in a resume/cover letter overhaul from TopResume I have received responses to schedule interviews with 3 national companies I recently applied for.
I recommend you not wait if you're seeking help with your resume.
Money well spent.
Date of experience: September 19, 2016
I haven't updated my resume since I worked in the same office for over a decade. TopResume really did a good job in creating and updating my new resume. It was keyword focus and looks so much better than my old resume. I only gave 4 stars because I was wondering why I didn't hear back for 3 days when I only have 10 days to make changes towards the end.
Date of experience: January 10, 2021
This was a very efficient and rapid process. I was very pleased with the final resume, which is significantly better than my original. The person who assisted me was responsive, cheerful and helpful. My only criticism was the over use of 'standard worded' phrases and paragraphs in all communications - it was less personal reading the same stock phrases in multiple E-mails. Other than that small issue, this was a good experience.
Date of experience: September 7, 2021
I have no regrets about using TopResume to give my outdated resume a fresh look. The end result was professional and well-organized (much better than what I could have done on my own), and the communication/feedback with my writer was prompt and equally professional-I absolutely would recommend this service to anyone needing to update their resume. Well worth the price I paid!
Date of experience: November 7, 2016
I purchased the Executive Package and my professional resume writer was Carey H. Carey was very professional, timely, reliable, responsive and accurate! The service is well worth the investment. I'm sure that I'll land the perfect opportunity as I present my resume and cover letter with immense pride. I also eagerly invite prospective employers to view my LinkedIn profile. Thanks so much!
Date of experience: August 5, 2016
I highly recommend this service. I really believe that they helped me to make it through the computer screening of my online applications so that a real person viewed my resume and reached out to me to schedule an interview. Both times I have used this service I was employed with a new company that I really loved working for within a month or less of them completing my resume revision. I am very satisfied.
Date of experience: August 2, 2016
I was taken in by the great website and solicitation letters. I was interested in using this service because the site said an expert in the field I was hoping to find employment in would review the resume and make sure the correct words that would snag the scanning machine were there. The revised resume was so generic as to be laughable. "A history of accomplishing goals," was my favorite line. Not only were there spelling mistakes but they actually changed the dates of my jobs. My impression is that these were sent overseas to someone who barely had a grasp of the English language. Infuriating.
Date of experience: July 6, 2015
I am a believer. My professionally crafted resume landed me not one job, not two jobs, but three jobs. They are all part-time, which I wanted so I now have the flexibility and the security of diversity. I am even receiving invitations to apply for jobs at additional companies.
I am very pleased with the skill and patience of my resume artist. He provided me with tool that Top Resume promised. Thank you.
Date of experience: February 25, 2022
I am very happy with the services offered by TopResume. I had availed their services to get a professional resume done and they did an excellent job of it. The team was professional, any concerns were addressed, comments were incorporated, all in a timely manner.
I would recommend their services to my friends and colleagues.
Thank you.
Date of experience: July 27, 2017
I was very happy with my resume BEFORE it was reviewed, but Emily Gardner offered many helpful suggestions to boost my confidence in providing the best resume possible. She brought to light many details I had never considered before. She was honest, professional, and direct. Now I understand how I was presenting myself through her perspective and able to enhance my resume based on her critic. I am very happy I took advantage of this service. Thank you so much!
Date of experience: May 8, 2019
I really needed help with a resume. The writer I received was great although she didn't sometimes get the point of my job descriptions correct. Anytime I emailed her, she got back to me quickly. Not sure the price was right for the final product, but we'll see how the resume does on a future job hunt.
Date of experience: November 15, 2016
When I started looking for jobs, I applied multiple companies online and got either rejected letters or just no response. I thought maybe my resume was not attractive enough for employers, so I registered the TopResume service online and they helped refine the format, rewrite the content. Now I started getting interview invitations. I am really happy.
Date of experience: May 24, 2017
Well, Normally when you pay for something, you'd like to see a couple or a few options. The person who helped me is J ( because that's the only name I have to go by) I asked J to provide a different layout or design but J insisted that the layout and design of the resume is fine.
Thats okay, but If Im a paying customer and I ask for something to change and you tell me "no its fine like that" then where is the customer service.
Nevertheless, Thank you. I'll keep what I paid for and move on.
Thanks again
Date of experience: June 1, 2020
My top 10% guy (which I paid over $400 for) was not on top of time constraints within his company and billing. I almost disputed with AMEX, go somewhere else.
Tip for consumers:
Don't pay for premium service.
Products used:
You suck.
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2023
The writer assigned to me did a fantastic job of overhauling my old resume. My version was too detail oriented. The writer took a step back and helped me portray with overall accomplishments and make things more concise. Great service - highly recommended.
Date of experience: October 27, 2016
TopResume did a great job of organizing and cleaning up my existing resume. There were some edit errors however after I pointed those out they were corrected. The end product looks great and I am very pleased with my new professional resume.
Date of experience: December 29, 2016
I already did a review on the site and it was detailed. I would recommend you look there. Look under Diane Jensen. I really enjoyed working with Andy W for my interview prep because he was genuinely concerned and interested that I do well. Tanya was the person who did the rewrite of my resume and she did a great job. I think she has too large of a work load because I paid $79 to get my resume back in 2-3 days and she didn't get it back in that time frame. Otherwise everything else was great.
Date of experience: March 16, 2022
My writer took time to get to know me outside of my original resume and cover letter. After receiving the completed work, I had an interview within a week, and was hired for the position. I highly recommend this service to everyone!
Date of experience: February 16, 2017
I had my resume written by TopResume. It took about a week. All corrections were made that I asked to be made. I have submitted to some positions and have been rejected already. Will try a few more before contacting the company.
Date of experience: May 16, 2017
I was recommended this survey via Governmentjobs.com. Melissa M. Is a great resume and cover letter reviewer. She helped me improve my resume in such a way that I was able to list key accomplishments in my last two jobs. I never assumed that having key accomplishments would make a difference in a resume, yet it has helped. I have been offered many jobs since I improved my resume, cover letter and LinkedIn profile. I highly recommend this service to anyone looking to improve their careers or change jobs.
Date of experience: June 7, 2017
I am grateful for finding Top Resume! It was and is a great choice for someone, like me, who needed a complete revamp of my career profile. I am looking forward to the results I anticipate on achieving from the updated documents!
Date of experience: June 6, 2017
Experience was great. Diane was able to focus on what stood out the most with my original resume. She was able to sharpen my summary and job description using actions words that I would have never thought that made a huge difference.
Date of experience: February 9, 2022
They closed my order today without me approving the final files. Overall I am not happy with the whole experience and I wish I had hired someone on Fiverr or Upwork to do this for me. While placing this order I didn't notice I only have 8 days to finish this project. Usually, depending on the package you purchase you have a set number of revisions in similar services. Things got very busy this week at work for me and I wanted to have my brother's input on my resume as well. When I asked for more time from Top Resume they told me I have to pay more. It has only been a week and I had only received 3 drafts. I don't believe I overused the service or took too long, I believe what they are charging is overrated for the service. The communications with my writer were very professional but unfortunately, I don't think they even looked at the job description I attached. They used very good vocabulary in the resume but sadly, I still have to hire a writer to help me finalize my resume.
Date of experience: October 23, 2020
My resume was given a complete make-over. It was improved in every way. I have many talents (just ask my resume!) but resume writing was not one of them. You really need to be able to toot your own horn to make a good resume and I find that very difficult. Having a writer ask me for specific information made it easier for me to answer and in turn them to write what they considered your strengths. I am proud of my resume now. I have been working on internalizing it peaks for my own sales pitch when I make it into the interview process. I did have one hick-up with the first writer for my resume. They became unavailable after a couple of days working on my resume. But before I knew of any trouble TopResume had informed me of the trouble and liked me with another writer who provided my resume by the deadline. I did not feel shuffled off onto someone. I felt she did a really good job and was very attentive to what I wanted. Definitely 5 stars.
Date of experience: January 9, 2021
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.