TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Arizona
2 reviews
1 helpful vote
Follow Holly W.
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I was very happy with my resume BEFORE it was reviewed, but Emily Gardner offered many helpful suggestions to boost my confidence in providing the best resume possible. She brought to light many details I had never considered before. She was honest, professional, and direct. Now I understand how I was presenting myself through her perspective and able to enhance my resume based on her critic. I am very happy I took advantage of this service. Thank you so much!

Date of experience: May 8, 2019
Florida
1 review
6 helpful votes
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Typical Customer Service
July 1, 2020

Well, Normally when you pay for something, you'd like to see a couple or a few options. The person who helped me is J ( because that's the only name I have to go by) I asked J to provide a different layout or design but J insisted that the layout and design of the resume is fine.

Thats okay, but If Im a paying customer and I ask for something to change and you tell me "no its fine like that" then where is the customer service.

Nevertheless, Thank you. I'll keep what I paid for and move on.

Thanks again

Date of experience: June 1, 2020
Georgia
1 review
0 helpful votes
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New and improved resume
February 9, 2022

Experience was great. Diane was able to focus on what stood out the most with my original resume. She was able to sharpen my summary and job description using actions words that I would have never thought that made a huge difference.

Date of experience: February 9, 2022
Washington
1 review
0 helpful votes
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My resume was given a complete make-over. It was improved in every way. I have many talents (just ask my resume!) but resume writing was not one of them. You really need to be able to toot your own horn to make a good resume and I find that very difficult. Having a writer ask me for specific information made it easier for me to answer and in turn them to write what they considered your strengths. I am proud of my resume now. I have been working on internalizing it peaks for my own sales pitch when I make it into the interview process. I did have one hick-up with the first writer for my resume. They became unavailable after a couple of days working on my resume. But before I knew of any trouble TopResume had informed me of the trouble and liked me with another writer who provided my resume by the deadline. I did not feel shuffled off onto someone. I felt she did a really good job and was very attentive to what I wanted. Definitely 5 stars.

Date of experience: January 9, 2021
Idaho
2 reviews
0 helpful votes
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Nice rewrite of my resume
December 31, 2016

TopResume did a great job of organizing and cleaning up my existing resume. There were some edit errors however after I pointed those out they were corrected. The end product looks great and I am very pleased with my new professional resume.

Date of experience: December 29, 2016
Maryland
1 review
0 helpful votes
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Disappointed
November 22, 2020

They closed my order today without me approving the final files. Overall I am not happy with the whole experience and I wish I had hired someone on Fiverr or Upwork to do this for me. While placing this order I didn't notice I only have 8 days to finish this project. Usually, depending on the package you purchase you have a set number of revisions in similar services. Things got very busy this week at work for me and I wanted to have my brother's input on my resume as well. When I asked for more time from Top Resume they told me I have to pay more. It has only been a week and I had only received 3 drafts. I don't believe I overused the service or took too long, I believe what they are charging is overrated for the service. The communications with my writer were very professional but unfortunately, I don't think they even looked at the job description I attached. They used very good vocabulary in the resume but sadly, I still have to hire a writer to help me finalize my resume.

Date of experience: October 23, 2020
Florida
1 review
0 helpful votes
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Not Sure
May 18, 2017

I had my resume written by TopResume. It took about a week. All corrections were made that I asked to be made. I have submitted to some positions and have been rejected already. Will try a few more before contacting the company.

Date of experience: May 16, 2017
Canada
1 review
0 helpful votes
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I got my resume reviewed for free through glassdoor. They gave me good input that was very valid. Unsure if it will make an impact, but the review was very thorough and made sense to me. It was a really detailed review.

Date of experience: April 12, 2019
Louisiana
1 review
1 helpful vote
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Great service!
November 1, 2016

The writer assigned to me did a fantastic job of overhauling my old resume. My version was too detail oriented. The writer took a step back and helped me portray with overall accomplishments and make things more concise. Great service - highly recommended.

Date of experience: October 27, 2016
California
1 review
0 helpful votes
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I was recommended this survey via Governmentjobs.com. Melissa M. Is a great resume and cover letter reviewer. She helped me improve my resume in such a way that I was able to list key accomplishments in my last two jobs. I never assumed that having key accomplishments would make a difference in a resume, yet it has helped. I have been offered many jobs since I improved my resume, cover letter and LinkedIn profile. I highly recommend this service to anyone looking to improve their careers or change jobs.

Date of experience: June 7, 2017