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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Michigan
1 review
0 helpful votes
Follow Tracy P.
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At first, I was a little skeptical because we got off to a slow start matching me with a skilled writer, but once my writer, Tanya M. Got assigned within 7 days, everything went quickly and I got a top notch resume and cover letter.
I have had positive feedbacks and already many phone interviews and 3 in-person interviews.

Tracy Udrija-Peters.

Date of experience: June 8, 2016
Canada
1 review
0 helpful votes
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Great experience on the services. A great example on the effectiveness of the service: Mi LinkedIn profile went from "advanced" level to "expert" after following the step by step directions of the writer for my profile.
My resume went from good to "focused" on my objectives!
Overall great experience.
I got an interview 2 days after sending the new version out to employers. Got an offer rather quickly: Within 2 weeks overall.
Suggestion: Add a TAS report for the revised resume to ensure meta words and skills come out as targeted and intended.
Thank you TopResume team... Albert.

Date of experience: October 7, 2016
Ohio
1 review
0 helpful votes
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Anticipation!
October 26, 2019

The first person assigned to my resume never got back with me and I had to call them 11 days later to let them know that the person had not helped me yet the immediately got somebody on it within 24 hours I had to draft and within one week it was complete other than the first person being too busy to help me my experience with the company has been an excellent.

Date of experience: October 23, 2019
Canada
1 review
2 helpful votes
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Been going back and forth with Alex A who has completely butchered my resume. Not only do they not have a grasp on my industry, they do not have a grasp on grammar, or spell check or use of commas, periods.
I feel so totally ripped off by this site. I implore anyone out there that is about to be catfished by this site to RUN AWAY and warn all their friends. Complete garbage. Read the fine print... you're stuck with a hot steaming mess of crap once they are done their "rewrites"

Date of experience: January 20, 2022
Illinois
1 review
0 helpful votes
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I have been unemployed for just over 5 months and was not getting much response from my resume. I was offered a free resume critique by TopResume and after hearing their honest criticisms of my resume layout and content, suggested a rewrite could be beneficial.

I chose to take advantage of a special offer to get a resume rewrite along with recommendations for updating my LinkedIn profile to align with the revised resume. I was very impressed by how incredibly improved my resume was after the initial rewrite and only needed to discuss a couple of minor revisions to finalize the resume the way I wanted it.

I strongly recommend TopResume for their resume rewriting services for anyone who wants/needs to refresh their resume for a job search.

Date of experience: December 21, 2016
Tennessee
1 review
1 helpful vote
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Excellent resume review
September 1, 2016

TopResume reviewed my resume, cover letter and provided guidance on how to improve my Linkedin profile.
The resume expert was very professional and I like the finished products. She was prompt in sharing the first draft, she added my comments after seeking clarification. This was the first time to get my 24 year experiences captured in 2 pages! She worked on my 6 page resume and provided an excellent 2 page version. I was very satisfied with the service

Date of experience: August 30, 2016
Texas
1 review
1 helpful vote
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Great sevice
October 30, 2016

Great service, easy to use and overall pretty effective. I submitted the required info and within a day I got match up with a writer who then contacted me and started working on the draft. I got a draft within 2 or so days and worked with the writer and got my final completed resume within 3-4 days later. There really good at communicating with you and will work to meet your needs.

Date of experience: October 25, 2016
Texas
1 review
0 helpful votes
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I am very pleased with the service and the company's professionalism. John T. First evaluated my old resume and gave me some excellent feedback. He was very knowledgeable of the different professions and the skills sets to be highlighted. They did an excellent job highlighting my experience and I feel more confident in what my resume says and that it will noticed.

I will highly recommend TopResume and feel confident anyone using them will get a quality and professional resume in return

Date of experience: June 25, 2016
Nevada
3 reviews
0 helpful votes
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I needed assistance with narrowing down my experiences to reflect on fewer pages. TopResume was able to reduce a 10 page resume into 4 pages, with impressive rewriting of my extensive work experiences.

Date of experience: March 23, 2024
Chris W. TopResume Rep
over a year old

Thank you for sharing your experience! We're delighted to hear that TopResume was able to assist you in narrowing down your experiences. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to support you in your career journey!

Maryland
1 review
4 helpful votes
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I had to first wait for a couple weeks before I got my resume written. Although they did offer the choice to cancel the order when the resume was getting delayed I didn't want to do it with the hope that the output will be good. But that was not so
The resume writer just copied and pasted what I had already submitted to her
And didn't add any great value to the resume. I rewrote it all over again. She didn't even call me or had any discussion with me for inputs
A very impersonal resume. I am very disappointed with the result. Not money's worth at all.

Date of experience: May 3, 2016
Chris W. TopResume Rep
over a year old

Hi Kamini, We appreciate you reaching out and sharing your honest review and we'd like to make it right. If you could please send us a direct message on our Facebook page with your full name, email address, and order number, we'll get you connected to a customer support rep and get everything sorted out. Thank you in advance!

Kansas
1 review
0 helpful votes
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Amazing
February 29, 2024

The process is explained and easy to follow. The option I chose came with a resume and a cover letter; both are better than I expected them to be! I have been recommending this service to everyone at work and all my friends.

Date of experience: February 29, 2024
Chris W. TopResume Rep
over a year old

Hi Courtney,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

TT
1 review
0 helpful votes
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Exceeded my expectations..
November 16, 2023

I was very pleased with the entire experience of having someone review, critique and work alongside me to craft a new modern CV, cover letter and LinkedIn profile. The experience opened my eyes to things I was not aware of, about how organizations process and search through applicants. I was very satisfied with the final documents I was able to obtain at the end of the draft reviews.

Date of experience: November 16, 2023
Chris W. TopResume Rep
over a year old

Hi Andre,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Minnesota
1 review
1 helpful vote
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This was not a pleasant experience. After spending over an hour explaining and describing what I wanted, I get a resume that is nothing like me, does nothing I asked it to do, and has spacing and issues all over it... how many times does a professional resume writer used the verb worked? It should be NONE. Mine used it repeatedly. Then there is the whole LinkedIn service they say they offer. Well, it is a template they fill out with absolutely nothing that relates to what you already have on it -- no one bothered to look at it after they asked me to share it and my web site. I am six weeks in and still have none of what they promised and I am getting my bank to refund because even though they say they won't, your bank will so don't take no for an answer. I plan to post this to the BBB they say they are a part of... Please don't waste your time or energy on these people.

Date of experience: January 23, 2019
Florida
1 review
28 helpful votes
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I purchased the cover letter and resume package a few months ago. I thought it looked great at the time and I honestly believe that it looks a whole lot better than my original resume. What I thought was strange was that I had my completed draft sent back to "Katie Warren" for a critique just like the first time but I used a different email address. Oddly enough, I received my critique and it was almost identical to my other critique! The same paragraphs were used except for a few sentences which were changed to reflect the wording used. It seems as if a computer program reviews the resume and uses a base template to work off of. Sure enough, my remade resume that I paid for from Top Resume did not pass it's own test!

Date of experience: June 29, 2015
Canada
1 review
3 helpful votes
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Disappointed
April 19, 2017

I purchased the executive package and feel like I did not get my money's worth. I provided my writer a lot of material to work with and yes, she did a good job re-writing my resumé and cover letter. But it's now two months later and... not a single interview. I was hoping TopResume would capture keywords which would be flagged by hiring managers. But to no avail.

Date of experience: April 17, 2017
District of Columbia
1 review
0 helpful votes
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Very easy experience to have my resume redone. I was apprehensive spending the money and if it would be worth it, plus I thought I had a pretty good resume from prior compliments. However, without getting lots of new feedback in my job search, I wanted to make my resume 'stand out' as so many do not get even looked at (from what I hear). The new formatting and wording from my writer were not even on my radar before I received it. I am very happy with the returned product. I was able to edit the Word doc and provide feedback for the writer to finetune more. It was an easy process and I'm happy overall. The only thing I wish I could have done was call the writer to save a it of time; apparently email is their policy.

Date of experience: May 24, 2017
Texas
1 review
0 helpful votes
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Pretty resume
June 24, 2017

I decided to use TopResume because of the scan that they did of my current resume. The feedback and pointers on my current resume made sense. I also wanted help writing a cover letter because I was interested in applying for a company that was outside of my industry. My resume writer gave me a first draft that was visually appealing. There were formatting errors and specific product names that were typed incorrectly. I let my resume writer know that but some of the same mistakes were there the second time. I think it helps if you correct the resume directly on the document they send you rather than make a bullet list of what you want corrected. Despite those things, I was pleased with the wording and visual appearance of my resume.

Date of experience: June 22, 2017
California
2 reviews
0 helpful votes
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Fantastic Service!
October 22, 2016

After receiving a comprehensive and realistic overview of my resume from TopResume, I realized I needed to do something fast. I was hitting the "Apply" button for multiple jobs -- and spending hours doing it -- and getting nothing back in response. Sure enough, my resume was getting caught in the ATS filters, and no human eye ever saw it. So, I signed up for an overhaul of my Executive Assistant resume and a new cover letter. Not only did my resume writer provide me with a beautiful product, she did it in a friendly and timely fashion and kept up a stellar communication throughout the writing process. I am delighted with my new resume and cover letter... and I start my new job tomorrow!

Date of experience: October 18, 2016
Illinois
1 review
0 helpful votes
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Excellent option!
December 29, 2016

TopResume is an excellent option to improve your resume. I came across them in the ASCRS web page and I have not regrets. Well spent money! They were fast, professional and very easy to work with. I'm very happy with my new resume.

Date of experience: December 26, 2016
Pakistan
1 review
0 helpful votes
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Best Critique!
September 13, 2017

Top Resume is very detail about resume review. The critique was detailed, pointing every issue, and highlighting what can be improved and what is good about the resume.

They follow up as well and give you more insight and tips for improvements.

They spent time and effort to help you find better opportunities and get more interviews. Like someone who cares for you:)

Thumbs up for the service!

Date of experience: September 13, 2017