TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Texas
1 review
0 helpful votes
Follow Nick E.
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I am grateful for finding Top Resume! It was and is a great choice for someone, like me, who needed a complete revamp of my career profile. I am looking forward to the results I anticipate on achieving from the updated documents!

Date of experience: June 6, 2017
New Jersey
2 reviews
0 helpful votes
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Exceptional Service
February 18, 2017

My writer took time to get to know me outside of my original resume and cover letter. After receiving the completed work, I had an interview within a week, and was hired for the position. I highly recommend this service to everyone!

Date of experience: February 16, 2017
New Jersey
1 review
0 helpful votes
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Resume review
March 16, 2022

I already did a review on the site and it was detailed. I would recommend you look there. Look under Diane Jensen. I really enjoyed working with Andy W for my interview prep because he was genuinely concerned and interested that I do well. Tanya was the person who did the rewrite of my resume and she did a great job. I think she has too large of a work load because I paid $79 to get my resume back in 2-3 days and she didn't get it back in that time frame. Otherwise everything else was great.

Date of experience: March 16, 2022
Canada
1 review
5 helpful votes
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Do not spend your money on this service. It is crap. I purchased because some guy name too send me a review of my resume claiming he ran it through system that most employers use. After they claimed they fixed my resume and I asked for it to go through the system they sent me something with the same results. How is this an improvement in my resume? They had me do a questionnaire in the beginning to determine the direction I wanted to take and to provide a job description of positions I was in interested in. They said they could hear the resume to fit the job description. The girl Teresa, who did my resume only paraphrased what I already had. No changes made. Even after numerous Feedback's, the same result, it was like talking to the wall. I'm sorry I wasted my money but this is an opportunity for everyone else who reads this to not waste theirs. Don't do it!

If there was a zero rating that would have been the selection

Date of experience: August 16, 2017
Chris W. TopResume Rep
over a year old

Hi there, We appreciate you reaching out and want to get this resolved as quickly as possible. If you could please send us a direct message here or on our Facebook page with your full name and email address a rep will respond right away.

Kansas
1 review
1 helpful vote
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TopResume is Top Notch!
September 3, 2016

TopResume and its editor, Katherine M., created a resume that cuts through all the embroidery the built up on my resume during thirty years of job seeking. It looks great, easily presents my skills and experience up front for a recruiter. It provides all the decision-making information needed in a few moments viewing.

Katherine was prompt, accurate and professional. She did a stellar job.

Date of experience: September 1, 2016
Pennsylvania
1 review
0 helpful votes
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I'm in quality so my type of job requires specifics and very much attention to detail. I waited to get a top writer and it was well worth it. Because I waited, it ran into my vacation days but my writer communicated to me that it would be fine to go longer than 7 days and that she was there to make sure I was happy. I got to enjoy my vacation without the stress of worry and when I came back we went at the resume/cover letter/LinkedIn aggressively. I asked her questions and received her opinion on a lot of things and her reasons for including/not including made sense to me. My resume is great! 100% quality excellence!

Date of experience: June 9, 2016
Georgia
3 reviews
3 helpful votes
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Terribly dissatisfied
June 17, 2023

I have used this company on numerous occasions. I finally noticed they have three levels for those who are looking for help with resumes. I asked a question of customer service regarding the different levels that were available. I have to say that I have not received an acceptable explanation as to what I bought versus what I wanted to upgrade. Nevertheless, I proceeded on with their writer it took a few days for the writer to be assigned. Once the writer was assigned it was terrible the writer lacks energy didn't have any imagination as it pertains to creative flow. Did not follow the pattern of the past writer. When I asked for a refund they only offered 30%. Totally unacceptable, especially after being a long time customer. I should have received a total refund after the terrible writing and service that was received.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Amazing
November 29, 2021

Leo my resume writer and reviewer was very accessible during my resume writing experience. He was attentive to the messaging system and answered my questions in a timely matter. He provided substantial feedback and made adjustments where I thought we're necessary and provided his opinion when asked as well. Would recommend Top Resume again!

Date of experience: November 29, 2021
Arkansas
2 reviews
0 helpful votes
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Game Changer
January 14, 2017

Having my resume re-worked by Top Resume is a game changer. I find myself back in the job market unexpectedly after 25 years with the same employer and feel confident that I have a resume profile that highlights my qualifications, experience, skills and my potential to be an asset to any organization. Highly recommend.

Date of experience: January 12, 2017
Massachusetts
1 review
0 helpful votes
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I took the free review
September 21, 2017

I took the free resume review after applying for a position on Glassdoor.

Feedback was relevant, helpful and made sense.

Process was seamless and easy. NEVER was pressured to buy anything.

I learned that recruiters don't read resumes and how recruiters view your resume via tools/dashboard, and importance of punctuation and articulating your skillet.

Date of experience: September 21, 2017