Travel2Be give you a fake price and threaten to cancel if you don't pay and keeps on asking for more money. Beware and they say they will refund but never do.
Bought extra flexibility to get a good service! Website not working properly.
No phone number!
No customer email!
$#*! service/ No service
We booked the ticket online for my boyfriend through online using Travel2Be we are so stressed regarding this matter after paying we didn't receive my boyfriend's ticket we're just worried why they are not sending the ticket after the payment this is the first time happened to my purchasing ticket online I usually booked online but after the payment you can receive the ticket already but here you're doubting is my money vanished into thin air pls make your service good. People are trusting you with their hard earned money. So give us assurance with this ticket thingy.
This the the booking REFERENCE NUMBER: *******
AIRLINE BOOKING CODE: R3ZDYP
Attached is the transaction that we made.
I will update here if they resolve this matter coz the flight of my boyfriend is on 1st of August and now it's the 29th of July.
Hoping for your immediate response to this matter.
Update: IT'S NOW CONFIRMED OUR BOOKING WITH ETIHAD
Dear Customer,
Thank you for the review.
In reply to your request, we would like to inform you that your booking is confirmed and we have sent you the confirmation email with all the details of your trip. If you haven’t received it, please check your “spam” folder or contact us again by replying to this review.
Kind regards,
After successful payment my status just changed to cancelled. I leave a massage on website but nobody answered. There is no phone number or email for contact! So disappointed...
Thank you Mahya B. For your comment.
Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.
Absolute scam service! Waste of time and money.
Never do business with these people! They robbed me.
Dear customer,
Thanks for your review.
We would like to check your case in detail and answer accordingly.
In order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review.
We look forward to hearing from you.
Thanks
I booked the ticket. The ticket is now cancelled but i didnt get any refund. Please help me with that. I am unavailable to get ny refund.
Please please tavel2be, please send me our e-ticket... Please i really need our ticket., please please... please travel2be... i didn't receive our e-tickets...
This is my booking reference *******
Dear Customer,
Thank you for the review.
In reply to your request, we would like to inform you that your booking is confirmed and we have sent you the confirmation email with all the details of your trip. If you haven’t received it, please check your “spam” folder or contact us again by replying to this review.
Kind regards,
BIG SCAM - Don't plan your holidays with Travelgenio/Travel2be. They are bid fraudulent company.
For any reasons your flight is cancelled means, they get refund from airlines but you don't get refund.
If you want to reschedule your flight means for them its feast, they will try to squeeze as much they can in the form of difference in fare. I paid difference in fare approx. Eur. 800/- but after paying that they against sent an email to pay additional difference fare aprrox Eur. 900 (Actual price was much below than my initial booking price) So I asked them to cancel my flight and request for refund. But no use.
Don't believe in their sweet words on our reviews. They just trying to fool others as if they are taking care of customer complaints. In my previous posts they said their special team will clarify all my queries. But did not reply. They replied on the point where they can squeeze more.
Now they asking me to claim tax amount from airlines directly and ticket fare from third party since I paid additional amount for refund option.
But airlines straight away refused. They said any claim should be requested by the these agencies and not from the passenger. They are right. But these cheater trying to fool us with difference tactics.
Whenever I send email, they will send new link, there we have to write our complaint once again from the beginning. Not answering to our earlier thread.
They purposely hide their email address, contact numbers so that we have no option to ask our queries. Finally we will end-up by paying extra bucks to them.
DONT EVER BOOK YOUR TICKET WITH THIS SCAMMER.
I will keep on post my reviews in all websites till I receive my refund
Dear customer,
We have been informed that our colleagues have contacted you about your query. All the information has been sent by e-mail to the same address you indicated in the purchase process.
We kindly ask you to follow up your query with them through the e-mail thread #5542311: Travel2be. Change conditions booking KSU4FK.
Thanks and regards
I was transferred from other scaming site booking. Com to them for a flight sudenlly they chrged me extra $100.
Man stay away from them.
Hello Moe F. Of course we can help you with your queries on the amounts for your booking.
Please send us an e-mail to customer.service@travelgenio.com stating your booking reference and your queries about this and we will check the details immediately.
Regards.
I booked my filght on 21 March 2022. First they over charge. Later they cancelled it and no refund. No no contact.
Muhammad I.,
Thanks for your review.
We would like to check your case in detail and answer accordingly.
Satisfying our customers is our main goal, in order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review.
We look forward to hearing from you.
Thanks.
Overview
Travel2Be has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Travel2Be most frequently mention customer service, airline company and phone number. Travel2Be ranks 204th among Plane Tickets sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Links S. For your comment.
Please send an e-mail to customer.service@travel2be.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.