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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I put only 4 stars because some product ordered never arrives.
Otherwise it would be 5 stars.
A perfect thing is that we are reimbursed without problem.
Would love to receive all I paid and ordered. One ring was broken on arrival and two necklaces fell apart right out package, rest has not arrived..
Bon article arrivé avant la date prévue, je suis très satisfaite de wish J' ai fait de nombreux achats.
I am very satisfied by using the site "WISH". I use to buy many little things and I am very impressed by the packaging and the quality of the products. Sometime the posting do a long time to come and this is the only thing I would like to improve by your site. Thank you a lot.
I receive one or two faith packages broken
My most of the time nothing to report thank you wish
Les produit son de tres bonne thx
Nice website wish you will find many useful items. Fun site to visit. More fast and simple payment methods. I recommend everyone to spend time discovering new offers
Je suis satisfait du site, les commandes sont (en général) livrées dans les temps, bien emballées, sur une vingtaine de commande, 2 non reçu. La réactivité est formidable. Merci à tous.
I ordered something in the first couple of weeks of January. It said it would be here in a few days so I waited and waited. My order STILL has not arrived, I'm very disappointed.
Ware ist wirklich gut, da macht das einkaufen Spaß! Auch wenn mal etwas nicht in Ordnung war, klappt es problemlos mit dem Umtausch!
Wide range of products available, could use a size option on the initial display but a good way to shop. So many great deals at real good prices.
Good site, especially the application on the phone.
I changed to Wish with Aliexpres, because better contact with the service.
The problem is that some products are taxed by the Customs Office - it is better to make a warehouse with products in Europe. Best regards and good luck.
They got so much stuff. And for so little money. Always nice to have a look around on wish. Great costumer service when there is something wrong. Easy ordering and paying. Love it
Everything I've bought from wish so far has been what I've expected it to be. So product take a long time to arrive, but others come very quickly. I feel if you haven't tried ordering from Wish you should do it today.
Like what I got. I have and will continue to order from wish in the future. I hope everyone that order this item is as satisfied as I am with it.
I ordered a lot of products. Many of them arrived in time. The package was good, everything came in safe. Some of them did not arrived yet, but my money was resend. I am satisfied with it.
Products always arrive as described. Reading reviews has really helped me find the best quality items. When an item is lost in the mail I always receive a refund. I do lots of shopping with Wish, and will definitely continue.
Hate when you advertise free just pay shipping and when you buy item they charge for it. Also shipping cost are very expencive. And you advertise a branded item yet when received the item is nothing like advertised. This is very disappointing as wish is such a clever online store with some very great items
Når jeg finder noget jeg gerne vil have og køber det kan jeg sagtens vente den tid det tager da det er dyre her hjemme. Og når det indimellem sker at mine varer ikke dukker op er der altid god kundeservice og hjælp at hente
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.