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Ohio
2 reviews
0 helpful votes
Follow Chris A.
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Let's start talking about WISH and their lies. Everyone knows they sell phony knock off merchandise, that's a given. However, I will provide you consumers a list of additional lies that Wish.com extensively uses to reel you in and scam your money. First, the "Exress" icon is a link to items that are supposed to arrive in 1-2 weeks at most. This is a flat out lie. Even using the "Express" shopping, the items still come from overseas and I am waiting more than two months for several items. Secondly, when you contact customer support, it is 100% automated. Regardless of how much you think it is not, or if they respond and have a name at the bottom, you can quickly see that it is a blatant automated LIE because I received the exact same responses from four different items, on multiple contacts to customer service... the same responses from the same person. NONE of those responses dealt with the question I posed. They only blamed COVID delays and refused to acknowledge the fact that WISH lies about delivery times with leads to the final thing. Lastly, WISH sells you something with a date that it will be delivered. That date is a lie. Upon reaching that initial date, WISH will then go into the system and change the date to one that is at least one month further out than the original date. If you are lucky, it may show up then. WISH lies and will not acknowledge that they do this. I research scumbag companies like this and try to protect consumers, I have over 96 orders with WISH and they have "almost" all ended up in disaster. I would avoid them like the plague, or COVID to be more modern.

Date of experience: October 31, 2020
Wish C. Wish Rep
over a year old

Hi Chris, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Singapore
1 review
0 helpful votes
Follow Patrick N.
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Be Warned
July 4, 2022

I would like to warn Buyers of my experience with WISH.
Purchased a Long Sleeve T-Shirt on 12 the May which was supposed to arrive on 22nd May.
After repeated 'Chats' with Wish, promises after promises ended with a 'Full Refund' if item does not arrive by 5th July.
To-date, I have NOT received the Item.
Worse, all 'Chats' with Wish on my Item has been delinked such that I cannot reach them wrt item.
All traces of all my Purchases does not exist anymore on their website.
All responses from them cannot be replied because it has been Unlinked.
Be Warned.

Date of experience: July 4, 2022
Wish C. Wish Rep
over a year old

Hi Patrick. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
0 helpful votes
Follow Caroline P.
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Disappointed
May 19, 2021

So disappointed they say my parcel has been delivered and it hasn't and they won't do anything and I am waiting for a refund for another item 2 wks later and yet again they won't do anything

Date of experience: May 19, 2021
Wish C. Wish Rep
over a year old

Hi Caroline. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ohio
1 review
1 helpful vote
Follow Sheila A.
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Blinggirl
January 19, 2018

For the most part Wish has delivered everything I've ordered and most of the jewelry has been very nice, however there are items that I have not received and the orders are a couple months old.

Date of experience: January 16, 2018
GB
2 reviews
20 helpful votes
Follow J P.
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Avoid
September 26, 2020

Just don't ever buy anything from Wish, because they will TAKE OVER YOUR LIFE with emails. Constant. Doesn't matter if you unsubscribe, or complain or reason with them. Be warned.

Date of experience: September 26, 2020
Wish C. Wish Rep
over a year old

Hi there. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Nevada
1 review
0 helpful votes
Follow Anna Z.
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Whilst Amazon is the BEST and BEST RUN company WISH is truly the WORST! They put through an order I NEVER AUTHORIZED and trying to get my money back that they essentially stole has been hell! They WANT to put you through hell! I'm convinced of that. I even saw a ladies order of a big stand mixer for £58 pounds and they sent her a 50cent WISK!
THIS COMPANY NEEDS TO BE PUT OUT OF BUSINESS and OWNERS PUT IN JAIL! STICK WITH WONDERFUL AMAZON WHO YOU CAN ACTUALLY TALK TO! YOU CAN NEVER TALK TO ANYONE AT WISH. EVER! AWFUL EVIL COMPANY!

Date of experience: December 16, 2020
Wish C. Wish Rep
over a year old

Hi Anna. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Florida
1 review
0 helpful votes
Follow Michael S.
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To get your order they will lie. They say ship from USA. You order then they say ordee getting ready. Shipping from china. Been months to items. Stay away.

Date of experience: July 14, 2020
Wish C. Wish Rep
over a year old

We're here to help, Michael! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

AE
1 review
6 helpful votes
Follow Ben J.
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I ordered 9 items from wish.com on 31st of october.
They promised date of delivery it in 10 of december but it never arrive then again they said it will arrive on 18 decemeber it never arrived i waited another 2 weeks but no delivery i even checked with the post office but nothing was sent on my name which means its a totally scam.
After all this time of waiting i decided to ask for refund assuming maybe they lost my package, but until now no refund in my account and its been more than 2 weeks.
I wasted my time and my money also they have charge for delivery per every single item.
Who will refund me my money back.
DONT ORDER FROM WISH.COM UNLESS YOU WANT TO WASTE YOUR MONEY AND YOUR TIME.
If anyone wants to contact me and ask for more details and show you printscreen you can find me on my email: *******@gmail.com

Date of experience: January 7, 2019
Wyoming
1 review
0 helpful votes
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Scam
June 19, 2018

I made purchases on several items based on the photos. I never received the items in the photos. It surprises me that wish can get away with scamming people so openly

Date of experience: June 16, 2018
Canada
1 review
9 helpful votes
Follow lindsey n.
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ORDER BEFORE XMAS

Date of experience: January 24, 2017
Australia
1 review
0 helpful votes
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Not satisfied
June 13, 2018

Some of my orders didnt arrived and nothings been done about it, been ordering here for awhile now and if you look at history of my order, few of them didnt arrived and nothings been done

Date of experience: June 11, 2018
Mexico
1 review
6 helpful votes
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Prices don't match
September 13, 2016

Saw a watch I wanted to purchase for $19US, clicked on buy and suddenly the price had changed to $27US. Wouldn't even risk it, who knows what will actually charge my card.

Date of experience: September 13, 2016
Missouri
1 review
0 helpful votes
Follow Rose R.
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Tracking is unreliable
February 18, 2021

I like the products but its aggravating when the tracking isnt accurate. I love the prices. I recommend Wish to many people. I dont buy many clothes due to sizing.

Date of experience: June 20, 2018
Nebraska
1 review
0 helpful votes
Follow Lyle J.
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CANCELATION POLICY
January 13, 2021

I PLACED AN ORDER AND SAW THE REDICULAS SHIPPING. I CANCELED THE ORDER AFTER 5 MINUTES. NOTHING BUT A RUNAROUND AND NO WAY TO TALK TO SOMEONE. ONE OF THE WORST PLACES I HAVE EVER PURCHASED FROM. DID NOT EVEN WANT TO GIVE THEM ONE STAR. STAY AWAY FROM THE SITE, FAR AWAY.

Date of experience: January 13, 2021
Wish C. Wish Rep
over a year old

Hi Lyle, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line

Texas
1 review
0 helpful votes
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Great
January 12, 2018

Excelent place to shop, I recommend this app is very nice and friendly to shop, you can find everything about home for your car, for you friends, for your family, this app is also

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
Follow Paramjit S.
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I bought a product from wish online. They sent me the product which I never ordered. Now they are not refunding my money back, nor they are exchange the product. They just befool the customers, grab their money and no service after you buy the product online. I would request all of you not to go buy any product on wish online. NEVER NEVER NEVER BUY PRODUCT ON WISH ONLINE.

Date of experience: June 18, 2021
Wish C. Wish Rep
over a year old

We're here to help, Paramjit! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

New York
1 review
2 helpful votes
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Garbage Garbage Garbage
September 12, 2016

This is the worst shopping app ever. Deals sound good and look good but the products are GARBAGE. All come from China and you are normally shipped the wrong products.

Date of experience: September 12, 2016
Pennsylvania
1 review
8 helpful votes
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Scamed me
December 1, 2016

The send some thing else, I pay 35 $ for flash camera and the send some thing else and if I want to resend it I have to pay for that.
So they know how to scam, and some one have to stop them

Date of experience: December 1, 2016
California
1 review
4 helpful votes
Follow Benjamin B.
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I ordered a bathroom scale and they asked for a photo ID then asked for a bank statement. Ummm... am I buying a house or applying for a job? Stay away

Date of experience: July 31, 2019
GB
1 review
19 helpful votes
Follow Sardar A.
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I have ordered some stuff more then month ago Mony is taken from my account, amount was more then £400' there is no option for track my order, my ordered stuff was for the cristmiss now few days remaining to cristmiss I have, nt got any idea what should I do, I sent them few mails but I can't get any access to my order?.?

Date of experience: December 4, 2016

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778