business logo of Wish
How would you rate Wish?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Tammie K.
Unfollow Tammie K.
Send Message
Share Review
Report Review

Unreliable shipping
June 15, 2018

I orders something it never came. Contacted Ish and they gave me a refund. Ordered from another supplier and the wrong product was sent. Got a refund. Now ordered from yet another supplier and it is late. I'm losing patience and faith.

Date of experience: June 13, 2018
Costa Rica
1 review
0 helpful votes
Follow Jose B.
Unfollow Jose B.
Send Message
Share Review
Report Review

Never expect what you ordered
June 14, 2018

I used to be quite happy with the hole Wish experience, it used to be exciting looking through the mail expecting something, but recently I've found that Wish has a really poor customer service and the only thing that they can offer you is a refund, while you don't always want that, sometimes you really want what you ordered.
Same as the poor customer service, they lack controls over the stores and things they publish, for example, the store publishes a bunch of pictures of sunglasses, the description states that you will get a pair of sunglasses, the package contents state the same and after 2 or 3 months of wait you get on the mail a sunglass protective bag... Even worse, you try to get to the sunglasses you purchased to see where did it said that you would get a sunglass bag and the item is no longer available for consultation!
Wish used to be a nice place to shop, but now, I'm really not inclined to buy or recommend Wish to any other person

Date of experience: June 12, 2018
California
1 review
0 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Send Message
Share Review
Report Review

Sneaky and late
June 13, 2018

They advertise and picture a product when you receive what you thought you ordered it happens to be something else. Also takes forever to receive your items going past the date they give you to expect your items if you receive them at all.

Date of experience: June 11, 2018
Florida
1 review
0 helpful votes
Follow Larry H.
Unfollow Larry H.
Send Message
Share Review
Report Review

I have ordered from Wish, and what is pictured in the catalog is not what you receive. From my experience with Wish the company practices bate and switch. The company "sucks", don't order from him. I give Wish 1 star only because there's not a lower rating.

Date of experience: June 4, 2021
Wish C. Wish Rep
over a year old

Hi Larry. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

New Jersey
1 review
0 helpful votes
Follow Roy l.
Unfollow Roy l.
Send Message
Share Review
Report Review

You will not get what you ordered. If you want to return. Sorry, you are dealing with computer. And it take more than 1 month. At last. You might be not getting your refond. Aliexpress has much better shopping expirence.

Date of experience: January 21, 2021
Wish C. Wish Rep
over a year old

Hi Roy. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Georgia
1 review
0 helpful votes
Follow Tonya W.
Unfollow Tonya W.
Send Message
Share Review
Report Review

I will love to shop when ever I get a chance to
January 12, 2018

Love everything about wish getting things for my wedding to my new husband Martin and getting things for him that he likes. Plus I am still thinking about getting things for our family thru wish because it the best place to shop.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
Follow kimberly m.
Unfollow kimberly m.
Send Message
Share Review
Report Review

If you get anything from Wish, first read their return policy. You have to pay to return the item on top of paying to have the item shipped to you.
What a scam. Never will I purchase anything from them again.
I'm surprised their still in business.

Date of experience: December 31, 2020
Wish C. Wish Rep
over a year old

We're here to help, Kimberly! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Australia
1 review
1 helpful vote
Follow john j.
Unfollow john j.
Send Message
Share Review
Report Review

Garbage
July 1, 2021

Ordered shoes and where way too big, where crumpled and was a waste of time and money, had to return them ended up lossing $10.75, they issued a refund which was fine. But there is no easy way to contact the seller and the whole thing is a bit dodgy i would not recommend but hey thats online shopping for you. The shoe was listed as size 44, the internet(because i am no shoe specialist) said size was 44, which is equivalent to a size 10 in AUS/UK(which what i was looking for) when they arrive they where so big they felt like a size 12. (Rant) - Usually the sizes in China are much smaller but i blame who ever makes these stupid shoe sizes different for every country, why cant a shoe size be universal for all humans? So dumb, ''they say because not all feet are the same'', yeah that is why you have more than one size derr.

Date of experience: July 1, 2021
Canada
4 reviews
3 helpful votes
Follow Kim L.
Unfollow Kim L.
Send Message
Share Review
Report Review

I get good deals and purchase often, but it is BUYER BEWARE. I know my items will usually arrive late, but they will refund you in most situations when this occurs. Usually I am quite satisfied with my purchases... awesome kitchen carpet runner, lace blouse, lace hoodie, kitchen clock, pillow covers, glitter phone case, cute shoes BUT make sure you read the description on their products... sizing is different in Asia. I am a Canadian xl but must buy at least a 3xl on this site.

Occasionally the materials are quite cheap too but mostly I am very happy with purchases.

Date of experience: May 7, 2017
GB
5 reviews
12 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

Items never came
May 4, 2019

I have spent hundreds if not more on the wish site. There are indeed lots of good bargains, but there is also a load of rubbish on there to. I am still waiting for 2 items that I have paid for. The thing that really got to me, WAS? I was waiting for an item [stockings] I noticed that on my wish info it stated that I had received this item on the 24/04/2019. But I did receive it on the 04/05/2019. How can they alter my goods received without my consent?
Please look at the P&P & the colour & size, this raises the price Dramatically. I have been told I have had a refund but according to my bank I have never received the recent credit to my account. Buyer Beware

Date of experience: May 4, 2019

Overview

Wish has a rating of 1.9 stars from 8,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778