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Australia
1 review
6 helpful votes
Follow Lynette F.
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By the time I received my cheap X27 Plus 5.8 Android for my kids, at a cost of $69.30, and realised it didn't work, it was too late to lodge a complaint. I found the phone would not hold a charge - and indeed, overheated dangerously using the charging mechanism provided. In addition, PayPal has to this date, refused my claim after I followed their instructions, returned the phone to ContextLogic at the address provided to me by PayPal. PayPal say that although I provided a tracking no, this is not acceptable since the phone could not be returned since ContextLogic "not known at this address". PayPal now say I needed to, contrary to all their site info, provide a pic of Australia Post stamping the envelope, next to the tracking no receipt - which cannot be done during "no Contact" posting in the Covid crisis. It now appears that ContextLogic actually is the OWNER of Wish.com. Who smells a rat and why is PayPal supporting Wish.com?

Date of experience: April 10, 2020
Wish C. Wish Rep
over a year old

We're here to help, Lynette! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Florida
1 review
1 helpful vote
Follow M K.
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Shipping is a rip off!
September 22, 2020

I wanted to order several small earrings from the same seller but they do NOT combine shipping and the reason the price is so low is that shipping is not! Item purchase is $50 and shipping $50?! What a scam! Give me a break omg

Date of experience: September 22, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Indiana
1 review
2 helpful votes
Follow Natalie K.
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All my items came to me. And they came like 2-3 weeks early that expected. There were a few items that came in that wasn't of good quality but I managed to alter them to make them what I wanted.
Some of the items I got were...
Flower girl dresses. They were beautiful and just as described.
Their baskets were nice, my bouquet was beautiful, the bouquets for my girls were not what I had expected but I fixed them up.
I love wish I shop there A LOT!
The lower than low prices are great!

Date of experience: January 5, 2018
Canada
1 review
0 helpful votes
Follow Julie S.
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Do not shop in wish
November 16, 2020

I ordered 3 things, boots size nine got size 7, dog bed size 70 mil got 60 mil, briefs size extra large, fit size small. Could not contact customer support tried multiple times. I even tried emails and they told me to contact customer support. I explained I was unable to contact customer support this went on and on. So again I say wish is a farce. I am unable to give a picture for I sent everything to good will.

Date of experience: November 16, 2020
Wish C. Wish Rep
over a year old

Hi Julie. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Florida
1 review
1 helpful vote
Follow Ann R.
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I ordered many items since February that I never received it. They added 20 days more the date to arrive a couple of days before that the expire date. When you check the tracking order you find that the items never leave China. I waited almost 4 months and I don't know when I will receive it. I sending email almost every week and the only answer is... your claim is #... they have my money and I don't have my items and I can not do nothing because they never answer.

Date of experience: June 23, 2020
Wish C. Wish Rep
over a year old

Hi Ann. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Georgia
1 review
0 helpful votes
Follow Derek W.
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Scam
January 29, 2021

I orderd an item. When it was delivered it was wrong. I sent them the message telling them that. Even with the item i ordered being under the order history they insisted that i ordered a different one. They
refused the fix the issue and was very condescending about it. All for 14 dollars. Dont use wish

Date of experience: January 29, 2021
Wish C. Wish Rep
over a year old

Hi Derek. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Illinois
1 review
0 helpful votes
Follow Ricardo T.
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Bad refund policy
September 14, 2021

My portable power station wasn't delivered to the right address and because it was confirmed delivered that I can't be allowed for refund. The supplier of the item wrote a wrong address, I'm not getting a refund. Not a good refund policy. I paid for $108.00 item I didn't receive.

Date of experience: September 14, 2021
Wish C. Wish Rep
over a year old

Hi Ricardo. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
2 helpful votes
Follow Michelle G.
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Ordered over ten items on November 30th 2016. It is now Jan 29th 2017 and 8 out of ten items have not been delivered! Yes... 8 out of ten! Refunds are promised but I have yet to see one appear on my credit card statement. Do not order clothing- goods are cheap, knock offs and sized far too small!

Date of experience: January 29, 2017
Illinois
1 review
4 helpful votes
Follow J T.
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The pictures in the Wish app depict products that are Not the same as the actual products that they are selling. The Wish app sells poorly-made, knock-off products that are intended to look like the pictures represented (but are not realistically comparable in size, shape, color, or quality). I bought two products through the Wish app and neither item matched the product depicted in the picture on the app. I wasted my money. Be warned.

Date of experience: August 1, 2017
Alabama
6 reviews
6 helpful votes
Follow Katey S.
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This business sucks. I tell you how long does it take to ship something i mean seriously? I had got my Prom stuff from Wish and I did not get it in time. I had gotten a tiara and a liner. They did not come in until a month later and I was not happy.

Date of experience: August 9, 2017

Overview

Wish has a rating of 1.9 stars from 8,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778